Tracy at the Yeovil store was great! Not pushy - just provided me with all the relevant information I needed, having listened to my requirements. She was very knowledgeable, polite and very good at he... See more
Location
Switch locationUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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Superb customer experience from start to finish and I'm very pleased with my purchase. The item was delivered on the stated date and the delivery guys were brilliant. Many thanks!
First thing you notice when walking into the store is that its clean and tidy and good customer service Lots of choices of beds.
Company replied
From the moment we walked into the showroom to the day after delivery, the communication about our order was prefect. From the Store, Not pressing us to buy the most expensive bed and mattress, giv... See more
Company replied
Company details
About Bensons For Beds - Yeovil685
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, United Kingdom
- 1935848746
4.8
Excellent
493 reviews
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Reply from Bensons For Beds - Yeovil685
We appreciate you taking the time to share your positive experience; we are happy to hear that we were helpful and thorough.
Take care,
Megan at Customer Care
I was served by Leah at Yeovil who was…
I was served by Leah at Yeovil who was very helpful and informative about her products and showed us exactly what we wanted
January 14, 2025
Reply from Bensons For Beds - Yeovil685
We appreciate you taking the time to share your experience. We're happy to hear that you found our team member helpful and informative, and that they showed you exactly what you wanted.
Take care,
Megan at Customer Care
Very efficient service from start to…
Very efficient service from start to finish.
A good comfortable product
January 9, 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you found our service very efficient and the product comfortable from beginning to end. We appreciate your feedback, Megan at Customer Care
Great service
Fantastic and helpful staff Andy,Tracy and Leah couldn’t do enough. Defo recommend 5 stars
October 5, 2024
Reply from Bensons For Beds - Yeovil685
We're happy to hear that our team was so helpful! We appreciate your recommendation and are grateful for your five-star rating and positive feedback.
Take care,
Megan at Customer Care
The Yeovil branch are very friendly
The Yeovil branch are very friendly, helpful and professional.
January 3, 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that our Yeovil branch provided friendly, helpful, and professional service. We appreciate your positive feedback, Megan at Customer Care
Very easy straightforward process
Very easy straightforward process.
Very helpful staff.
January 2, 2025
Reply from Bensons For Beds - Yeovil685
We appreciate you sharing your experience! We're glad our staff was helpful and the process was straightforward for you. Thanks for the feedback, Megan at Customer Care
Reply from Bensons For Beds - Yeovil685
Thank you for your 5 star review Jason. We appreciate your kind words, Megan at Customer Care
Very helpful salesman
Richard was very helpful, he provided all the information I needed to make a purchase. He allowed me plenty of time to make a decision without being pushy!
December 29, 2024
Reply from Bensons For Beds - Yeovil685
We're happy to hear that the information provided was helpful and that you felt comfortable making your decision. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
A positive experience
A big thank you to Tracy at Yeovil B for B!!!!
Tracy was very helpful and informative, but gave us space to browse and make up our minds, without any pushy sales pitch.
We purchased a double bed base, headboard and mattress.
A very pleasant experience 🙂🙂🙂
December 29, 2024
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you had such a pleasant experience! We appreciate your positive feedback regarding the helpful and informative service you received while choosing your new bed. Thank you for your purchase, Megan at Customer Care
Double bed base & king size mattress
Wanted to buy a double bed base and a king size mattress. The whole process was quick, easy and enjoyable with Tracy’s help. Once we had explained our needs Tracy was able to guide us to various options and then allow us time to think about them. Returning later to discuss and guide us again. Also clear explanations of products and time to try mattresses.
Ordering our choices was then easy and delivery arranged for 3 weeks time.
December 30, 2024
Unprompted review
Reply from Bensons For Beds - Yeovil685
Thank you for your positive review – Lauryn at Customer Care 💜
Great customer service and very…
Great customer service and very knowledgable in store. We were kept up to date with the progress of our order by regular texts and emails. On the delivery day the delivery men rang to advise us of arrival time and they were extremely courteous and helpful when delivering our mattress. We also didn’t have long to wait for delivery after ordering.
November 29, 2024
Very good friendly service from Tracey…
Very good friendly service from Tracey she was very helpful and polite
December 11, 2024
Patient and helpful
The Yeovil sales staff were very patient during my many visits to the store, and extremely helpful.
December 5, 2024
Excellent customer service
Excellent customer service. Sales team actually listened to our requirements and were extremely helpful.
November 19, 2024
Great staff at Bensons Yeovil
The staff at the store were incredibly helpful, friendly, knowledgeable & professional. Could not have asked for more!!!
December 1, 2024
I rang up Bensons in Yeovil and spoke…
I rang up Bensons in Yeovil and spoke to Tracy who was friendly knowledgeable and guided me to a mattress that was perfect for both summer and winter the other side, went into Bensons the following day met her laid on bed and she was so helpful and made a purchase there and then, thank you Tracy . X
November 22, 2024
Unprompted review
Bed purchase
Friendly and knowledgeable staff. Good products and simple process. Well done!
November 19, 2024
Great sales person (Andrew at Yeovil)…
Great sales person (Andrew at Yeovil) who took the time to help my wife and myself choose the wardrobe type. He explained everything clearly including the delivery process and date. Very pleased with the service.
November 15, 2024
Please improve the finance package which was difficult to operate & took nearly an hour to conplete
Staff were very well informed & helpful ( especially Tracy )
Unfortunately activating the finance package was one of the most difficult I have ever experienced !
November 11, 2024
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