Big Brother All Security Ltd Reviews 92

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Never watched a more dreary ,uninteresting group.You are obviously scraping the barrel!!! As for AJ ! Her outfits are atrocious, in particular last night’s, 18th April. I honestly thought she was wea... See more

Company replied

Rated 1 out of 5 stars

Alarm installed but no handover. We have cancelled our contract and would not recommend this provider. In the words of Big Brother "Connecting the (Texecom) app is not part of the commissioning t... See more

Rated 5 out of 5 stars

Engineer whom we had not seen before gave us sufficient warning to book parking. The maintenance was carried out efficiently and in a friendly and helpful manner. Took slightly longer than usual becau... See more

Company replied

Rated 5 out of 5 stars

Big Brother are very organised, efficient, tech savvy, and have great people. Dan in Sales was very helpful and answered specific questions rather than having a sales pitch. Ben - who installed our bu... See more

Company details

  1. Security Equipment Store
  2. Tool Store

Information provided by various external sources

Big Brother All Security Ltd is an NSI & Safecontractor Security Installation accredited company, with a proven track record in providing professional and knowledgeable advice, installation, maintenance and monitoring or security systems. Our team have many years’ of experience in Security Installation services so there isn’t anything we can’t help with. Here at Big Brother All Security Ltd we also provide maintenance and monitoring services for all of our security systems. We are also able to assist with systems that we have not supplied. We also offer Free Site Surveys and Consultations at your premises to provide you with further information and assurance on the security installation that you required.


Contact info

3.5

Average

TrustScore 3.5 out of 5

92 reviews

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Rated 5 out of 5 stars

Great experience

Great experience! Very professional and fast with the whole service. Thank you

March 29, 2018
Unprompted review
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Reply from Big Brother All Security Ltd

Thank you for the lovely review

Rated 5 out of 5 stars

Very good workman ship reliant and on …

Very good workman ship reliant and on time, very friendly and helpful. I would recommend big brother to everyone I know.

November 19, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thanks for the great review Kam

Rated 5 out of 5 stars

We are very happy with the service …

We are very happy with the service provided by Big Brother. Anthony our installer arrived promptly and was courteous, efficient and extremely knowledgeable taking time to explain the system and ensuring I was happy with how to operate everything before he left. We had sourced our own equipment which proved more complicated than either we or Anthony had anticipated, however Anthony was patient and worked through it all without any issue. In hindsight I would really recommend seeking advice on the best system from Big Brother in advance, had we done so we may have selected a more straight forward system which would have been easier all round (blame husband for this), however 10/10 to Big Brother for their responsiveness and adaptability.

November 8, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thank you for the great review. If you need assistance with anything else, please get back in touch.

Rated 5 out of 5 stars

excellent sevice received by big …

excellent sevice received by big brother. definetely will recommend to family and friends. very happy eith everythinng. thank you

October 23, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thank you for the amazing review Noreen.

Rated 5 out of 5 stars

Really happy with cctv installation

Fancy dress company - very happy with service provided, professional and good advise given for instruction with equipment. Would highly recommended.

October 20, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thank you for the great review Sally.

Rated 5 out of 5 stars

intruder alarm installation

Adam was very Thorough and very polite. Explained everything in details. Tidied up afterwards.

September 20, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thanks Rachel for the review.

Rated 5 out of 5 stars

Excellent response

Dwayne has been extremely polite and helpful, answering our many questions and setting up the app on our computer. Brilliant!

July 17, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thanks for the great review Roberto.

Rated 5 out of 5 stars

Fantastic Service

Superb company with hardworking and efficient engineers. Anthony and Hakan fitted CCTV for my premises and I'm more that happy with the outcome. Two great engineers!
Keep up the good work!

July 13, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thanks for the great review Cameron

Rated 5 out of 5 stars

YOU CAN TRUST.

Im Massimo, BBAS Engineer Unfortunately I have to leave London and BIGBROTHERALLSECURITY, where I been for last 2 years of my 16 years on Security Systems,
I Did all my best to keep the High Level of Security Standard of BBAS.
For they Costumers is part of BBAS family, like office staff and engineers,And how on All family, they Do and Ask team To give the best security service to keep safe All members .
I can granted , LIA and Dwain work hard 20/22 hours a day some time's , for costumers safety.
Choice BBAS, and keep calm, if you need to wait some days for service.
FAST service NOT always ,is GOOD service,
Have nice one All of you.
Massimo Esposito.

July 13, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thank you for the review Massimo

Rated 5 out of 5 stars

Great service, good product

Great service this morning from Anthony and Duane. Had the old door entry system in my Personal Training studio upgraded and the guys were very considerate of working around my clients and causing the least disruption possible. Job done efficiently, new system installed and great service! Very happy to recommend.

July 6, 2017
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, used these guys on a number of occasions and we are very happy with our security system.

Offers good advise and walks you through the steps of how things work politely and never hesitates to respond to quieres .

Big brother security 10/10 from SAMBOS TYRES very professional service and workmanship .

June 4, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thanks for the great review Sambos

Rated 5 out of 5 stars

Great Service

Really well looked after from start to finish, installation went very smoothly and hassle free, the engineers Max and Vince were very thourogh and extremely polite, the went through everything step by step and cut no corners. Very happy!

February 10, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thanks for the wonderful review Ashley.
Glad we could be of help

Dwayne

Rated 5 out of 5 stars

Highly professional staff

I had a great experience with Big Brother All Security. Engineer arrived on time was very professional and helpful. Took his time on the job, no rush, explained and answered all my questions. Would definitely recommend their services.

February 3, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thanks for the wonderful review.
Glad we could help.
Michelle - BBAS Sales

Rated 5 out of 5 stars

Amazing customer service -

Really happy with my experience with big brother security - have dealt with Dwayne - was kept up to date with all the fine details of work and any questions i had were answered very quickly. He made sure i got the right products which were right for me and my home environment - taking into consideration that i have dogs and what type of camera would suit me best. Dwayne was very clear about all the information included in my package - nothing was hidden & was also very happy with the technician who done the installation. Thank you VERY much! Will be recommending you to many people.

February 1, 2017
Unprompted review
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Reply from Big Brother All Security Ltd

Thank you very much for your extremely kind review Amneet.
We're so glad we get to help lovely clients like yourself.

Rated 5 out of 5 stars

Great service

Great and efficient service from everyone I have dealt with within Big Brother All Security.
The engineer, Nuno, is always very professional and thorough.

January 13, 2017
Unprompted review

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