www.betterfares.co.uk Reviews 

64
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Highly recommend betterfares and the bus driver was so helpful, on time and great communication. Couldn't ask for more and will definitely use them again for transport. Thank you

Rated 5 out of 5 stars

They offered the best rate around - over £200 cheaper in some comparisons. Very easy booking system & efficient with confirmation & driver info. Vehicle was spotless & pick up/drop offs were prompt.... See more

Rated 1 out of 5 stars

Unpaid Invoice I am a small coach operator in Glasgow and we completed two tours for A2B by Better Fares in the summer. Payment has been completely avoided and any attempt to contact them has... See more

Rated 1 out of 5 stars

Was booked on a party from Bingley to Holmfirth all I can say is OMG we were all lucky to survive the journey. Ran a red light straight out of the pick up car park, couldn't use the satnav at all, con... See more

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Company details

  1. Transportation Service

Written by the company

We can get you the best deal on any taxi, minibus and coach hire nationwide guaranteed. Our customers have saved an average of 80% on their transportation over


Contact info

2.8

Average

TrustScore 3 out of 5

64 reviews

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2.8

All reviews

(64)

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Rated 5 out of 5 stars

we booked our airport transfer from…

we booked our airport transfer from Heathrow for 15 people and we found this company very budget friendly & easy to confirm our reservation throughout the phone. Punctual driver with friendly behaviour. many thanks

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

Nag punta kami Ng U.K

Nag punta kami Ng U.K. June 5, para sa 50 people.naka Renta kami Ng bus.sobrang bait Ng driver,napakalinis Ng bus nila.will definitely use this company again in our next trip thank Zia,for helping us to book this trip.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
I booked 4 buses for my daughter wedding and was curious about the company as it was my 1st experience with this company but they provide us an excellent service i will definitely recommend this company. Thanks Zia for arranging our trip with lots of help

June 16, 2024
Unprompted review
Rated 4 out of 5 stars

Easy process to book & make payment

Easy process to book & make payment. I engaged with Zia who is polite and prompt with his responses. We received the drivers details 2 days before the booking and managed to communicate with him shortly before our trip to monitor his estimated time of arrival. Thank you. Better Fares for this experience.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely recommend …

All contact with this company has been great. Friendly, helpful and fast replies. Driver very kind, helpful, skillful and funny as well. Booked this company last year as well and gladly came back. Great with our students! Definitely recommend.

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM !!! DO NOT USE

SCAM !! PLEASE BE AWARE.

Offered cheap initial deal.
One day before charged me more and knew I was in no position to change at such a late date.
On email of complaint to company, they pretended not to know who A2B coaches were.
Not very intelligent of them when I have everything saved.
Bullied me to pay them upfront or refused to come back for the group.
Will be reported to authorities.
Worst coach experience of my life

DO NOT USE

March 23, 2024
Unprompted review
www.betterfares.co.uk logo

Reply from www.betterfares.co.uk

Unauthorized Review on My Site

I would like to inquire about the review you posted on my site. It appears that you have left a review despite not having booked any services with me. I kindly ask that you verify with your booking agent to ensure that you have not made an error. As I have no record of your booking, I request that you remove the review from my site. Failure to do so may result in legal action for defamation and hate speech. Thank you for your prompt attention to this matter.

Rated 5 out of 5 stars

Very positive experience

Very positive experience. Booked for a work trip and did this very easily online, paying in advance. Received driver details the day before the trip who called within a few minutes to confirm. Gary, our driver, was friendly and helpful and the coach clean, modern and comfortable. Would definitely use again.

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

The worst experience ever

The worst experience ever, we booked a buse for a children’s trip to a park visit sometime ago. Bus never showed up and no one answered the calls for hours. After spending hours in the rain infront of Aldi car park with children, someone managed to finally answered the call and told us that there was delays with the bus and it was on its way to us after two and half hours of meeting time. We called again after sometime to get the updates and they told us that bus broke down. Which was a complete lie. Who got our money refunded but they never bothered to refund our money that we lost booking a place for a day for nearly 20 plus children and volunteers that we couldnt go. They never bothered to apologise as well. We have been told that we booked through an agent that’s why they never received our payment in the first place which is again another lie. We have booked the bus a month before the trip and had a receipt of payment from them. I will be uploading both booking confirmation and payment receipt soon. Be aware they are not trust worthy and they let us down.

May 27, 2023
Unprompted review
www.betterfares.co.uk logo

Reply from www.betterfares.co.uk

It all comes down to lying and slander.
Despite the fact that we do not know you, you have never made a reservation with us. Under this name, there isn't a name or reservation. Regarding this trip, you may also visit our head office or the firm closest to you in our entire firm system to ensure that you make your reservation with an agent or a different company. You never sent us money or an inquiry. Please get in touch with the appropriate firm or agent who handled your reservation; if you do not, we will take legal action against you. Please refrain from posting hate speech and defamatory remarks on our website, which is not founded on actual experiences from December 27th or earlier.

Rated 5 out of 5 stars

My second time using this company,

My second time using this company,
Both times have been pleasant and have always pulled through for my group of friends.

Easy to use. Pay your deposit via card and give the driver remaining cash on the day!
We were taken straight outside our venue and picked up at requested time.

Never has been any issues using this company

100% recommend

Thank you!

December 16, 2023
Unprompted review

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