Highly recommend betterfares and the bus driver was so helpful, on time and great communication. Couldn't ask for more and will definitely use them again for transport. Thank you
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They offered the best rate around - over £200 cheaper in some comparisons. Very easy booking system & efficient with confirmation & driver info. Vehicle was spotless & pick up/drop offs were prompt.... See more
Unpaid Invoice I am a small coach operator in Glasgow and we completed two tours for A2B by Better Fares in the summer. Payment has been completely avoided and any attempt to contact them has... See more
Was booked on a party from Bingley to Holmfirth all I can say is OMG we were all lucky to survive the journey. Ran a red light straight out of the pick up car park, couldn't use the satnav at all, con... See more
Company replied
Company details
Written by the company
We can get you the best deal on any taxi, minibus and coach hire nationwide guaranteed. Our customers have saved an average of 80% on their transportation over
Contact info
London , United Kingdom
- www.betterfares.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
we booked our airport transfer from…
we booked our airport transfer from Heathrow for 15 people and we found this company very budget friendly & easy to confirm our reservation throughout the phone. Punctual driver with friendly behaviour. many thanks
Easy to book and pay via credit card
Easy to book and pay via credit card. I’m happy with the minibus service as bus was clean and air conditioned as we confirmed before confirming our reservation. Thanks
The service was so convenient and we…
The service was so convenient and we had a smooth travel. Highly recommended!
Recommended
Recommended
Easy to book and pay will use it again if we plan next time
Nag punta kami Ng U.K
Nag punta kami Ng U.K. June 5, para sa 50 people.naka Renta kami Ng bus.sobrang bait Ng driver,napakalinis Ng bus nila.will definitely use this company again in our next trip thank Zia,for helping us to book this trip.
Excellent service
Excellent service
I booked 4 buses for my daughter wedding and was curious about the company as it was my 1st experience with this company but they provide us an excellent service i will definitely recommend this company. Thanks Zia for arranging our trip with lots of help
Easy process to book & make payment
Easy process to book & make payment. I engaged with Zia who is polite and prompt with his responses. We received the drivers details 2 days before the booking and managed to communicate with him shortly before our trip to monitor his estimated time of arrival. Thank you. Better Fares for this experience.
Definitely recommend …
All contact with this company has been great. Friendly, helpful and fast replies. Driver very kind, helpful, skillful and funny as well. Booked this company last year as well and gladly came back. Great with our students! Definitely recommend.
SCAM !!! DO NOT USE
SCAM !! PLEASE BE AWARE.
Offered cheap initial deal.
One day before charged me more and knew I was in no position to change at such a late date.
On email of complaint to company, they pretended not to know who A2B coaches were.
Not very intelligent of them when I have everything saved.
Bullied me to pay them upfront or refused to come back for the group.
Will be reported to authorities.
Worst coach experience of my life
DO NOT USE

Reply from www.betterfares.co.uk
Very positive experience
Very positive experience. Booked for a work trip and did this very easily online, paying in advance. Received driver details the day before the trip who called within a few minutes to confirm. Gary, our driver, was friendly and helpful and the coach clean, modern and comfortable. Would definitely use again.
Best coach company in the uk
The worst experience ever
The worst experience ever, we booked a buse for a children’s trip to a park visit sometime ago. Bus never showed up and no one answered the calls for hours. After spending hours in the rain infront of Aldi car park with children, someone managed to finally answered the call and told us that there was delays with the bus and it was on its way to us after two and half hours of meeting time. We called again after sometime to get the updates and they told us that bus broke down. Which was a complete lie. Who got our money refunded but they never bothered to refund our money that we lost booking a place for a day for nearly 20 plus children and volunteers that we couldnt go. They never bothered to apologise as well. We have been told that we booked through an agent that’s why they never received our payment in the first place which is again another lie. We have booked the bus a month before the trip and had a receipt of payment from them. I will be uploading both booking confirmation and payment receipt soon. Be aware they are not trust worthy and they let us down.

Reply from www.betterfares.co.uk
Excellent service definitely recommend
Recommended good service
Great experience.
First time book with Zia had great…
First time book with Zia had great experience.
Good service
Found driver and admin very good
Found driver and admin very good - wud definitely be the first company I'd go to when travelling with a party again
Amazing service
It was an amazing service to airport transfer from Edinburgh to highland tour.
My second time using this company,
My second time using this company,
Both times have been pleasant and have always pulled through for my group of friends.
Easy to use. Pay your deposit via card and give the driver remaining cash on the day!
We were taken straight outside our venue and picked up at requested time.
Never has been any issues using this company
100% recommend
Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







