Beresford Residential Reviews 

Friendly and professional

Many thanks to Beresford for very professional agent Sam was provinig excellent customer service. Any problem with answering question and sorting out our requests. Friendly approach and smooth process.

Great service, always on it. Found me tenants for 4 years, advised me out of a potentially risky tenant on own detriment.

I have worked with Karl for the last 7 years and seen him rise from junior property manager to head of department. Karl has looked after the initial tenancy set up's for my portfolio of over 20 properties. I have always found him to be extremely efficient, reliable, positive and very commercial in his approach. He is well versed in the relevant legislation and proactive and practical in its implementation. I enjoy working with him and feel he has a very good working relationship both with myself and my tenants

We have been working closely with Beresford for a few years and they are one of our top clients. We have a great working relationship with all the property managers. The bookings process always runs smoothly and continuously and we wish to grow alongside their company.
Karl’s level of service is always 100%, we can always rely on him to book in our works quickly and efficiently.

I have been working with Matt Blomeley for nearly 2 years and the service I have received has been absolutely fantastic , his communication is 5 star and he is proactive in many cases, he always makes it happen even when problems arise. Beresford on a whole are a brilliant company and I fully recommend working with them as a landlord and potential tenant seeking a new property.

Beresford were proactive and professional when managing my property. Karl was always available and dealt with any issues quickly and he would always keep me updated. They are a mobile department which means they visit the property if needed. This meant the fee was great value for money for me. Recommended.

Hi it’s a pleasure working with Matt who helps out with my properties and provides an excellent service

I have used and continue to use Beresford to rent out and manage 2 properties in SW London. The customer service has always been fantastic, having worked with both the Brixton and Streatham branches over the years. When finding new tenants they always keep me up to speed with the process and give feedback after viewings as standard and are also quick to action any maintenance related issues with the properties.

Elizabeth Wireko was really helpful in finding and securing us a flat that we're pleased with and getting things moving quickly!

My experience with Beresford residental has been amazing. Especially with the Streatham branch. Matt Blomeley has liaised regularly with me and the landlord to ensure I settled into the new house and all my needs were met. I had all problems solved with feedback on the same day queries were raised. Matt Blomeley is a true asset to Beresford residental. Thanks Matt for all your help, couldn’t have done this without you!
Shahleeni Gardner

Elizabeth Wireko found me a flat that was pretty great and was very efficient in getting all the paperwork through. Much better than the other estate agents I dealt with.

Dealing with Jerome, and the Beresford Team, was a pleasure throughout our flat purchase. Jerome was reliable and got the job done. Moazam who was our initial point of contact was also great, and made time to help and advise. Professional and understanding.

I would use Beresford again.

Thank you.

I have rented through Beresford Streatham for the last year. To say I’m an unlucky tenant is an understatement yet after all the commotion the last year had had to offer there has been only one person in that office who has been my absolute saving grace. Matt Blomeley, has exceeded my expectations - he has been exceptional. He has set the bar and I feel the rest of the office could learn from his efficiency and customer service. He is an absolute credit not to just the branch but the whole company itself. Matt will be the first person I contact when looking for a property in the future.
Matt has restored my faith in estate agents, he actually listens to what you are looking for or a question or concern you have rather than pass you, he is happy and beyond competent in dealing with stressful situations and has the patience of a saint.

Received a very good service from Beresfords over last 3 years. They have been pro active in dealing with issues that have arisen, and have been transparent regarding fees.

Appalling. They did not check a guarantor of a renter, who was not appropriate, which ended in a court eviction. I wouldn't let these guys rent an empry cardboard box. All about the money. Incompetent.

Utterly atrocious experience do not use this company to rent your property. I have rented houses in london for the past 8 years whilst living abroad and have never has such a bad experience as I did with this company. From the word go they tried to charge for things not in the agreement, their invoices were regularly not provided or incorrect, they didnt contact me when things needed doing just agreed to works despite being over the threshold for costs and they failed to carry out proper checks on the property letting the tenant smoke and burn furniture in the property and they didnt even pick up on the horrible damage in the check out report. They were unprofessional incompetent and utterly incapable. The check out report was provided a month after the tenants moved out and was for the wrong property! They failed to provide a break down of the damages against the deposit which I had to do myself (I'm a property lawyer so luckily am familiar with the process) and 3 months after the tenant moved out they have still not passed the damages on to the tenant for agreement. I have just changed agents to Your Move and am so impressed with them by comparison. So professional. Do not use Beresford under any circumstances.
In respo se15 to beresford they have not tried to call despite my repeated requests to do so. And the comments about the report bring provided in a timely manner are so.ply untrue. 3 weeks and then the wrong property then another few weeks.. the wrong property- really?! I also have no intention of retaining the tenants full security deposit however you have clearly set out significant damage in the report but still 3montgs later can not confirm thatthishas even been provided to the tenant so I g with a breakdown of costs!
In relation yo yourhubfdreds of positive reviews I think the ones here are telling. All negative. I do there to say anymore than that as everyone elsesrev9rws plus mine will go potential customers a clear picture.
By comparison as I notedypur move are professional competent friendly and an absolutebreatg of freshairbycomparoson to you!

AWFUL AWFUL AWFUL!!!! I completely agree with the below review that they take advantage of young tenants! They didn’t take our metre reading when we first moved in and tried to con money from us for the electric bill before we moved in! Then didn’t tell us there is no insulation within the property. We have complained about damn and mould to which they replied ‘open a window’. They do not care about any tenants OR landlords. Our landlord HATES them and are taking their business elsewhere as they are so incompetent and the landlords have even asked us to do certain things instead of beresford because they are so bad. Beresford have talked to us in such disgusting manners and accused us of things! SERIOUSLY I WOULD ERGE EVERYSINGLE PERSON TO AVOID THIS COMPANY AT ALL COSTS

I called Beresford to rent my property out. The manager came over to view the property on Saturday 21st January 2017. She said that she would put the details online. Today Monday 30th January and I have not heard anything since that day from the Manager, I think it is because the initially sent me a text offering me % commission, so I suppose they did not want to honour the % Brixton Banch

As a tenant of a property managed by Beresford residential I can honestly say that one particular property manager at the 91 Acre Lane branch was incompetent and useless at resolving any issues we experienced during the tenancy. Upon gaining access to the property we highlight a long list of issues that needed to be addressed. Despite repeatedly reminding him of the outstanding issues, nothing was ever done.

Then, upon check out of the property, the same property manager told us that he would be deducting a ridiculous sum of money from our deposit due to numerous fabricated and unfounded reasons. He was unwilling to listen to us or consider our evidence, instead referring the issue to Deposit Protection Service. Over a month passed and then a director at Beresford took over our case. At this point we managed to resolve the issues.

It concerns me that "property managers" like this one exist throughout the under regulated renting market and many people could fall victim to their tricks and deceptive behaviour.

Awful experience with Beresford, specifically one Property Manager at the 91 Acre Lane branch. The didn't listen to our issues with the property and it took lots of negotiating to ever get anything done. My renting experience has been tarnished and I will not ever rent or sell a property with Beresford again after dealing with this property manager.