Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... See more
Location
Switch locationUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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See what reviewers are saying
The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup... See more
Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted. He also made the buying process very straightforward, sharing the many opt... See more
From entering the store to the instalation and removal of our old product everything went so well. I can recommend Bensons for Beds with confidence. The staff were polite and efficient. The prod... See more
Company details
About Bensons For Beds - Worcester722
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, United Kingdom
- 1905759726
4.9
Excellent
605 reviews
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Great service from purchase to delivery.
Great service from purchase to delivery. Good communications and updates with clean, careful and well mannered delivery of mattress. Respectful of property and homeowner.
February 10, 2026
Reply from Bensons For Beds - Worcester722
We're happy to hear about the great service you experienced, from purchase to delivery! It's great to know our team provided good communication and respectful delivery.
Stewart - Bensons Team
Very helpful salesman I
Very helpful salesman I lay on about 10 beds before choosing the one I decided on. There was no rushing from SImon let me take my time
February 7, 2026
Reply from Bensons For Beds - Worcester722
We're happy to hear that you felt supported during the selection process and were able to take your time finding the perfect bed. Thank you for your positive feedback,
Megan at Customer Care
Easy to purchase, delivered on time
Easy to purchase, delivered on time. Love our new mattress. Always buy from them this is the 3rd bed we have had the others were TV beds. Always find them competitive on price too and good that you can see what you want to buy in a showroom. I bought this one from Worcester and the last one from Kidderminster, both great service
February 12, 2026
Reply from Bensons For Beds - Worcester722
We're happy to hear you found it easy to purchase and that your mattress was delivered on time! It's great to know you love your new mattress and appreciate our competitive prices and showroom experience. Thank you for your continued loyalty!
- Jessica at Team Bensons
Reply from Bensons For Beds - Worcester722
We're glad you found our product at a good price and easy to construct, and that our customer service was helpful. We appreciate your feedback!
Reply from Bensons For Beds - Worcester722
We're delighted our showroom staff and delivery men were so helpful! We appreciate your positive feedback and your time.
Friendly knowledgeable staff
February 10, 2026
Reply from Bensons For Beds - Worcester722
We appreciate your positive feedback! We are so glad our staff was knowledgeable and friendly.
A really good experience
A really good experience. We discussed our needs and Simon (?) Was really attentive. Offering us suggestions to meet our needs. We wasn't rushed or pushed but offered what would suit our personal criteria thank you.
February 1, 2026
Unprompted review
Reply from Bensons For Beds - Worcester722
We're happy to hear that you had a really good experience. It's great to know that our team member was attentive and offered helpful suggestions without rushing you. Thank you for your positive feedback!
Reply from Bensons For Beds - Worcester722
We're so happy you received quick delivery and excellent service. Thank you for your positive feedback; it means a lot to us.
The whole service was very professional…
The whole service was very professional but not too time consuming.
February 4, 2026
Reply from Bensons For Beds - Worcester722
We're so happy to hear that our service was professional and efficient for you. We appreciate you sharing your positive experience with us!
Until next time, take care,
Megan at Customer Care!
Really helpful experience in the shop…
Really helpful experience in the shop and smooth ordering and delivery process.
January 2, 2026
Reply from Bensons For Beds - Worcester722
We appreciate you taking the time to leave us a review! We're so glad to hear that you found your experience in the shop helpful and the ordering and delivery process smooth.
We truly appreciate your feedback.
Megan at Customer Care
Reply from Bensons For Beds - Worcester722
We appreciate you sharing! We are so happy to hear that you found our service excellent and the product great.
23- 1-26 Really nice sales lady,made me feel welcome and comfortable.
Really nice sales lady. The lady's name is Lauren. She was really helpful and helped me make my decision to buy my bed.
January 6, 2026
Reply from Bensons For Beds - Worcester722
We are so happy our sales lady was nice! Thank you for your positive review; we appreciate your feedback.
Class A1 service Benson Beds Worcester
Sales manager non pushy , easy to communicate with , showed us all the mattress’s within our budget range . Communication on delivery was A1 . The delivery guys took off their shoes and place the mattress on to the bed with no problems . We were extremely satisfied
January 22, 2026
Unprompted review
Reply from Bensons For Beds - Worcester722
We're happy to hear that you found our sales manager helpful and easy to communicate with! We appreciate your positive feedback regarding our delivery team's care and communication.
Great Mattress- Eve Hybrid Uno
Great Mattress- Eve Hybrid Uno. My son has slept well every night since he received it.
Super delivery. On time. Brought bed and mattress up to his bedroom quickly and efficiently.
I've used Bensons for Beds twice and would definitely use again!
January 25, 2026
Reply from Bensons For Beds - Worcester722
We're happy to hear that your son is sleeping well on his Eve Hybrid Uno mattress! We're also glad the delivery was super and efficient. Thank you for using our services again.
Bensons for Beds
Gary, sale and the team where a delight to interact with. The customer service in Bensons for beds was friendly, helpful and 10 out of 10 ovrrall. They made it you feel at home and easy to pick out a bed, they break down the cost of the everything in total. They went above and beyond with everything.
January 15, 2026
Reply from Bensons For Beds - Worcester722
We're happy to hear that you found our team delightful and helpful. It's great to know you felt at home and that the cost breakdown was beneficial. We appreciate your positive feedback!
Excellent service and kept well…
Excellent service and kept well informed about our on time delivery.
January 23, 2026
Reply from Bensons For Beds - Worcester722
We appreciate you taking the time to leave us feedback. We are so glad our service was excellent and you were well-informed about your on-time delivery!
Very helpful fast delivery
Very helpful fast delivery . Kept updated . And the delivery team were polite . Tidy excellent at their job . And informed me on mattress care . Very happy person ☺️
January 19, 2026
Reply from Bensons For Beds - Worcester722
We're so happy to hear about your helpful and fast delivery! It's great to know our delivery team was polite, tidy, and excellent, and that you were informed on mattress care.
Simon very helpful and explained the…
Simon very helpful and explained the pros and cons of different mattresses which made our decision much easier.
January 19, 2026
Reply from Bensons For Beds - Worcester722
We're so glad that our team member's explanations of the mattresses' features helped simplify your decision-making process. Thank you for your positive feedback.
Just a pleasant walk around browsing…
Just a pleasant walk around browsing the selection of beds and mattresses
January 17, 2026
Unprompted review
Reply from Bensons For Beds - Worcester722
We're glad you enjoyed your visit and browsing our selection. Thank you for taking the time to share your positive experience with us!
Great advice and service and really…
Great advice and service and really friendly team in the store.
January 14, 2026
Reply from Bensons For Beds - Worcester722
We appreciate your feedback! We are so glad you found our team friendly and received great advice and service in our store.
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