Bikebandit 

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Rated 4 out of 5 stars

Here update for my previous review about bikebandit. You sent the order on time, but my agent in LA was unable to register the shipment on my account due to a missing P.O. Box number, so they gave me... See more

Rated 2 out of 5 stars

After years of being customers of "Bike Bandit," our recent order was a disaster in which after they fully charged my account for parts, I was notified some of the parts were no longer available yet,... See more

Rated 5 out of 5 stars

I had previously written a negative review, but realized that I was in the wrong. I complained about time to ship when they have banners all across the site explaining common delays so I owe them an a... See more

Rated 2 out of 5 stars

Update- Finally after 7 painful weeks I received my refund. Ordered parts on March 30th, on March 31st they canceled my crankcase but still sent me the gasket? How much sense does that make? Anyway... See more

Company replied

Company details

  1. Motorcycle Shop
  2. Car Accessories Store

Information provided by various external sources

Motorcycle Parts at BikeBandit.com. The Web's most trusted source for Motorcycle Parts.


Contact info

All reviews

(2,841)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Parts finaly arrived months delayed just to find out part is missing

So, after many e-mails and calls, with no result, finaly someone responded after giving them a one-star here at trustpilot (!?). So, my order was shipped, and after month finaly arrived. But offcourse one of the most expensive parts was missing. So now they have ripped me off for some bucks, and I have to order this part somewhere else. I have been shopping online for 20+ years, also a lot from china. But NEVER EVER expirienced so mutch trouble as this with Bikebandit :-(((

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

It's been over a month and a half and I…

It's been over a month and a half and I STILL have not got my refund after getting in contact from you guys saying they have refunded me. This is nonsense. Please take care of this. My order number is 2110111520179200

December 7, 2021
Unprompted review
Rated 1 out of 5 stars

Over 1 1/2 months.. Have not refunded money.

I ordered 2 parts from Bike Bandit. I was informed the 2nd part was back ordered after they took my money. They said I would get a refund. It has been over 1 1/2 months and still no money or response from follow-up emails. I submitted a complaint with the BBB.

December 7, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a swing arm for my 4 wheeler…

Ordered a swing arm for my 4 wheeler and the took the money out same day. Also same day they email me saying it’s discontinued. It’s been about 2 months and still haven’t gotten a refund. They some bums I’ll go to Cali and smack all 20 employees on god!!!!!

December 3, 2021
Unprompted review
Rated 1 out of 5 stars

Is My Money Gone Now

Canceled order 2111301789339500 on November 17th my money still hasn't been refunded to my account nor have they responded to my email inquiring about my refund. I was sent an email confirmation of my order being canceled only after emailing to ask for cancelation then calling and leaving voice-mail when email was not responded to.

December 2, 2021
Unprompted review
Rated 1 out of 5 stars

Bad shopping experience

Bad shopping experience. I placed an order for more than $ 600 but it turned out that everything that was available was then sent me an email canceling it. I have been sending emails for more than a month and they still have not made me the return

December 1, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE!!

Do not buy from this website I’ve ordered parts over $750 a month ago their website mentioned it’s available and once you purchase them they notify you it’s on backorder they charged me the same day I purchased it. sent emails call live chat no response at all and no refund till this day do not buy from this site do not buy from the site I recommend everyone to file dispute with their bank account to get their money backz

December 1, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered part back on Nov 9

Ordered part back on Nov 9. Have not received any communication as to why I still haven’t received it almost a month later. Have tried numerous times to call and sent emails, no reply on either.
This company is Irresponsible any clearly has no interest in customer service.
I would suggest using a different company.

December 1, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a side cover for a yamaha 400…

Ordered a side cover for a yamaha 400 and they sent back a message saying it was no longer available. But their website informs people they have it.
1st strike !!
That was on Nov 3rd and here it is Dec 1st and NO REFUND AS OF TODAY !!!!
2nd strike.
Will not answer phone calls or emails.
3rd strike!!!!
ANYBODY wanting to buy from this company should NEVER DO SO !!!!!
PI$$ POOR PEOPLE in my opinion !!!!!

December 1, 2021
Unprompted review
Rated 1 out of 5 stars

Charged- No Tires

Charged for a set of tires. Two weeks later status still shows "not shipped yet." Is that even legal? Several attempts to contact them have gone nowhere.

December 1, 2021
Unprompted review
Rated 1 out of 5 stars

Bikebandit will not refund your money

I ordered a fuel tank they showed in stock. I got a email the following day saying, part is not available and they will refund my money. It’s been over a month now, no refund. I emailed the company and talked to Breanna a couple times she was quick to get back to me, and kept implying they are working on my refund. As of now she and no one else will answer any emails, and they don’t answer the phone.
Terrible company
Do not buy from this place !!

November 30, 2021
Unprompted review
Rated 1 out of 5 stars

Untrustworthy and unresponsive.

Ordered 2 items from Bike Bandit 0n March 26, 2021. I was charged the full amount of $436.40 immediately. The order arrived in September but it was not the part I ordered - not even close. I contacted Bike Bandit immediately, arranged to return the wrong part, and canceled the order.

The returned part was received by Bike Bandit 10/7/2021 and I have yet to receive a credit for the $436.40 even though I have contacted Customer Service on 10/11 and 11/2. I contacted them again on 11/11/2021 but was greeted by a recording that stated no one was available to answer the phone but they would return my call if I leave a message. I did leave message but have received no returned call.
Avoid doing business with this place !!

November 29, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a Shoei helmet at $629.99 and…

I ordered a Shoei helmet at $629.99 and was charged immediately. Next day received an out of stock/backordered email. I cancelled the order per their policy and received a cancellation email. A month later still no refund and they are not returning calls. I will initiate a dispute immediately with my credit card company.

November 29, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered Part was back order they do not…

Ordered Part was back order they do not refund even if they send email about it. Thiefs with a name!

I asked my CC to step in..

please don't buy nothing from those Scammers!!!!!!!!!!

pass it on the Facebook groups to save some people from scammed !!!!!!!!

November 23, 2021
Unprompted review
Rated 1 out of 5 stars

Shop elsewhere!

Can not deliver parts, but there always in transit, Then after you cancel your order they do not want to return your money. Run away from this place!

November 19, 2021
Unprompted review

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