Biganydeals Reviews 

239
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I thought I was missing one packet of diamond. I contacted the service department and Helen responded within 12 hours. She told me exactly what was needed. I sent the information. I then found the pac... See more

Rated 5 out of 5 stars

I had problems with the order page. They were very helpful . Quick response to my problem and were able to fix the problem I was having. Really nice to work with and will order from them again.

Rated 5 out of 5 stars

I LOVE this company!! Their variety of diamond paintings is huge - regardless of your personal choice, I know you will find several you can't live without! I've never had any issues buying from them,... See more

Rated 5 out of 5 stars

I've been ordering from this company for a couple of years now & their service has always been excellent. Any time I had a question, the response was quick & extremely polite & helpful. I will continu... See more

4.6

Excellent

TrustScore 4.5 out of 5

239 reviews

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4.6

All reviews

(239)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Diamonds wrong colors

Received 3 diamond arts and 2 of 3 pics had duplicate colors for different numbers. Company reply was do it anyway. Had me jumping through hoops sending photos only to do nothing. Dont buy from this company.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a custom picture February 2 and…

Ordered a custom picture February 2 and still don't have it.Its a picture of of a couple that are getting married April 1st need it cause it's a gift for wedding dont know why it's taking so long.😠Don't know who to call or write to see where it is

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

I've been ordering from this company…

I've been ordering from this company for a couple of years now & their service has always been excellent. Any time I had a question, the response was quick & extremely polite & helpful. I will continue ordering from them. I don't even look at any other companies any more because I know BAD is the best.

March 11, 2023
Unprompted review
Rated 5 out of 5 stars

Customer concerns

I have ordered many times from Biganydeals and I am satisfied with the results. My last order had problems with timing with Covid and the Chinese holiday plus an item being discontinued. I contacted customer service and have received numerous responses helping me deal with the situations. It always takes time to receive my order which I am accustomed to. My order arrived and the company has offered me a complimentary product and coupon as a thank you for my patience. Good customer service for me! I plan to continue my purchases with this company. Thanks Biganydeals!

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

This is such a scam so i did a review …

This is such a scam so i did a review that i didn't not get packages or email of delivery 10min later email from them said they was so sorry and give me invoice so i send nomore response and now i cant log in to my account says my email dnt excest and blocked me from emails lol

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

The customer care worker

The customer care worker got back to me really quickly as I wasn’t sure what happened to my order as it says about 2 weeks to deliver but it has been 4 weeks so I emailed them

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

I have done two of my five so far

I have done two of my five so far. They have come out nicely. I recommend this website for their prices are great. I received my kits in time and they are complete with all I needed to finish my pictures.

December 7, 2022
Unprompted review
Rated 1 out of 5 stars

What went wrong you said

What went wrong you said. I never received my diamond dotz (2). Sent three emails with NO response!!!! Wake up to yourselves. This is a scam!!! First time I have used these company. Lynn

February 4, 2023
Unprompted review
Rated 5 out of 5 stars

help with changing an order

I order a lot from you and have been satisfied with all your products . this is the 2nd time i wanted to change an order and you always came through to help me out.
thank you for all your help.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Love it..

I have ordered from Biganydeals a few times now and have always been very happy with my purchases. I like very much that I can track my order from the time it ships and have always been suprised at how quickly it gets to me. I love doing the diamond paintings. When ready to order more this is the place I will come to. Customer service is very nice and helpful. They are wonderful! Very Happy!

December 5, 2022
Unprompted review

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