Big Apple Buddy Reviews 669

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great service, easy to track progress (purchase, arriving in USA warehouse, dispatch, arrival in Australia) and good follow up by BAB. Luggage item arrived in excellent condition. A great way to purch... See more

Rated 5 out of 5 stars

Bought a galaxy XR headset from Big Apple Daddy last week. Ordered on the Thursday, imported over the weekend and delivered on the Monday. Fantastic service and they kept me informed off exactly where... See more

Rated 5 out of 5 stars

Services like Big Apple Buddy are great, as they provide us access to Technology not yet released in the UK. I'd been watching a specific team item for a while, an eero Outdoor router, with Big... See more

Rated 5 out of 5 stars

My order arrived in good condition. Given this item is both highly price inflated and wont be available for many months in Thailand, this was well worth BAB's service charge. The item was arrived... See more

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4.6

Excellent

TrustScore 4.5 out of 5

669 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant service from the team

Brilliant service from the team. I had tried so many other complicated delivery sites to try and get Ralph Lauren USA items delivered to the UK unsuccessfully. I messaged BAB with a link to the goods I was looking for and I received a detailed quote back from them in 24 hours. I placed the order and had confirmation from Phylis that the order had been placed and they would send as soon as it arrived. True to their word the goods were shipped to me in the UK and arrived very quickly. Phyllis’s communications at each stage were excellent, she even checked in that goods had been received during the festive period. I think this is a brilliant service and I would definitely use them again.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

ASUS ROG Zephyrus G16

I have purchased an ASUS ROG Zephyrus G16 with the Best Buy Cyber Monday deals. The laptop arrived in Switzerland quickly (within around 4 days *after* it arrived at Big Apple Buddy's facilities).

The package (and the laptop) was in perfect shape. I have been using the laptop for over a week with no problems at all. I am very satisfied with everything from placing my order to writing this review from the very laptop I have ordered.

The owners were also very kind to leave a note delivering their best wishes on my new laptop. Thanks a lot to Big Apple Buddy for allowing me to own this dream laptop at a very affordable price.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great way to get you tech gears and…

Great way to get you tech gears and gadgets straight out from the US :)
Great experience every steps were clear upfront onto the. Ext following one and it happens accordingly to what was advertised and communicated.

I do recommend it

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

No guarantee that anything you purchase is actually available.

My experience was bad. Ordered two new laptops (~US$ 3,500) which Big Apple Buddy were to purchase from Best Buy. I had already checked Best Buy directly to ensure stock availability.
BAB take my money, and email me 5 days later basically saying one of the laptops is now out of stock, so they cancel the whole order and issue a refund.

All round poor service. Wasted my time and my funds for almost three weeks by the time my credit card was refunded.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Speed and reliability

Just got my new Microsoft items for almost the week. Thank you guys for the service you provide and the people who work at your company.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Chrome book purchase from New Zealand

In New Zealand, high end chromebooks are not easily available. Hence I had to order directly from the US. I was concerned about purchasing from an overseas site given the cost of the product. However, BigAppleBuddy site was excellent with full explanation and provided a good price and clear price for shipping and taxes due in NZ for the Chrome book I purchased. The process was seamless. The email trail from purchase, receiving the product and follow up is excellent. I will purchase again in future. The Chrome book plus is superb

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, my bag shipped quite quickly. Other websites wouldn’t deliver to my country so I decided to give Big Apple Buddy a try, happy it worked out :)

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Nice service

Very nice and gentle staff. Quick delivery. All the informations I needed were provided on the BAB-website, so there were no bad sursprises about tax costs or delivery time.

March 17, 2024
Unprompted review
Rated 1 out of 5 stars

Broken Item Delivered and Terrible After Service

Purchased a google nest bell (2 Gen). Never worked. They offered a replacement but I had to return at my own cost and then pay the cost of the delivery of the replacement. That would have been over $150, so I’m stuck with a new broken bell!! Gangsters! Stay away.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Super fast delivery & extra kind staff

Super fast delivery & extra kind staff - they sent out the product on 5th Jan, received it already on 9th Jan (and there was a weekend in between!). They were also really making sure that everything was fine with my order by even doing aftersales service and writing an email to check up on us if we are satisfied with the service and the product! :-) Very nice, keep on doing business like this guys, you are a positive example for everyone out there. Highly recommended! +++++

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a gaming laptop through BAB.

Purchased a gaming laptop through BAB.
The laptop arrived within the quoted timeframe (approx 10 days) and I saved around $700 Australian, after all costs including freight and import duties.
The overall experience was seamless with company being easy to use and maintained contact and communication at all times.
Totally recommend this company.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great service that makes it easier and…

Great service that makes it easier and cheaper to obtain goods from the USA that are not typically available in the UK. The website is very intuitive and easy to use. The updates sent throughout the process were precise and timely. Great service overall and will definitely return.

December 7, 2023
Unprompted review

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