Eithan tried to sort my account issues but escalated it immediately to head office when he couldn't isolate it. Head office escalated my account issues when they couldn't sort it and Michel sorted my... See more
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Location
Switch locationMarkhouse Rd, E17 8RN Walthamstow, GB
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I have never been to a gym before, but was put at ease by Annisa who explained all the machines to me. I feel I could turn to her for help anytime. The facilities are clean from reception to the... See more
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I would like to congratulate Monique & the better team in Walthamstow. Keep up the great work you do.
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Hello, I am Mariyana Yuliyanova. I canceled my membership 10 days ago. I even came and was helped by Better employees. What right do you have to withdraw money from my account without my permission? I... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Markhouse Rd, E17 8RN, Walthamstow, United Kingdom
4.6
Excellent
76 reviews
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The instructor Pauline
The instructor Pauline . Her classes are so good and she is amazing in her delivery in all the classes she takes. I and a lot of others follow her from centre to centre. Walthamstow centre is really nice and clean and the staff are very helpful, polite and chatty. I enjoy going there
May 14, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Jacqueline
Thank you for your review.
We are thrilled to hear how much you enjoy Pauline’s classes. It’s lovely to hear that her dedication inspires such a loyal following!
We’re also really pleased that you’re enjoying the Walthamstow centre and finding the environment clean, welcoming, and friendly. We’ll be sure to pass your compliments on to Pauline and the whole team.
Kind Regards
Amir
Exercise class with Helen
I have been doing Helen’s classes ever since I joined back in 2004 she is one the best instructors and her classes are different every week which is what I enjoy most and she is a lovely person
May 6, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Subject: Appreciation for Your Commitment
Dear Meleehah,
I would like to express my sincere gratitude for your thoughtful message. It is truly commendable to learn that you have been a dedicated student of Helen's since 2004. We are genuinely pleased to know that you value the diverse array of classes she offers, each characterised by her distinctive warmth and approachable demeanour. Your presence in the classroom is always a pleasure, and we look forward to many more years of engaging and enriching sessions together. Your enthusiasm significantly enhances the learning experience for all participants.
Best regards,
Charmaine
Reply from Better - Walthamstow Leisure Centre
Hi Jane,
Thanks for your review.
We are so happy to hear that you have received such brilliant service at Walthamstow Leisure Centre!
Warm Regards
Hazal
Great place to play pickleball
Great place to play pickleball! The manager Carl was also super helpful!
April 26, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Sarah,
I hope this message finds you well! I wanted to take a moment to express our heartfelt gratitude for your kind words. It truly means a lot to us! We’re absolutely thrilled to hear that you enjoyed your time playing pickleball at the Walthamstow Leisure Centre.
Your compliments about the experience are incredibly encouraging, and I can assure you that we will convey your appreciation to Carl. He takes great pride in his role and will surely be delighted to know that he contributed to making your visit even more enjoyable.
We hope to see you back on the court soon for more fun and friendly competition! Until then, take care and keep practicing your pickleball skills!
Best regards,
Charmaine
Greatful for this opportunity
With health wise my tranie roxy she is brilliant.
I had so far 2 appointments with her she is very helpful and kind.
Gym is brilliant very clean and welcoming
March 31, 2025
Reply from Better - Walthamstow Leisure Centre
Hi Shahida,
Thank you so much for your kind words!
We're thrilled to hear you're enjoying your experience with us at the Walthamstow Leisure Centre. Roxy is indeed a fantastic trainer, and we’re so glad she’s been supportive and helpful during your sessions. It's great to know you're finding the gym clean and welcoming too — we really appreciate your feedback and look forward to seeing you again soon!
Kind regards,
Charmaine
I have just done lGabbys dance fitness…
I have just done lGabbys dance fitness class,I think they should change the dance to Samba fitness,it’s a fantastic class and fantastic teacher,loved the teacher and the vibe it’s like being at the Brazilian carnival,highly recommended
April 16, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Sharon,
Thank you so much for your amazing review!
