Needed to try out a dual electric king size bed with an hybrid mattress and found what I needed in the Worcester store. There was only a single one on display with a medium mattress but was told that... See more
Company replied
Location
Switch locationUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... See more
Company replied
Our assistant Lauren smith was invaluable she explained about the different mattresses and made suggestions on the information we gave her. We settled on a mattress and the transaction was completed w... See more
Company replied
Went in to help a friend sort a bed , ended up coming out with bed for myself 😊had a really positive experience at Cherie was absolutely lovely—friendly, helpful, and very knowledgeable. She made th... See more
Company replied
Company details
About Bensons For Beds - Worcester722
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, United Kingdom
- 1905759726
4.9
Excellent
625 reviews
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Gary was very helpful and knew what he…
Gary was very helpful and knew what he was talking about he was pleasant to talk to so experience in buying a new bed was pleasant to.
September 10, 2026
Reply from Bensons For Beds - Worcester722
"Thank you for your kind words! We're so glad Gary provided you with a positive and knowledgeable shopping experience. We hope you love your new bed!" #HappyCustomers #QualityService
He made me feel important
He made me feel important. Also he spent time explaining the difference in the beds and mattresses.
September 5, 2026
Reply from Bensons For Beds - Worcester722
Thank you for your positive feedback! Our top priority is making our customers feel important and informed about their purchase. We're glad that you had a great experience with us. And here's to many more nights of restful sleep on your new bed and mattress!
All I can say is Great Service
All I can say is Great Service, very helpful and a great laugh
September 4, 2026
Reply from Bensons For Beds - Worcester722
Thank you for your kind words! We are thrilled to have provided you with excellent service and a good laugh. We strive to make our customers happy and we are glad we were able to do so for you. We appreciate your business!
Reply from Bensons For Beds - Worcester722
Thank you for your kind words! We are thrilled to hear that you are satisfied with our delivery and enjoying your new bed. It's our goal to provide top-notch service and quality products to all of our customers. Thank you for choosing us!
Good clear information on the products…
Good clear information on the products available. Gary was particularly knowledgeable and helpful.
September 2, 2026
Reply from Bensons For Beds - Worcester722
Thank you for your positive review! We strive to provide clear information on our products and we are delighted that Gary's knowledge and helpful attitude stood out to you. We appreciate your support and look forward to serving you again in the future.
Great help and service
Simon really helped us to find just the right mattress for my daughter.
September 2, 2026
Reply from Bensons For Beds - Worcester722
Thank you for sharing your positive experience with us, we're glad Simon was able to assist you in finding the perfect mattress for your daughter! We strive to provide exceptional service and are delighted to have helped. See you again soon!
A dual electric bed with a hybrid mattress
Needed to try out a dual electric king size bed with an hybrid mattress and found what I needed in the Worcester store. There was only a single one on display with a medium mattress but was told that a king size version was available with the option of a firm mattress.
Neil who dealt with my visit was very helpful and answered all my questions before I left to discuss with my husband. I returned later to see Neil and he gave me all the details re delivery etc and as a result decided to purchase the bed.
August 30, 2026
Reply from Bensons For Beds - Worcester722
Thank you for choosing our Worcester store for your dual electric king size bed needs, ! We're thrilled to hear that Neil provided excellent service and helped you find the perfect bed for you and your husband. We can't wait for you to experience the comfort and convenience of your new bed. See you soon! #HappyCustomers #PerfectBed #ExcellentService
Our assistant Lauren smith was…
Our assistant Lauren smith was invaluable she explained about the different mattresses and made suggestions on the information we gave her. We settled on a mattress and the transaction was completed without any fuss. Thank you Lauren and Bensons
August 28, 2026
Reply from Bensons For Beds - Worcester722
Thank you for choosing Bensons for your new mattress, and for your kind words about our assistant Lauren! We are thrilled to know that she was able to provide helpful information and make your experience with us smooth and hassle-free. We appreciate your business and look forward to serving you again in the future. Sweet dreams on your new mattress!
Reply from Bensons For Beds - Worcester722
Thank you for the shoutout and kind words! We're so glad to hear that Simon provided excellent customer service during your visit. We always strive to go above and beyond for our customers. See you next time! #HappyCustomers #CustomerServiceGoals
Fantastic Service & An Unexpected 0% Finance Bonus!
