Working and great gym equipment. Very friendly staff Lifts always working Workers always willing to help out Variety of facilities Very nice concierge
Location
Switch locationPitfield Street, N1 5FT Hackney, GB
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Better is a nation-wide chain of health centres (eg. gym, swimming pool etc) that serves local communities in the respective areas. I rang up the Better Gym Hackney/East London helpline recent... See more
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I just wanted to leave a review to say how impressed I was with the service I received from Dan this evening. I was having trouble booking tennis courts, but he jumped in to help right away. In fact... See more
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I recently tried Winta’s Menopause for Women class and really enjoyed. At the moment, they all seem to be in the morning, which makes it really difficult for those of us who work during the day. More... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Pitfield Street, N1 5FT, Hackney, United Kingdom
3.6
Average
133 reviews
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Amazing facilities and gym with a view
October 12, 2023
Reply from Better - Britannia Leisure Centre
Hi Elisa
We are very pleased to see that you are enjoying our Centre.
The view is pretty cool, If you get a chance check out the rooftop football pitches!
We hope you continue to enjoy our Centre and facilities
Kind Regards
Amir
Good service
October 11, 2023
Reply from Better - Britannia Leisure Centre
Good Afternoon.
We are pleased to see the service was good.
We will do our best to keep this up.
Thank you for your review.
Regards
Amir
Disappointed
I went to register. I didn't get too much attention/information. The guy who needed to help me. He was too busy to talk with his friends.They don't give me information. I am very disappointed. They just put me £40 monthly payment and after my friend told me I don't need that, because I can book and pay. I can go to swimming once a week so totally not worth it to pay that so much money.
September 30, 2023
Reply from Better - Britannia Leisure Centre
Good Evening Bubszi,
Thank you for your review.
I am very sorry to hear that the staff member who assisted you with your membership did not advise you of the different membership options we offer. I have checked your membership on our system and I can see that you have purchased a prepaid monthly membership. However, if this is not what you require you can request to cancel this under the 14 day cooling off period and receive a refund. If you wish to do this please email our Customer Service Team and they will assist you with the cancellation and clarify how you can purchase the Pay & Play membership so you can book on an ad-hock basis.
Hope this helps.
Kind regards,
Charmaine
Very kind very helpful
September 28, 2023
Reply from Better - Britannia Leisure Centre
Good Morning Muzaffer,
Thank you for your review.
We are really happy to hear that you are enjoying your membership at the Britannia leisure centre. We hope you continue to enjoy this facility and the great activities they have on offer.
Kind regards,
Charmaine
I am 65 and recently retired
I am 65 and recently retired. I started at two Better locations (Britannia and Clissold) because I was taking part in a TDR diet due to danger of becoming diabetic. I also have problems with my knees and was recommended to work with Better. This was about a year ago and have developed a habit of swimming at least one of week. I now have problems walking and find the swimming great exercise. Not a great swimmer but the slow lane is very useful.
August 10, 2022
Unprompted review
Reply from Better - Britannia Leisure Centre
Good Evening Rob,
Thank you for your review.
We are delighted to hear that you are enjoying your swimming session each week at the Britannia and Clissold leisure centre. We hope you can continue to enjoy your swimming sessions at our Better operated centres going forward.
Kind regards,
Charmaine
Reply from Better - Britannia Leisure Centre
Hi William,
Thank you for your review.
We are glad to hear you are enjoying Brittania so far and we hope you update us on your fitness journey with us.
Warm Regards
Hazal
Reply from Better - Britannia Leisure Centre
Good Afternoon Anastasia,
Thank you for your review.
We are happy to hear that you are enjoying the facilities and the staff at the Britannia leisure centre. I will ensure to pass on your lovely feedback for their attention.
Hope this helps.
Kind regards,
Charmaine
Amazing experience
The staff are really friendly and caring, everything is clean and lovely.
June 28, 2023
Reply from Better - Britannia Leisure Centre
Good Afternoon Felicity,
Thank you for your lovely review.
We are delighted to hear that the Better operated facility you attend is clean and tidy and the staff are friendly and welcoming. We hope you continue to enjoy the lovely atmosphere of the Britannia leisure centre. I will pass on your feedback for the attention of the centre.
Kind regards,
Charmaine
Britannia centre is an amazing place in…
Britannia centre is an amazing place in the neighbourhood where people of all ages and abilities can exercise and enjoy some quality time in a great space
June 20, 2023
Reply from Better - Britannia Leisure Centre
Hi Paola,
Thank you for your great review!
We are happy to hear you are enjoying the facilities at Britannia Leisure Centre, it truly is an amazing venue!
Warm Regards
Hazal
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