It's always great doing business with this company! However sometimes the description of the book's condition is not as accurate as it needs to be. Other than that I highly recommend doing business wi... See more
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Review summary
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Reviews shaping this summary
If you are looking for a book, they will have it at a great price. I feel they could improve by keeping customers in the loop on delivery status that is the only reason for the 4 stars. With that said... See more
Company replied
I love shopping Biblio! I used to be a bookseller at an independent bookstore and now I only use Biblio for my used book purchases. The individual booksellers are wonderful, the books arrive in record... See more
Company details
Written by the company
Biblio has been a marketplace serving indie booksellers and customers since 2003. Search and buy over 100 million used, rare, out-of-print, signed and first edition books and textbooks from independent bookshops around the globe! You can reply to any customer service emails from Biblio to reach customer support. We also provide the contact email for the bookseller from whom you purchased on your order receipt if you wish to reach out to them directly. If you need support for a Biblio order, please contact us at support@biblio.com. We provide a 30 Day Guarantee for various situations here: http://www.biblio.com/pages/order_guarantee.html
Biblio: Support & Service
Written by the company
- We are here to mediate between customers and booksellers.
- We are committed to sharing used and rare books from independent bookshops and getting them in front of the customers who want to buy them! We are also here to help if things don't go perfectly - the wrong copy of a textbook was ordered, the shop made an error and sent the incorrect book, or the shipping service didn't deliver as promised. While we hope that everything goes as planned, we are here to mediate any difficulties that arise during the order process. If you are a Biblio customer and you are reaching out for help directly from the bookseller, include support@biblio.com in the CC field of your email so that we are in the loop and can step in and help as needed.
Contact info
PO Box 1211, 28801, Asheville, United States
- 1-800-813-9432
- support@biblio.com
- www.biblio.com
4.2
Great
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 19% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended seller!
Excellent follow up on the ordering and shipping process! My book arrived quickly and in perfect condition. I'm very happy with the experience!
January 11, 2026
Skip the university bookstore!
Purchasing my textbooks has never been easier! I was able to compare the prices and quality across each book, to search the books by name or IBSN number, and they all were shipped to me quicker than the estimated time!
January 9, 2026
Very helpful and reliable
Very helpful and reliable. Love Biblio. And none of the guilt of giving a penny to Amazon.
January 10, 2026
Item never delivered
December 28, 2025
The book arrived on time
The book arrived on time, and its condition seemed better than just "good."
January 8, 2026
For the love of accuracy...
It's always great doing business with this company! However sometimes the description of the book's condition is not as accurate as it needs to be. Other than that I highly recommend doing business with Biblio.
January 8, 2026
Awesome!!
The book i bought was delivered in wonderful condition! It arrived quickly and was very securely packaged. If I'm ever looking for books like the one i bought again, I would trust Biblio!
December 15, 2025
Found an out of print book
They were the only site offering the out of print book I was looking for at a decent price. The purchasing process was easy and the item's delivery prompt.
December 22, 2025
Perfect packing…
The book was perfectly packaged and looked as pristine as if I bought it in the store and took it home with me.
January 6, 2026
Great communication & experience
I found the book I wanted, purchased it, and had consistent communication and delivery in the timeframe that I was told. What more could you want?!
January 3, 2026
You just do a much better job than…
You just do a much better job than abebooks. Keep up the great customer service.
January 2, 2026
Ease to find the book I wanted at a…
Ease to find the book I wanted at a great price!
December 27, 2025
Books are good and this is a good…
Books are good and this is a good source to get books from.
December 19, 2025
Great choice of books and prompt service
I was so pleased to find a book that had eluded me for a longtime. Thank you Biblio for the great variety of stock and excellent service..
December 25, 2025
Utter utter rubbish
Utter utter rubbish. Ordered a book from here rather than Amazon as tried to support independent book shops. Book has never turned up, the cloudfare they use to check I'm human doesn't work and on top of this it was a christmas present for my wife that still hasn't turned up 29th December. Stay away from these idiots they are useless
December 29, 2025
Unprompted review
The Books are fake
December 25, 2025
Unprompted review
The books I ordered came fast and they…
The books I ordered came fast and they were in great condition.
December 26, 2025
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