I recently bought a big van from Mike Jnr at big van world and it was a very pleasant straight forward transaction. Mike ensured the van was ready for collection when I went to collect it and also did... See more
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Very impressed with the service. Went Saturday & Michael Austen helped us choose a new van, took for a test drive then talked through any questions we had. Picked van up today (Monday) unfortunately,... See more
Tasmin really made the experience of securing my next vehicle so easy......a very warm welcome & extremely efficient, professional handling of the whole process. I would thoroughly recommend Big Van... See more
Company replied
Simon was great. He was helpful & knowledgeable & the whole process (we purchased a van) was pretty straightforward & easy. We're collecting our van as we speak 😀 They also have a great selection of... See more
Company replied
Company details
Written by the company
Big Van World is Britain's No. 1 van supermarket. We've got a fantastic range of used vans for sale from our dealership in Swindon to meet a range of business and personal needs.
Contact info
Chelworth Manor, SN6 6HE, Wiltshire, United Kingdom
- 01793751866
- info@bigvanworld.co.uk
- www.bigvanworld.co.uk
4.4
Excellent
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Cricklade Depot.
Cricklade Depot.
Bought a small but tidy van a couple of days ago. Well presented. Good efficient and knowledgeable sales staff. Very helpful sorting out road tax etc.
Recommended.
August 1, 2025
Unprompted review
Reply from Big Van World
We are so pleased to receive your kind words. Glad our staff our knowledgeable and helpful!
Excellent customer after sales
Had a small isuue wjth my ford Ranger after I bought it. Great after sales service from Gary Hill to sort out an unforeseeable issue. Quick to respond wjth professional customer friendly and got my ranger sorted . Thank you
July 31, 2025
Unprompted review
Reply from Big Van World
Gary will be very happy to hear this! Thanks for the feedback.
Excellent service,very friendly and…
Excellent service,very friendly and welcoming from Simon the salesman.
Highly recommended
July 26, 2025
Unprompted review
Reply from Big Van World
Thanks for the lovely words for Simon, we will be sure this is passed on. Thanks again!
Amazing service from Simon
Amazing service from Simon , top quality vehicle and 100% recommended
July 26, 2025
Unprompted review
Reply from Big Van World
Thanks for the great review! We’re glad Simon and the vehicle impressed you — your recommendation means the a lot to us.
Very efficient and easy to get along…
Very efficient and easy to get along with.
Van is very tidy let's just if it stands the test of time.
July 24, 2025
Unprompted review
Reply from Big Van World
Thanks for your feedback. We’re glad you found the process efficient and enjoyed working with us. We’re confident the van will serve you well, but if you ever need anything, we’re always here to help.
Stay away from this company
I made e purchase on 12th of August 2025 for an Iveco pickup truck for £26.000 . I paid the deposit and signed the finance agreement and a warranty was agreed. On the way home after 20 minutes that I left the company the truck lost power. I returned to them straight away and was promised that was nothing serious and they were gona check the issue and solve it. They gave me a small courtesy van so I could return home. The day after they advised it was a sensor that they were gona replace it. The day after they told me that it was electronic control unit ECU and it need to go back to Iveco (Main dealers). I than advised them to replace the truck with an identical one or I would cancel the agreement. They advised me that they didn't have a like for like replacement so than I requested via email a few time the cancellation of the agreement and a full refund which they kept ignoring.
July 12, 2025
Unprompted review
Brilliant van
Brilliant van, extremely accommodating and easy to deal with.
July 19, 2025
Unprompted review
Reply from Big Van World
Thanks for the lovely review. Great to hear you’re happy with the van and our service.
Great service with Big Van World
Great service with Big Van World. Very efficient service and professional sales team. Would recommend
July 16, 2025
Unprompted review
Reply from Big Van World
Thanks so much for your words. We're delighted to hear you were happy with our service and sales team. We really appreciate your recommendation.
I bought a car on December 11th 2024.
I bought a car on December 11th 2024.
I have finds issues with car taken my car into garage and they finds issues in my car which is clearly engine which is car piston was damaged and head need to be replaced and total bills about repair is 4200£.
