Bewley Homes Reviews 

Great bunch, esp Leah and Katie. Made the purchase of my property very easy and smoothed out my few little snags very quickly. Top marks

Excellent service in helping us move into their show home

We bought our home through a Bewley part exchange deal which relieved us of the stress of selling.

The sales staff at Bishop’s Gardens provided a very professional service and answered all of numerous queries.

We were attracted by the traditional build of the houses and quality finish. The house we chose had many features we were looking for, eg cloakroom, en-suite, woodburner, integrated kitchen appliances annd plenty of parking etc.

A downside was that we couldn’t have a side door to the garage or even a lintel put in during construction, even at our expense.

Excellent after sales service. Any query we have had the site manager promptly answers.

Customer relations also keeps in touch to ensure our satisfaction.

Thank you Bewley Homes for our lovely new house. Your team have been amazing - from the Sales team to the site manager and team to the customer service team and aftercare.
We are very happy customers.

Induction, sales staff are lovely but will tell you anything to get your sale over the line. We made an agreement and then before exchange had concerns about the interest rates and depression of the housing market and asked if BH had plans to drop the prices on unsold lots, they said no! If anything we will put them up in the next quater, a few weeks after exchange they took 30k off the cost of a simmilar property on our road.

We also have in our legal pack that there should be a path to the front of the property, it was pointed out prior to exchange and we were told it would all be resolved, now we are in the post sales team have not accepted the exchange legal bundle that clearly shows the path should be there, the same is true for the back garden stairs. I have waited 3 weeks for some one to fix a loft hatch lock, whe have many broken/ Cracked bricks that need to be cut out and replaced. The "luxury" kitchen kick boards have have not be joined correctly and look awful, the tin sink in the utility room is to weak for the tap and actual flexed and buckled, we are still waiting for shelves in kitchen cupboards.

The after sales snagging team are slippy like eels and just return holding and handing off emails.

On a positive. The person that fitted the LVT did an amazing job.

We have been living in our new-build Bewley home in Faringdon for just over a month and are generally very happy with it. The Bewley Bond was very helpful in enabling us to move, helped by our previous home attracting a cash buyer. The sales team were very helpful throughout, even though we had hoped to move a month earlier, and enabled us to visit several times at weekends during the build. We reserved early enough to make several choices on the internal fabric and flooring. Inevitably our snagging surveyor identified some teething issues – much of the work identified has been completed since, willingly and in good faith by those assigned to make the appropriate corrections. We are pleased to have chosen this home, by its quality and by the absence of any unwelcome surprises.

We turned up at Wilton Park without an appointment, just to get a feel for the site. The site staff welcomed us warmly and Aly sat with us explaining the development and the various finance options. Aly couldn't have been more helpful, taking us on a tour of the site and showing several properties of interest to us. He was extremely knowledgeable and able to answer all our questions.

Bewley homes at bellmount view made buying my first house so easy! Danielle, Debbie and Steve were brilliant throughout the whole process of making my dreams come true. I would definitely recommend a Bewley home! The quality is amazing and the whole community is so friendly

Beautiful new Bewley home at Bellmount View. Buying and selling can be a stressful business but the sales team (Danielle, Debbie & Steve) did their best to keep me calm when things got a little fraught! It was worth it, the house is lovely and I know we’ll be very happy here. Thanks team!

Recently moved into my new home at Bellmount View Faringdon.

From the beginning of the process you are greeted with a smile and nothing is to much trouble. Thankyou Debbie, Danielle & Steve.

The house itself is wonderful and I have had new houses in the past and this one has a very small snag list, there will always be some. It's how you deal with after for the customer.

As the post completion customer experience I cannot complain. I have had a 7 day completion visit and a direct number to contact should I have issues. Thank you Gemma. Pleased to say 99% of the handful of issues have been done. The last one I know when it will be done.

So far so good..

Very easy transition from the first house tour, to our move in date.

Lovely helpful sales team in the Bellmount View development. Danielle, Debbie and Steve are continuing to provide great customer care ensuring we are well settled in our new home.

Home is built well, and finished to a high standard with lots of added extras to make life easier.

Would highly recommend a Bewley home, and hope we will be happy for years to come.

Recently purchased my first House from Bewley Homes (Ash Lodge Park) & have nothing but praise for the Bewley Homes Sales Team, right from the outset they have been extremely attentive & helpful, a big well earned mention to (Lea Blair) who went above & beyond for me to make sure the Sale went through smoothly. Nothing but praise for the Sales Team, i have now been handed over to the After Sales Snagging Team & hopefully this will continue to be an easy process.

