Big Tall Direct Reviews 1,243

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Lucked onto this site trying to find shirts that fit me well... 2X used to be fine but the last dozen or so from multiple retailers never quite fit... I accidentally found. Tommy Bahama in size 2XB (... See more

Rated 5 out of 5 stars

As a big guy, it is difficult to find things that fit right. Big Tall Direct has a great selection and their site is easy to search for exactly the size and style I am looking for. Shipment is quick a... See more

Rated 5 out of 5 stars

Ordered seven Pennant pocket tees. Great price, shipped fast. I goofed up my original order and they called me to clarify what I wanted. During the call, I asked if they would apply the discount that... See more

Rated 5 out of 5 stars

They get a zero...my order was not complete. Items missing.contacted them by E-mail twice in a week, called 8 times leaving my name and telephone number, no one to date has responded because the compa... See more

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 2 out of 5 stars

Unable to get response via phone and …

Unable to get response via phone and email for two weeks. Actually never made contact. Know product is good and ended up using third option to ensure purchase possible for the Holidays. Thanks for great delivery.

December 6, 2017
Unprompted review
Rated 2 out of 5 stars

Usually their customer service is …

Usually their customer service is great. I emailed them within an hour of placing an order to correct a size om 2 of 5 items. it seems to have been ignored. two weeks later I did receive the uncorrected order. not cool.

November 26, 2017
Unprompted review
Rated 3 out of 5 stars

Purchased 3 polos

Purchased 3 polos - reasonable price with the Vet's Day discount - the 2 Cutter Buck shirts are great - I'm not as pleased with the all cotton Cotton Traders shirt - their quality seems to have slipped a bit over the years. Always looking for better discounts - MSRP for any of these polos is just silly.

November 23, 2017
Unprompted review
Rated 2 out of 5 stars

My husband is really short

My husband is really short, 26" inseam. I thought ordering from this company would mean they would cater to all odd sizes. All they did was take a pair of 36" inseam and chop 10" off. Therefore the legs are really baggy at the bottom. I feel they should have used a much shorter inseam and altered them to look like natural.

November 19, 2017
Unprompted review
Rated 4 out of 5 stars

a positive experience

Was looking for a specific item, and they happened to have it at a reasonable price. Unfortunately, they had only one. Shipping was quick and easy. All in all, a positive experience.

November 11, 2017
Unprompted review

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