I wasn’t bothered Inform them in first place because they offered with 6months warranty which cover my repair but unfortunately it’s declined.
Due to different reasons then I have chase with my car dealership and informed situation which is this .
They started saying that car sold 7months before and informed lately only which is nothing to with them and it’s my problem now deal with warranty.
I ask them car just below 7k miles only which I have driven total miles drive 55k .which is liability from your side give a support.
I mentioned that clearly you are cheating right.
Then they told me off by if you feel like cheating talk with solicitors against the car dealership.
Which they are saying its 6years olds car which is can’t be helped from now.
From my side I asked them I bought the car 15500£ put extra 500£ extended warranty also.
Now I am paying EMI and insurance and tax which I can’t if use the service at all.
I completely unhappy about situation.
What I was expecting least support from them as person who bought car from them which before 6months which is their responsibility.
I suggest nobody should experience this situations.
June 9, 2025
Unprompted review
Easy from start to finish!
July 11, 2025
Unprompted review
Reply from Big Van World
We are so glad to hear it was nice and easy! thanks for your kind words.
I really appreciate the service we got…
I really appreciate the service we got from big van world nice vehicle and warranty which is really appreciated and nice staff very coordinative
July 10, 2025
Unprompted review
Reply from Big Van World
Thank you for your kind words! We’re thrilled you’re happy with your vehicle, warranty, and our team. It was a pleasure helping you, and we truly appreciate your support!
Very helpfull and good quality vans.
Very helpfull and good quality vans.
July 4, 2025
Unprompted review
Reply from Big Van World
Thank you for your feedback. We’re glad you found our team helpful and our vans good quality. We really appreciate your support.
Great service made to feel very welcome
Great service made to feel very welcome
July 4, 2025
Unprompted review
Reply from Big Van World
We’re delighted you felt welcome and enjoyed our service. We really appreciate your suppor.
Reply from Big Van World
Thanks for your review, we hope to see you in the future.
Good Experience
Yes, Michael was clear and connected throughout. Love the van. Really pleased with the whole experience. Thanks so much!
June 30, 2025
Unprompted review
Reply from Big Van World
Michael will be so happy to see the review. Thanks for your feedback!
Easy transaction
Dealt with Tasmin. Straight talking. Done everything she said she would do to make it an easy transaction. The price advertised at is not the actual price u pay as there is admin and extra warranty. But vehicle itself was good. Would buy another vehicle of them and recommend they are a good company to trade with.
June 7, 2025
Unprompted review
Reply from Big Van World
Thank you for your detailed feedback. We’re glad Tasmin was able to make the process smooth and that you’re happy with your vehicle. We appreciate your understanding regarding additional costs like admin fees and warranty, and we’re thrilled to hear you’d consider buying from us again. Your recommendation means a lot.
I was going to buy a van from a man…
I was going to buy a van from a man called simon. The van i viewed was not the van i wanted to purchase was not completely comfortable with that. Decided to back out out because it wasnt the same van i paid a deposit for tha van. It needed to be utility spec the van i viewed but in any case i was refunded my deposit within 24hrs. So that was absolutely perfect so it started wrong but was sorted by the end not too bad
June 11, 2025
Unprompted review
Reply from Big Van World
Thank you for your feedback. We’re glad we were able to resolve the situation quickly for you and refund your deposit promptly. While it’s unfortunate the van wasn’t the right fit initially, we’re pleased we could make the process straight forward in the end. We appreciate your understanding.
Reply from Big Van World
Thanks for the 5 star feedback!
Great experience dealing with michael…
Great experience dealing with michael in Swindon branch, top bloke and helped sort out purchase of a van here. I recommend!
June 13, 2025
Unprompted review
Reply from Big Van World
Michael will be pleased with the feedback, we will pass it on. Thanks for the kind words.
Big van world were very helpful in…
Big van world were very helpful in helping me in purchasing a new van staff very friendly and welcoming especially Mike who sorted everything for me 👍
June 13, 2025
Unprompted review
Reply from Big Van World
Thanks! Great to know we were helpful and friendly.
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