Went in to help a friend sort a bed , ended up coming out with bed for myself 😊had a really positive experience at Cherie was absolutely lovely—friendly, helpful, and very knowledgeable. She made the whole process easy and enjoyable without being pushy, and took the time to help me find exactly what I was looking for.
The 0% finance option was an unexpected but absolutely fab offering, which made the purchase even better. Excellent customer service
August 22, 2026
Reply from Bensons For Beds - Worcester722
Thank you so much for the kind words and for choosing us for your new bed! We're happy that your experience at our store was easy, enjoyable and without pressure. We strive to provide excellent customer service and we're glad you had a positive experience with Cherie. Enjoy your new bed and thank you for your support! 😊🛏️ #HappyCustomers #ExcellentService #NewBedGoals
Top marks all round
Good showroom, great service from Gary (Worcester store), and the little one loves her mattress.
August 3, 2026
Reply from Bensons For Beds - Worcester722
"Thank you for your kind words! We're happy to hear that our Worcester store and team, especially Gary, provided you with a great experience. It's also wonderful to know your little one loves their new mattress. We appreciate your support!" #CustomerLove #HappyShopping
Everything was great.
Everything was great. Delivery was on time. Phone call 10mins before delivery. No complaints whatsoever.
August 23, 2026
Reply from Bensons For Beds - Worcester722
"Thank you for the positive review! We're so glad to hear that everything went smoothly and that you were satisfied with our delivery and communication. We appreciate your business!"
Reply from Bensons For Beds - Worcester722
Hello Helen,
Thank you for your wonderful feedback! 😊 We're thrilled to hear you received great service from start to finish. Your kind words mean a lot to the team, and we hope you're enjoying your purchase. Thanks for choosing us,
Megan | Customer Care Specialist⭐
A great bed settee
A great bed settee, good quality and good service from the store staff and delivery staff.
August 21, 2026
Reply from Bensons For Beds - Worcester722
Thank you so much for your kind words! We strive to provide the best quality and service to our customers, and we're thrilled to hear that you had a great experience with both our store staff and delivery team. Enjoy your new bed settee!
Lauren was so so helpful and kind she…
Lauren was so so helpful and kind she made the whole experience wonderful as I am over eighty and hadn’t
Shopped for quite a while
August 21, 2026
Reply from Bensons For Beds - Worcester722
We are so glad to hear that our team member provided such wonderful assistance. We appreciate you sharing your positive experience with us!
Team Bensons
Reply from Bensons For Beds - Worcester722
We're thrilled to hear you had such an amazing experience with our service and that your delivery was right on time! Thank you for your kind words.
Team Bensons
Gary was extremely helpful and…
Gary was extremely helpful and recommend highly
August 21, 2026
Unprompted review
Reply from Bensons For Beds - Worcester722
We are so pleased to hear that our team member was extremely helpful. Thank you for sharing your positive feedback with us!
Team Bensons
Absolutely the best bed company ever, nothing too much trouble, now stop pestering me for a review
Absolutely the best bed company ever
August 17, 2026
Reply from Bensons For Beds - Worcester722
We're so pleased to hear you think we're the best bed company ever! Thank you for sharing your wonderful feedback with us.
Team Bensons
Faulty product on deliverly
August 12, 2026
Unprompted review
Reply from Bensons For Beds - Worcester722
Hello,
We sorry to read about your experience and to learn that your bed base arrived faulty. I completely appreciate how disappointing and frustrating this must have been. We have contacted you today to discuss this further with you.
Thank you for taking the time to leave us a review,
Megan | Customer Care Specialist
Staff were friendly and not over pushy
Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked.
We asked various questions to salesman Gary who was polite and knowledgeable.
Are new bed was delivered the following week on the day and time as advised by helpful and courtesy team.
July 28, 2026
Reply from Bensons For Beds - Worcester722
Hi Greg,
Thank you for your wonderful review! 😊 We're delighted to hear that you found our team friendly, knowledgeable, and helpful without being overly pushy. It's great to know that Gary was able to answer all your questions and provide the information you needed to make your decision with confidence.
We're also pleased that you found the showroom easy to navigate, with clear product information on display, and that your new bed was delivered the following week exactly as promised by our helpful and courteous delivery team. Thank you for choosingus, and we hope you enjoy many comfortable nights in your new bed,
Megan | Customer Care Specialist✨
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