We're thrilled to hear how much you enjoyed Gabby's dance fitness class — it sounds like you had an absolute blast!
We love your suggestion to rename it to Samba Fitness — that carnival vibe is exactly what makes the class so special.
Gabby will be delighted to hear your kind words, and we’re so glad her energy and teaching style made such a positive impression.
Looking forward to seeing you at the next class — let the rhythm keep going!
Played badminton
Played badminton, hired a court which is free due to my membership level. Play here every week with friends, it is a fun easy experience, staff are friendly and the place is clean.
April 6, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Catherine,
Thank you so much for your lovely feedback! We’re thrilled to hear that you’re enjoying your weekly badminton sessions at Walthamstow Leisure Centre. We always strive to provide a fun, friendly, and welcoming environment for our customers and community, and we’re delighted to know that we’re achieving this for you.
We’ll be sure to pass your kind words along to our Centre Team—they will be thrilled to hear your feedback. Please don’t hesitate to get in touch with any future feedback you may have. We truly appreciate it, as it’s a critical part of how we continue to improve as a company.
Best regards,
Sarah H
Good value and conveniently near our…
Good value and conveniently near our house for a fun game of pickleball.
April 5, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Hannah,
It’s wonderful to hear that you’re enjoying our facilities, especially pickleball! We love receiving feedback from our customers, and it’s fantastic to know that our facilities are meeting your expectations and providing an excellent experience.
We’re always eager to hear more about how we can improve, so please don’t hesitate to reach out if you have any further feedback or suggestions.
Thank you again for sharing your thoughts with us—we truly appreciate it!
Best regards,
Sarah H
Manager and staff are always…
Manager and staff are always confrontational and aggressive. Never had a good experience. I wouldn't recommend for courts or gym
April 4, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Resad,
Thank you for taking the time to share your experience with us.
We are sincerely sorry to hear that your experience with our team did not meet your expectations. We take your concerns very seriously and would appreciate the opportunity to learn more about the situation. If you could kindly email us directly at customerservices@gll.org, we would be grateful for further details so we can address the matter accordingly.
As a company, we are committed to providing excellent customer service, and we deeply regret that we did not meet this standard in your case.
We look forward to resolving this for you.
Kind regards,
Sarah H
Love the squash league here
Love the squash league here, and the staff!
March 26, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Fran,
Thank you so much for the kind words!
We're delighted to hear that you're enjoying the squash league and have had a positive experience with our staff. We always strive to create a fun and welcoming environment for all of our members, and it's great to know that it's making an impact. If you ever have any suggestions or need anything, don't hesitate to reach out.
We look forward to seeing you on the court again soon!
Kind regards,
Charmaine
Reply from Better - Walthamstow Leisure Centre
Hi,
Thank you so much for your wonderful feedback!
We’re so happy to hear that you had a great experience with both the classes and our gym at the Walthamstow Leisure Centre. Our team works hard to create a positive and welcoming environment, so it means a lot to us that you had a great time and felt supported. We’ll be sure to pass your kind words along to the staff as well! We truly appreciate your support, and we can’t wait to see you again soon for your next workout!
Kind regards,
Charmaine
Good clean and well maintained squash…
Good clean and well maintained squash courts
March 24, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi SB
Thank you for your review.
It is great to see that the squash courts at the Walthamstow Leisure Centre are in good condition and that you are making use of the facilities!
Kind Regards
Amir
Love this community gym
Love this community gym.
It could be bigger and newer but the staff is lovely and always try to make this place a nice environment- creating event like Mother’s Day, women international day, valentines days.
March 24, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Jon,
Thank you so much for your kind words!
We are very happy to hear that you enjoy being a part of our community. We truly appreciate your feedback and are glad that the staff's efforts to create a welcoming atmosphere and special events like Mother’s Day, International Women’s Day, and Valentine’s Day have made a positive impact. We’re always working to make the space even better, and your support means the world to us!
