The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup... See more
Location
Switch locationUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted. He also made the buying process very straightforward, sharing the many opt... See more
From entering the store to the instalation and removal of our old product everything went so well. I can recommend Bensons for Beds with confidence. The staff were polite and efficient. The prod... See more
Lauren in the Worcester bed centre was an excellent sales women, nothing was to much trouble she made our purchase enjoyable and matched us with the type of mattresses that suited us. We also looked... See more
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Company details
About Bensons For Beds - Worcester722
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, United Kingdom
- 1905759726
4.9
Excellent
604 reviews
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Great experience from start to finish
Great experience from start to finish. Knowledgeable sales advisor and regular updates received regarding the order. Delivery communication excellent.
March 16, 2026
Reply from Bensons For Beds - Worcester722
Thank you so much for giving us 5 stars Lisa! We’re delighted to hear you had a great experience from start to finish. It’s wonderful that our sales advisor was knowledgeable and that you received regular updates throughout your order. We’re also really pleased the delivery communication was excellent. We truly appreciate your feedback,
Megan at Customer Care💜
Reply from Bensons For Beds - Worcester722
Thank you for giving us 5 stars Jen! We’re so glad you received great service and were kept well informed throughout. Really appreciate your feedback,
Megan at Customer Care💤
Reply from Bensons For Beds - Worcester722
We're happy to hear that you had such a positive experience. We appreciate your feedback and thank you for it.
Team Bensons - Jessica
Such a friendly team of people from the…
Such a friendly team of people from the staff in the Worcester shop to the guys who delivered the mattress.
Mattress fantastic having the best sleep we have had in years. Thank you Bensons
March 14, 2026
Reply from Bensons For Beds - Worcester722
John and Jenny Holmes.,
We're so glad to hear about the friendly team at our Worcester shop and delivery! It's fantastic that you're having the best sleep in years with your new mattress. Thank you!
Team Bensons
Good range of beds
Good range of beds, mattresses, prices with efficient, friendly staff.
March 14, 2026
Reply from Bensons For Beds - Worcester722
Carole De Calmer,
We're so glad you found a good selection of beds and mattresses at prices that worked for you, with our friendly team. Thanks!
Team Bensons
Excellent Service
Gary's recommendations were very helpful. He was polite, courteous and patient with a good sense of humour. The labelling on the mattresses was clear and informative.
March 12, 2026
Unprompted review
Reply from Bensons For Beds - Worcester722
A.B,
We appreciate your feedback! We're happy to hear the recommendations were helpful and that you found the service polite, courteous, and patient. It's great the labelling was clear and informative.
Team Bensons
Very satisfied
In general the staff very friendly, helpful and professional. But a huge shout out to Simon who assisted us with our purchase 👍🏼
March 10, 2026
Reply from Bensons For Beds - Worcester722
Thank you for your lovely feedback! 😊 We’re really glad you found the team friendly, helpful and professional — and we’ll definitely pass a big shout‑out to Simon for assisting with your purchase.
Looking forward to seeing you again!
Megan at Customer Care
Reply from Bensons For Beds - Worcester722
Mr Currill,
We appreciate you sharing your positive experience! We are happy to hear about your great service.
Team Bensons
Succesful bed purchase
Simon took time to show us many options and strove to find us the best deal. Simon was very knowledgable and helpful and allowed us plenty of time to make the best decision.
March 1, 2026
Unprompted review
Reply from Bensons For Beds - Worcester722
Tim,
We're happy to hear that you found the assistance you needed to make an informed decision. Thank you for sharing your positive experience; we appreciate your feedback!
Team Bensons
A pleasure to deal with.
Sales assistant (Lauren) was very informative and not at all pushy with the sale. Very pleasant to deal with. Delivery was speedy and on time.
February 26, 2026
Reply from Bensons For Beds - Worcester722
Amy,
We appreciate your feedback! We're happy to hear that our sales assistant was informative and pleasant, and that your delivery was speedy and on time.