I recently purchased my first house through Bewley Homes. As a first time buyer I wasn't sure what to expect and was quite apprehensive about the process, but from the start the team at Ash Lodge Park, particularly Leah, were kind, helpful and always willing to answer any questions, big or small. They made the process as stress-free as possible. I was kept updated every step of the way. I have been in my new home for about two months now and the team have been quick to respond to any issues and get these sorted. Overall I have been very impressed.

Bewley Homes = Phenomenal. Buying, selling and moving home is classed as one of life’s most stressful experiences and having just completed the process we completely agree! HOWEVER….the Bewley Home we have now moved in to at Bishops Gardens in Wickham more than makes up for it - a beautiful home with lots of little extra touches to make it special - huge thanks to Rick and his team for a great build and ongoing support with questions, queries and skips! The sales team have been fantastic from start to finish but our biggest shout out, praise and thanks have to go to Gavin. We met Gavin back in April when he led us through the building site to look at our potential new home (well the plot and part built shell!) We loved it and decided that day to buy - we haven’t regretted that for a minute as Gavin has continually gone the extra mile - keeping in touch, checking in, never putting pressure on us, welcoming the whole family to decision making processes and events, providing much anticipated photo updates every week and seeing us through an incredibly stressful moving day - keeping us calm, positive and looking after our family members which he didn’t need to do but did because he’s a genuinely ‘good guy’. Thank you Gavin.

I have been living in a Bewley Home for four years now and we have been so pleased with our home over the past few years. What has particularly impressed me is the continuous customer service that we have had. I recently rang the team to request some information about the site that I am currently based in, and Carly couldn't have been more friendly and helpful in finding this information for me in a timely manner.

The customer care and communication provided by Leah Blair over the past few months, whilst we negotiated our way through the purchase of a home at Ash Lodge Park, Surrey, was exemplary. She consistently went above and beyond to answer our many questions and always gave the impression that she was focused on acting in our best interests. Leah and colleague, Katy, formed a happy and helpful team, affording us a positive experience in all respects - and we trust that this theme will be maintained by their colleagues in the Bewley Customer Care after-sales team; after all, we have great expectations, given the standard that has been set.

Leah kept this very difficult process together. An excellent, very knowledgeable and effective individual.
Without her efforts we wouldn’t be here.

Other Bewley processes were reasonable. The portal eventually had all the right data on it. Customer care have so far proved more than adequate.

The marketing/sales staff were excellent (Gavin, Sarah Katie & Brett); they were knowledgeable, made you feel welcome and whenever there was an issue, this was resolved promptly. Rick (Site Manager) is highly regarded & makes a significant effort to ensure the inevitable snagging problems are dealt with. Bishops Gardens (Wickham) is a great location and Bewley Homes being a medium size Developer respond positively, putting customers at the centre of their business. Ribbons on the front door, a bottle of champagne and a welcome card greeted us on completion; a bunch of flowers received one month after moving in - this is a company who really make an effort.

More importantly Bewley are not just concerned with ‘a sale’, they want you to be satisfied with your new home and will go to significant lengths to ensure problems are addressed pre & post sale.

Many staff have worked for this company for years & are keen to promote the Bewley brand; acting as positive ambassadors for the company - so Bewley Homes must be doing something right to retain staff loyalty.

In terms of fixtures & fitting, these are generally of a high standard, albeit some fittings could have been upgraded (down lights, taps); presumably because savings can be made when bulk purchasing.

We felt confident in the Bewley Team, and despite a few issues, they are genuine in wishing to resolve these quickly.

The styles of house are attractive and vary to cater for a range of needs

Our overall experience has been positive, good product, lovely home, great people

Bishop's Gardens
We have recently downsized to a property at Bishop's Gardens and the sales team have been amazing. With having dealt mainly with Gavin. But also with Brett, Roisin, Katie & Annette. They have guided us through the process with friendly efficiency, patience and understanding.
Would also like to say thank you to all the site team, led by Rick, You have done an amazing job on our new home. It has been built to a high standard and a high attention to detail.
So thank you to all.

Ash Lodge Park is our new home

We bought a house in Bewley's Ash Lodge Park Development. The build quality is great and the houses are modern and well designed.

On a personal level Leah and Katy from Bewley's team in ALP have been great! They guided us through the whole process. Being first time buyers they supported us through and through, checked in often with us, made sure we move in and settle in properly and have overall been great to deal with! Absolutely a top team!