Please can someone contact me from this company. I bought a Kingston vintage bike from yourselves last April and am unable to use it due to the clasp that holds the back guard up from the wheel has br... See more
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See what reviewers are saying
I bought a product from Halfords online, but it turned out to come from Bikesdirect. Halfords refuse to accept returns and Bikesdirect state that they must agree to accepting a return before it can b... See more
The scooter was sent to my work address. I wasn't there to receive it. Instead a receptionist took it on my behalf. Unfortunately the box was badly damaged which is less than ideal as it's an Xmas pr... See more
Everything was OK (bike, delivery time...) but the website gave some problems in the purchase process, declining my credit cards several times. During somedays, all the charges of my declined operatio... See more
Company details
Information provided by various external sources
We are a family owned UK business set up to promote cycling by providing a high level of customer service and products that are fit for purpose and with added features and benefits. We hope that by helping you buy the right bike you will enjoy cycling and continue to cycle.
Contact info
Unit 2, Lighting House, Station Rd, East Leake, LE12 6LQ, Loughborough
- 0844 8119784
- info@bikesdirect365.com
- www.bikesdirect365.com
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Arrived less than 24 hours after order!
Plenty of detailed info on website and ordering was pretty simple. Ordered at lunchtime one day and it arrived before lunch the next day! Bike was for my father, who was well impressed by the bike and the service. Cheers
The next Bradley Wiggins.
I ordered a RAD bmx for my sons birthday, the bike came within 2 days of ordering and looked better than the pictures showed. He loves it and it makes me the coolest dad in the world! Great service and tracking emails, will recommend to my friends. Hopefully have the next Bradley Wiggins on my hands.
ABSOLUTELY BRILLIANT HIGHLY RECOMMEND
My Bike was delivered 2 days after ordering easy to assemble as most of it had done, the bike is great, looks a million dollars and exceptional value for money, i am so pleased i ordered off of this firm, would highly recommend.
happy with purchase
I purchased a folding bike (Kingston) and am very happy with my purchase. Bike was as described and rides very comfortably. Feels very light and easy to move on and off tube (i am 5ft1 and 8st9). Arrived on time (earlier in fact) and almost fully assembled, i only had to attach the pedals, adjust seat etc. My only complaint is that i was sent the wrong size allen key so i could not adjust the brake levers; these are set at an awkward angle when the bike first arrives and as i had my bike delivered to work, i then had to ride the 6 miles home with my wrist at an awkward angle and my seat sliding down (the seat lever also needs tightening)! Quite annoying, however even with them issues, i could still tell the bike is comfortable to ride, which is the main thing. Very easy to fold too.
A company that actually does what it says on the can.
Absolutely delighted with my purchase from bikes direct..It was a pleasure from start to finish with great communication from the sales team.The item purchased was top quality and delivery was fast.First class would recommend to anyone.
Quick, easy and great service.
The bike chosen was the best best price that I found on the internet.
I paid via Pay-Pal and the bike arrived the next day exactly as described in perfect condition.
I now intend to buy a second Bike from this supplies.
great service, arrived very quickly, great price, lovely bike
Very easy transaction, spoke to someone very helpful on the phone about delivery options, it arrived as promised, was much cheaper than anywhere else i could find it.
prompt delivery,jury still out on overall quality of product
hi,
i recently purchased a hybrid cycle from bikesdirect365,the delivery was brilliant,bike arrived within 2 days but i am having problems with the front cog gear selections and the rear derailleur,it could be due to damage in transit ,
bikesdirect set wheels in motion
I recently purchased a ladies cycle for my daughters birthday, delivery was very promt, on putting it together i had a little trouble with the handlebar assembly which seemed a tad tight when adjusting height, i contacted bikesdirect because it left visible marks, bikesdirect were extremly apologetic and without hesitation sent a new part which arrived nextday. Excellent service, highly recommended. One very happy daughter.
Brilliant from start to finish!
I had some questions which were answered pleasantly and promptly and the bike was delivered the very next morning! Wow. We were really impressed with the whole deal. Thanks.
Good value, excellent delivery
I have no complaints to make after buying from this supplier. The mountain bike I bought was great value, and arrived in perfect condition with little time required to assemble it. Whats more, it was delivered only 2 days after purchase at 11pm at night! Very satisfactory all round - would recommend to anyone.
The bike to Get
This site was great for getting a bike and so easy to use.
Amazing...
Extremely quick service. Arrived the next day. Nicely packaged and easily put together. Value for money. Great item.
fast delivery and well packaged - good protection of frame and components.
I chose Bikesdirect365 as the price was the best on the net and they accepted Paypal making the checkout process much easier if you have never used them before. The bike arrived within a couple of days and as I have said above was very well protected. I would recommend to anyone.
Fantastic Service Thank You
I have recently bought a bike trailer which was delivered promptly and well packaged.
I had a query re an additional accessory which was also dealt with curtiously, promptly and I found the staff could not be more helpful.
I certainly recommend this company.
V / F / M a lot of bike for the money
The bike was delivered in good time it was easy assembled and it looks great, folds nicely to fit our small lift and my wife doesn't need my car for work,,,,, bonus.. OH YEAH,,, MY WIFE LOVES IT
Good prices; good service
Helpful advice on the phone, and the bike was delivered promptly and efficiently two days after ordering.
Excellent product and service
Bought the bike for my daughter and it was exactly what she wanted.
Ordered late one evening and the bike was delivered the day after next, couldn't ask for better
Problems buying over the internet, not this time.
Maybe it's my negative attitude but I've come to expect there will be issues when I buy from internet suppliers.
Not so with Bikesdirect365. The bike arrived the day after placing the order. We've not had the bike long so feel unable to comment on it's durability but so far everything is as expected---except the extremely prompt delivery which took us by suprise!!! and it is certainly doing the job we bought it for short infrequent 3 mile round trips. Can't complain at all and would recommend people to give them a chance.
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