Great products and excellent service. I recently had an issue with my website, and Ashwini Wakkar from customer support resolved it quickly and professionally. Even better, he patiently fixed the same... See more
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My last 3 support attempts were with 3 different support agents: Mukund, Prema and Each of them were technically competent and brilliant. Mukund patiently guided me with the way I can use Py... See more
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I was having some issues with my email and got connected with Mukund Narayan Choudhary. He resolved my issue with so much patience and guided me through the steps to configure my emails correctly. I w... See more
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Hi Khatib, I just wanted to take a moment to thank you for your outstanding support. You successfully resolved my long-pending issue, which had been unresolved for quite some time. Your pe... See more
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Company details
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India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Contact info
Old Nagardas Road, 400047, Mumbai, United States
- www.bigrock.in
4.0
Great
391 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ranjeeta great support
January 15, 2026
Unprompted review
Reply from BigRock
Hello Shanil,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Thanks Ranjeeta
Ranjeeta helped me resolve the issue with a lot of patience. She directed me with details in order to do so. Thanks to Ranjeeta and your team.
January 15, 2026
Unprompted review
Reply from BigRock
Hello Sandhya,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
ranjeeta i called 3domain activation…
ranjeeta i called 3domain activation link it resolved working fine thank you
January 15, 2026
Unprompted review
Reply from BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
I had a great experience with BigRock’s…
I had a great experience with BigRock’s customer support. The support team was quick to respond, patient, and very knowledgeable. They clearly understood my issue and provided an effective solution without unnecessary delays.
What I really appreciated was their polite communication and step-by-step guidance, which made the process smooth and stress-free. Overall, BigRock’s support service is reliable and professional. I’m satisfied with their assistance and would recommend BigRock to others looking for dependable hosting and domain services.
January 14, 2026
Unprompted review
Reply from BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Sincerity of the support analyst Mukund…
Sincerity of the support analyst Mukund Naraya Choudhary to resolve my query.
January 12, 2026
Unprompted review
Reply from BigRock
Hello Mahendra,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Helped to provide the steps to reset…
Helped to provide the steps to reset the password, very prompt service by Samantha F.
January 11, 2026
Unprompted review
Reply from BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Sakshi R was very helpful and she has…
Sakshi R was very helpful and she has answered all my question patiently.
January 10, 2026
Unprompted review
Reply from BigRock
Hello Varun,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Good and very helpful
Good and very helpful. Ranjeeta and Suma were very helpful
January 8, 2026
Unprompted review
Reply from BigRock
Hello Avinash,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Thanks for solving multiple issues on…
Thanks for solving multiple issues on time Mukund Narayan Choudhary really appriciate your help.
January 8, 2026
Unprompted review
Reply from BigRock
Hello Abhishek,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
patient, Calm, and Effective Problem Solver
Mukund Narayan Choudhary shows great patience and solves issues gently and confidently.
January 8, 2026
Unprompted review
Reply from BigRock
Hello Riya,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Hosting our website
Ranjeeta, Helped us to host our website and helped with the ssl.
January 8, 2026
Unprompted review
Reply from BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Nithesh was very helpful and…
Nithesh was very helpful and knowledgable
January 8, 2026
Unprompted review
Reply from BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Mr perfect
Mr. Roshan is a very knowledgeable executive he is having such a great knowledge in supporting and handling the technical issues.
Thank-you team Bigrock for appointing such a grate personalities with you to assist us .
January 7, 2026
Unprompted review
Reply from BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Hey @BigRock
Hey @BigRock, how long does "10 minutes" last in your world? Because I’ve been waiting months for a callback. No solution for my hosting issues and no refund provided. This is unacceptable. 🛑
#Hosting #BigRockIndia #CustomerExperience
January 7, 2025
Unprompted review
Reply from BigRock
Hi Ram,
We’re truly sorry for the inconvenience and frustration this has caused, and we understand how disappointing this experience must be. This is certainly not the level of service we aim to provide.
We’d like the opportunity to review your concern in detail and work toward a resolution. Please share your Customer ID, domain name, and any relevant case or ticket ID with us at grievance-officer@bigrock.com, and our team will prioritize the review of your case.
Thank you for bringing this to our attention. We appreciate your patience and hope to assist you further.
Kind Regards,
Sambrin O.
Online Experience Specialist
Reply from BigRock
Hi Sasikumar,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of BigRock.
Regards,
Sambrin O.
Online Experience Specialist
good support given by nithesh
January 5, 2026
Unprompted review
Reply from BigRock
Hello Manan,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Sambrin O.
Online Experience Specialist
BigRock Support
Nithesh Kumar, (BigRock Support Team) helped me to resolved my issue.
January 5, 2026
Unprompted review
Reply from BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Sambrin O.
Online Experience Specialist
It's a greate experience
It's a greate experience. With mitesh kumar
January 3, 2026
Unprompted review
Reply from BigRock
Hello Preyansh,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Nithesh was very helpful and resolved the issue in a few minutes
Nithesh was very helpful and resolved my issues in a few minutes. He was very knowledgeable.
January 2, 2026
Unprompted review
Reply from BigRock
Hello Ashish,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Great Nithesh
January 2, 2026
Unprompted review
Reply from BigRock
Hello Radhakrishna,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
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