Bensons for Beds, Witney branch, was an excellent choice for our new mattress. The staff were not only friendly and helpful but knew all about the products that they were selling. Will definitely go... See more
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I want to thank Evy and her colleague for a very positive experience at Witney. She was so knowledgeable and helpful, very thorough in explaining all the types of beds and mattresses. I was a bit appr... See more
Company replied
Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... See more
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Always happy to recognise great service and that's what we got from Bensons from the minute we walked into the showroom, through the sales process and the delivery. Everything worked as it should. Kno... See more
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Company details
About Bensons For Beds - Witney Woolgate581
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, United Kingdom
- 1993702786
4.9
Excellent
374 reviews
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Efficient, Polite, Friendly - great service
Hannah and the in-store team were excellent and helped me choose the right mattress for my bad back. Great communication from Benson's in the leadup to delivery, as well as on the day. Installers arrived exactly on time, then built my bed much faster than I thought, and we're very polite (thanks Steve and Henry!). And most importantly, the bed and mattress were extremely comfortable. Would use again and definitely recommend Benson's.
February 11, 2026
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that the in-store team helped you choose the right mattress and that you experienced great communication regarding your delivery. It's great to know the installers were on time and polite. Thank you for recommending us!
- Jessica at Team Bensons
Bensons for beds, is the best.
I reviewed Bensons for beds on line, and went to our local store. We were greeted by an assistant named Hannah, who was so helpful, and knowledgable. We ended up buying our new King size. It should arrive soon. Please thank Hannah.
February 12, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that you had such a positive experience in our store. It's great to know the assistant was so helpful to you, and we'll be sure to pass on your thanks. We appreciate your feedback!
Great Experience with Bensons for Beds
The staff in the Witney store were friendly and helpful.
They took time to explain all our options for both the items we were looking to buy and what payment options were available.
Once we had placed our order and arranged delivery we were kept informed about the delivery timings.
On the day of delivery we were given a two hour time slot and a call when they were twenty minutes away.
John H & Steven B delivered our items and were very polite and careful as the brought the items in and removed our old things.
We have been sent emails advising us how to look after the items and the info is helpful.
We have had a great experience from start to finish and would recommend Bensons for Beds.
February 8, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that the team in the Witney store were friendly and helpful, explaining all your options. It's great to know you were kept informed about delivery and that the delivery team were polite and careful. Thank you for recommending us!
Superb Customer Service
I was able to make very informative decisions thanks to the highly experienced young lady who served me. She explained everything I needed to know in great detail and walked me round the displays. I was able to make my choice with her help. A very happy customer !
February 7, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're delighted to hear that our team member's expertise helped you make informed decisions. It's great to know that the detailed explanations and guided tour were beneficial. Thank you for your positive feedback!
A First Class Experience at Benson’s
Went to Benson’s on the recommendation of a friend who had recently had a very good experience.
The shop was beautifully set out and the young staff were attentive, knowledgeable and helpful. I was there for at least an hour. I bought a new double bed, incl mattress, pillows and other auxiliaries. It cost about £2500. I was delighted with my overall experience.
February 3, 2026
Reply from Bensons For Beds - Witney Woolgate581
We appreciate you choosing us based on your friend's recommendation. We're happy to hear that you found our shop beautifully set out and our staff helpful. Thank you for your positive feedback on your overall experience.
Mattress purchace…
had a great experience purchasing a mattress from Witney branch
the Sales person was very knowlegable about the products on display and helped us to make our choice
January 29, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're so happy to hear about the great experience you had purchasing your mattress from our Witney branch. It's wonderful to know our salesperson's knowledge helped you make your choice.
Overall a very smooth and seamless…
Overall a very smooth and seamless experience.
February 3, 2026
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
We're glad you found the experience smooth and seamless. Thank you for your positive feedback; we appreciate it.
Bed Purchase
On arrival at the store, we were acknowledged straight away and were able to start a conversation with Hannah. She quickly established what we were looking for and was able to show us examples.