Team Bensons
Easy process to get the right product
Gary was helpful and informational
on mattress options which paid the purchasing process a lot easier.
February 24, 2026
Reply from Bensons For Beds - Worcester722
Thank you for your feedback Lynsey! We’re delighted to hear that Gary was helpful and informative when guiding you through the mattress options — it’s great to know this made the purchasing process much easier. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Excellent product and selected well
February 26, 2026
Reply from Bensons For Beds - Worcester722
Really appreciate your feedback Richard! Delighted you’re happy with the product and the choice made.
Megan at Customer Care⭐
Brilliant experience
Was talked through all options well. Looked at all options until we found the right combination for us, whilst keeping us informed.
Delivery was brilliant and they were so helpful.
And to top it off the bed is soooooo comfy
February 20, 2026
Reply from Bensons For Beds - Worcester722
Really appreciate your lovely feedback Claire! Great to know every option was explained well and you were guided to the right setup. So pleased delivery went smoothly too. And the best part—your new bed is super comfy! ⭐
We’re so glad you had a great experience,
Megan at Customer Care
Great experience
Great attentive service in-store.
Drivers arrived when they said they would and even took their shoes off at the door. All round positive experience.
February 22, 2026
Reply from Bensons For Beds - Worcester722
Hello Mike,
We appreciate you sharing your feedback! We're happy to hear that you received great, attentive service in our store and that the delivery team was punctual and courteous.
Looking forward to seeing you again!
Megan at Customer Care
Very helpful and friendly staff
February 19, 2026
Reply from Bensons For Beds - Worcester722
Hello,
We appreciate you letting us know our staff was friendly and helpful! We are so glad you had a great experience,
Megan at Customer Care
Once the test bed was tried to find out…
Once the test bed was tried to find out the type of mattress we wanted, It simplified the whole process. No hard sell, Neil was very knowledgeable and left us to work out which type of mattress we liked once he had shown us a selection, even swapping the preferred mattress onto a different base to help with our decision. 10/10
February 20, 2026
Reply from Bensons For Beds - Worcester722
We're happy to hear the test bed helped simplify the process of finding the right mattress. It's great our team member was knowledgeable and allowed you to choose the mattress you liked. We appreciate your feedback!
Stewart - Team Bensons
Reply from Bensons For Beds - Worcester722
We're happy to hear that you received excellent service and that our delivery/fitters were great! We appreciate your positive feedback.
Stewart - Team Bensons
Bought a bed, mattress and pillows
Bought a bed, mattress and pillows today from Simon in Worcester. Great experience and very professional with a very good sense of humour. Looking forward to receiving our new purchase soon.
February 14, 2026
Unprompted review
Reply from Bensons For Beds - Worcester722
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the helpful service you received. We hope you enjoy your new bed, mattress, and pillows!
Stewart - Bensons Team
Excellent choice and service
From entering the shop to delivery of our new mattress, it’s been fantastic. Excellent advice in store from Gary, no pushy sales talk. Time to consider options on a variety of mattresses and clear advice on looking after our mattress. Small additional charge for the removal of old mattress made everything much easier. Delivery on time by courteous Luke and Paul who again gave advice on caring for our new mattress .
February 14, 2026
Reply from Bensons For Beds - Worcester722
We're happy to hear that you received excellent advice in our store and that the delivery of your new mattress was on time. It's great that the team gave advice on caring for your new mattress. Thank you for your positive feedback!
Stewart - Bensons Team
Great service from purchase to delivery.
Great service from purchase to delivery. Good communications and updates with clean, careful and well mannered delivery of mattress. Respectful of property and homeowner.
February 10, 2026
Reply from Bensons For Beds - Worcester722
We're happy to hear about the great service you experienced, from purchase to delivery! It's great to know our team provided good communication and respectful delivery.
Stewart - Bensons Team
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