Hope to see you again soon! 😊
Warm regards,
Charmaine
Great atmosphere to train in
Great atmosphere to train in. Friendly staff
March 20, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Kay,
Thank you so much for your warm and encouraging feedback! We’re absolutely thrilled to hear that you enjoyed the atmosphere during your visit to the Walthamstow Leisure Centre. Creating a welcoming and inviting environment is one of our top priorities, and it’s wonderful to know that our efforts resonated with you.
It’s also fantastic to hear that you found our staff to be friendly and accommodating. We work hard to ensure that every member feels valued and supported, and your kind words affirm that we’re on the right track.
We truly appreciate your input and look forward to welcoming you back soon to experience even more of what we have to offer!
Best regards,
Charmaine
Pilates
I attending pilates classes by Ayoola, she's soo good at it. I enjoy every second of the class. Ayoola is soo warm, and knows what she's doing. I love her class and I look forward to attending it every Wednesday.
March 19, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Judith,
Thank you so much for your kind words!
We are delighted to hear that you're enjoying the Pilates classes with Ayoola. She truly puts her heart into each session, and it's wonderful to know you're feeling the benefits. We look forward to having you in class every Wednesday – see you soon!
Kind regards,
Charmaine
Great gym
Great gym. I visit 4-5 times a week. Always clean and friendly staff. Carl’s lovely, always welcoming and happy to help. Great gym! Love that it closes late too!
March 18, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Bel,
Thank you so much for the kind words!
We are very happy to hear that you enjoy your visits and appreciate the cleanliness and friendly atmosphere. Carl will be especially happy to hear your shout-out! We're glad the late hours work well for you too. We look forward to seeing you again soon!
Warm regards,
Charmaine
Clean and conducive environmentt
Clean and conducive environment. Approachable and helpful staff.
March 18, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Dear Middle East Shopper,
We truly appreciate your generous feedback! It brings us immense joy to know that you had a pleasant experience during your visit to the Walthamstow Leisure Centre. We're particularly glad that you noticed the clean and inviting atmosphere we strive to maintain; it's something we take great pride in.
Additionally, it’s wonderful to hear that our staff made a positive impression on you with their friendliness and helpfulness. We believe that excellent customer service is key to creating a memorable shopping experience, and we’re delighted that our team was able to assist you.
Thank you once again for your kind words, and we eagerly look forward to welcoming you back to our store in the near future!
Warm regards,
Charmaine
I been coming here for quite a while…
I been coming here for quite a while now and I’ve enjoyed the environment
March 17, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Nithish,
I hope this message finds you well! I wanted to take a moment to express my heartfelt gratitude for your kind words. It truly means a lot to us to know that you are enjoying the environment we have created.
We work hard to ensure that every aspect is pleasant and welcoming, and knowing that you appreciate it makes our efforts worthwhile. Your continued support not only motivates us but also inspires us to keep improving the experience for all our guests.
We can’t wait to welcome you back soon! If there’s anything specific you’d like to see or experience on your next visit, please don’t hesitate to let us know.
Best regards,
Charmaine
Always a pleasure to use the squash…
Always a pleasure to use the squash courts here
March 15, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi Thomas
Thank you for your review.
It is great to see you enjoy using the Squash courts at the Walthamstow Leisure Centre, and we hope you have the opportunity to use the other available facilities!
Thank you for choosing Better.
Kind Regards
Amir
Gabby's Dance Fitness Class
Gabby's Dance Fitness Class is amazing...Samba dancing is 'chef's kiss' Loved ittt!!!
Carl in reception was very welcoming and helpful, plus helped re parking!
March 12, 2025
Unprompted review
Reply from Better - Walthamstow Leisure Centre
Hi PJ,
Thanks for your review.
We are pleased to hear that you are enjoying Gabby's classes at Walthamstow!
Thank you for awarding us 5 stars!
Warm Regards
Hazal
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