Every conceivable plumbing component next day. How do they do it? Prices are very fair too. e.g. a fairly standard nylon pipe connector as you would expect, less than 50p, but on famous auction site f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I thought I'd do a quick review I'm very happy I decided to buy from Bes. I looked at several options; Bes were the best on price; some other companies even wanted to charge more for the plastic key... See more
Fantastic customer services tonight from Tracy, really impressed with her people skills and friendly personality. Had issue with a part that I ordered and being a Friday evening, Tracy went out of her... See more
My central heating expansion tank failed and after going to five local plumbing merchants who all told me i had to order one in i realised why local shops are failing! So i found BES online and o... See more
Company replied
Company details
- Plumbing Supply Store
- Drilling Equipment Supplier
- Hardware Store
- Safety and Work Wear Store
- Safety Equipment Supplier
- Tool and Die Shop
Written by the company
NEXT DAY DELIVERY.CARRIAGE PAID ON ORDERS OVER £50 - over 15,000 products. BES - We've got it!
Contact info
Junction 6 Industrial Park, B6 7JJ, Birmingham, United Kingdom
- 0800 80 10 90
- sales@bes.ltd.uk
- www.bes.co.uk
4.4
Excellent
735 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Very quick with a response and a prompt well packed parcel arrived 1 day after ordering with them.
August 21, 2025
Unprompted review
I spoke with a Lady called Beth
I spoke with a Lady called Beth, who handled my concern professionally and efficiently. Brilliant customer care
August 18, 2025
Unprompted review
Couldn’t be more satisfied
Couldn’t be more satisfied with the staff in customer service. I purchased a press tool which unfortunately didn’t live up to expectations, I emailed BES who contacted the merchant and arranged a return instantly.
They recommended a replacement unit which I received within 12 hrs, at the same time they arranged the collection of the other unit which is being collected from my home on Monday coming.
The recommended unit is fabulous absolutely chuffed with advice given.
Fantastic service - keep it up
Would highly recommend for any of your tools or fittings.
Thanks a million
Trev
July 25, 2025
Unprompted review
Tracy at BES- Was fabulous
Tracy at BES- Was fabulous. when our delivery had not arrived she chased it up and got all the info we needed to find our product. I can't recommend her enough she reassured me and made me feel that as a customer I was getting the best service.
July 23, 2025
Unprompted review
Great service
July 20, 2025
Unprompted review
Very efficient
Very efficient - goods perfect as described, good quality, delivered efficiently on a date to choice, and on time.
July 18, 2025
Unprompted review
Tracy at BES Amazing service
I had an outstanding experience with Tracy at BES. She provided exceptional phone service, handled a detailed order with great efficiency, and offered all prices price etc. Highly recommend her service!
Well informed and knowledgeable
July 18, 2025
Unprompted review
Great company
Was so easy to order. And quick delivery. And kept me informed all the way through delivery. Great company.
July 14, 2025
Unprompted review
Great service all round
Great service, very quick dispatch and great competitive prices!
July 11, 2025
Unprompted review
Do not use !!!
Do not use !!!! if anything goes slightly wrong they are just basically rude to you !!!
July 11, 2025
Unprompted review
3/4" Irish Equal Coupler
Prompt delivery but the Irish 3/4" Equal Coupler was not suitable because it does not match standard 3/4" thread fittings.
July 8, 2025
Unprompted review
Excellent service
We ordered an incorrect part and, having contacted BES for a return, received excellent service. Delivery is always prompt
June 30, 2025
Unprompted review
Easy to order
Easy to order, kept informed and delivered in a one hour window
July 5, 2025
Unprompted review
From time of ordering the delivery was…
From time of ordering the delivery was really quick great service
July 1, 2025
Unprompted review
Beth was helpful and sent what we…
Beth was helpful and sent what we needed quickly.
July 4, 2025
Unprompted review
Good price and fast delivery
Ordered expected delivery within a few days it turned up am the next day with no extra costs for next day delivery
Better priced than local merchants and far quicker service
June 26, 2025
Unprompted review
Very Prompt
Very fast and very efficent service from Beth with help chasing a missing delivery.
July 1, 2025
Unprompted review
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