Absolutely brilliant gym! The staff are so warm and welcoming, and Harriet and Darren are extremely helpful and easy to talk to. The gym has a fantastic atmosphere where you feel comfo... See more
Company replied
1st Floor -28, TW11 8QZ 20 Broad St, GB
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Absolutely brilliant gym! The staff are so warm and welcoming, and Harriet and Darren are extremely helpful and easy to talk to. The gym has a fantastic atmosphere where you feel comfo... See more
Company replied
Great gym with a really welcoming atmosphere. The club is always clean and well maintained, and the equipment is solid. The manager does a great job running the place and you can tell the team genuine... See more
Company replied
My gym only offered one induction a week, in the evening. I want to train in the morning so that's just not convenient. It's a pity they haven't got enough staff to offer more convenient options. They... See more
Company replied
Refurb is great, and the staff & instructors are brilliant. I have been going to classes there over a couple of years, especially Eleanors Power Pump classes before pregnancy. Because of her encourage... See more
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
1st Floor -28, TW11 8QZ, 20 Broad St, United Kingdom
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Absolutely brilliant gym! The staff are so warm and welcoming, and Harriet and Darren are extremely helpful and easy to talk to. The gym has a fantastic atmosphere where you feel comfortable regardless of your fitness level. They have all the equipment you could want—including all the cardio equipment I need —and the space is always kept immaculately clean.
R.H
12 Times Greater London Champion
12 Times British Champion
6 Times European Powerlifting Champion
1991-1992 Senior 1992-1993-1994-1996 Senior
5 Times World No 2: 1991 Junior
1992-1993-1994-1996 Senior

Reply from Better - Gym Teddington

Reply from Better - Gym Teddington
Great gym with a really welcoming atmosphere. The club is always clean and well maintained, and the equipment is solid. The manager does a great job running the place and you can tell the team genuinely cares about members. Classes are well organised, varied, and led by knowledgeable instructors. Overall, a great gym in Teddington — highly recommended

Reply from Better - Gym Teddington
Great choice of classes on offer. Gym is very clean and the manager is always very helpful. Actually look forward to attending this gym.

Reply from Better - Gym Teddington
Amazing gym, facilities and great manager. Wouldn’t go anywhere else!

Reply from Better - Gym Teddington
Having attended this particular gym on a number of occasions both on my own and with family members, I can’t speak highly enough of the cleanliness and the welcome we always receive from the management team and the rest of the staff.
Would highly recommend this gym to anyone who is looking to join a gym or fancies a change in the New Year.

Reply from Better - Gym Teddington
I went to BetterGym in Teddington and attended a Spin class run by Eleanor! Such a smiley and positive lady, she is encouraging and made me feel very welcome in the session! Looking forward to attending another!

Reply from Better - Gym Teddington
The staff at Better Gym are so friendly and welcoming. The gym has great facilities including a sauna which is a lovely perk after a workout. I particularly enjoy their body pump class with Eleanor! She is fantastic and I feel so motivated and fab afterwards.

Reply from Better - Gym Teddington
Great gym with everything you would need, clean, friendly, professional and fun.

Reply from Better - Gym Teddington
Amazing team and brilliant facilities. Darren the manager has transformed the place and has made going to the gym an enjoyable experience due to the positive energy and laughter.
Highly recommended

Reply from Better - Gym Teddington
My gym only offered one induction a week, in the evening. I want to train in the morning so that's just not convenient. It's a pity they haven't got enough staff to offer more convenient options. They sent a reminder about the next direct debit and that prompted me to cancel. But of course they need 20 days to cancel, which meant they're taking an extra month's subscription. It seems a bit sneaky to me.

Reply from Better - Gym Teddington
Helpful friendly and not hesitant to give help and advice

Reply from Better - Gym Teddington
Really good gym and equipment. All staff are super friendly. The circuits class is really positive and inclusive, Adam, Shak and Andrea do a great job teaching.

Reply from Better - Gym Teddington
Great gym! Prices are fab and the £30 for the 6 week taster sessions got me back into the gym!
Personal trainers are so helpful, chatty and friendly.
Helps that my PT Adam, also runs classes so there’s always consistency during the week.
All the staff really take the time to get to know you and just all in all a lovely place to workout!

Reply from Better - Gym Teddington
Fantastic gym. Inclusive and friendly with brilliant instructors.

Reply from Better - Gym Teddington
Away from home and away from my usual gym for a week visiting my daughters in Teddington and Twickenham. Decided to book sessions at Better Gym.
What can I say!
A massive shout out to all the staff who work out of the Teddington branch. In particular, Dan and Shack. They are so friendly, accommodating and helpful.
Booked three sessions during the week including a lovely sauna on the third visit.
Great place and I know where to go now when next I’m down in London.
Thanks guys
Steve

Reply from Better - Gym Teddington
Refurb is great, and the staff & instructors are brilliant. I have been going to classes there over a couple of years, especially Eleanors Power Pump classes before pregnancy. Because of her encouragement, and explanations of technique in class, I re joined her classes post birth. I didn't think I could build up strength again, and really needed motivation and self belief, which thankfully I gained in her classes, enough to build myself back up!

Reply from Better - Gym Teddington
I’ve been a member of Better gym in Teddington for many years. The recent refurbishment has made it look great and there’s some new equipment too. I like that the gym welcomes all ages and abilities. A shout out too to my personal trainer Andy, who is particularly good at supporting the more mature gym members (like me!) and tailoring exercises to individual goals or needs.

Reply from Better - Gym Teddington
The staff are helpful, accommodating and friendly. They answer my questions and sort me out when I have queries. Overall, I like the place and the people.

Reply from Better - Gym Teddington

Reply from Better - Gym Teddington
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