Big Tall Direct Reviews 1,243

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lucked onto this site trying to find shirts that fit me well... 2X used to be fine but the last dozen or so from multiple retailers never quite fit... I accidentally found. Tommy Bahama in size 2XB (... See more

Rated 5 out of 5 stars

As a big guy, it is difficult to find things that fit right. Big Tall Direct has a great selection and their site is easy to search for exactly the size and style I am looking for. Shipment is quick a... See more

Rated 5 out of 5 stars

Ordered seven Pennant pocket tees. Great price, shipped fast. I goofed up my original order and they called me to clarify what I wanted. During the call, I asked if they would apply the discount that... See more

Rated 5 out of 5 stars

They get a zero...my order was not complete. Items missing.contacted them by E-mail twice in a week, called 8 times leaving my name and telephone number, no one to date has responded because the compa... See more

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had purchased some shorts at Big & …

I had purchased some shorts at Big & Tall Direct, I was very satisfied with my purchase.It arrived within the time period they said it would. It was an easy on line purchase. Site is well laid out.Prices are very reasonable. I would recommend Big & Tall Direct for anyone looking for a great selection & great prices.

September 30, 2017
Unprompted review
Rated 3 out of 5 stars

Hoping for a lot better than this.

I was really pleased to get my first shorts properly fitted and sized, that was a first for an online clothing shop, since I usually have to guess at what them mean by sizes and then re-order up or down. Hoping that it wasn't a fluke, I ordered two pairs of pants, same style, same size, same source: blahhhhhhh! they were at least one size larger, bigger waist, longer rise and longer than nominal leg length. Someone emailed a reply to my complaint and made a silly suggestion, then said to return them and he would check to see what the problem was - never to be heard from again.

I know that sounds like it deserves a worse rating than I've given, but in my experience it's just the usual with clothes these days - sizes mean nothing and nobody gives any kind of real service.

September 21, 2017
Unprompted review
Rated 5 out of 5 stars

Great value for a quality product

Great value for a quality product. Good customer service. If I were to have only one small complaint, it would be with the shipping time ( as I have found that some of the other big and tall merchants get these items out a bit faster).

September 19, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look