From there, we were able to place an order. Hannah carefully explained the process to us which we were happy with. We were also able to interact with two members of staff during our visit, which we appreciated.
January 28, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that you were acknowledged quickly and that our team helped you find what you were looking for. It's great to know the order process was clearly explained and that you appreciated interacting with our staff.
good and quality products and good service
Good products, which are presented with great professionalism and courtesy by the ladies from the service staff.
January 28, 2026
Reply from Bensons For Beds - Witney Woolgate581
We appreciate you sharing your positive experience! We're happy to hear that you were very satisfied with our products and the service staff's professionalism and courtesy.
We hope to welcome you back soon!
Megan at Customer Care
The staff were friendly and efficient
The staff were friendly and efficient. The sale was completed promptly and stress free.
January 29, 2026
Reply from Bensons For Beds - Witney Woolgate581
We appreciate you sharing your positive experience! We're so happy to hear that our staff was friendly and efficient, and the sale was stress-free.
We’d love to serve you again in the future.
Megan at Customer Care
Reply from Bensons For Beds - Witney Woolgate581
We're so happy to learn that you had a fantastic experience from our showroom to the delivery process! Thank you for your positive feedback,
Megan at Customer Care
A lady called Hannah
A lady called Hannah introduced herself as we walked in and took us through everything.
No hard sell just information and we quite liked the "try out the mattress"
Took a deposit and sorted out payment the next day
The prices where not bad either
January 31, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that our colleague provided you with helpful information without any pressure and that you enjoyed testing our mattresses. We appreciate your positive feedback regarding the prices,
Megan at Customer Care
Great service from start to finish
Still getting used to it, but I do love how comfortable it is compared to my old mattress. The service from purchase to keeping me up to date with what’s happening to the delivery was excellent.
This is why I would definitely go back to Bensons
January 29, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear you're finding the mattress comfortable and that you were kept informed about your delivery. We appreciate your feedback and are so glad you had a great experience!
Great experience all round
Great experience in store helping me choose the right mattress and ordering , very good at updating on delivery and excellent service delivery and build . Would highly recommend
January 25, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're glad that you had a great in-store experience while choosing your mattress! It's fantastic to hear that you were well-informed regarding delivery and that the delivery and build service was excellent. Thank you for the recommendation!
Excellent customer care and product…
Excellent customer care and product knowledge and good delivery and installation time
January 20, 2026
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
We appreciate your positive feedback. We're happy to hear you received excellent customer care, product knowledge, and timely delivery and installation.
Great service from start(in the shop)…
Great service from start(in the shop) to finish(delivery) kept us informed every step of the way
January 23, 2026
Reply from Bensons For Beds - Witney Woolgate581
We appreciate you sharing your positive experience! We're so glad to hear that you were kept informed and received great service from start to finish.
The sales lady in Witney fantastic so…
The sales lady in Witney fantastic so welcoming it was all great we ended ups being mates lived it the delivery men fab great would recommend to everyone
January 19, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're delighted that you felt so welcome and enjoyed such great service from our sales lady and delivery team! We appreciate your recommendation!
Seamless service from start to finish
Seamless service from start to finish. All personnel from the salesperson to the delivery team were without exception competent and charming.
January 15, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're delighted to hear about your seamless experience! It's wonderful that everyone, from sales to delivery, was competent and charming. We appreciate your positive feedback!
A very professional sales person
A very professional sales person, very knowledgeable in all aspects of marketing, all in all a most satisfactory experience.
January 17, 2026
Reply from Bensons For Beds - Witney Woolgate581
We appreciate you sharing your experience! We're happy to hear that our sales team member's knowledge and professionalism led to a satisfactory experience.
Bought a bed and mattress from Benson…
Bought a bed and mattress from Benson for Beds in Witney and was very pleased with the service. Evy was a great help in assisting us with our purchase
January 13, 2026
Reply from Bensons For Beds - Witney Woolgate581
We’re delighted to hear you had such a positive experience at our Witney store and that Evy provided excellent support in helping you choose the perfect bed and mattress. Thank you for your positive review – Lauryn at Customer Care 💜
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