Tbh I didn’t think I’d be accepted having an average credit score but these guys helped me out. Amazing help with everything applied a they did all the work for me other than selecting the bike. Swift... See more
Company replied
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Review summary
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What an amazing and professional experience I have had with Edwin especially. He has gone above and beyond to make sure I found the right car that was suitable for me. Nothing was ever too much has... See more
Company replied
My experience buying my first car was absolutely fantastic. The customer service was excellent from start to finish, and the team went above and beyond to make sure I had everything I needed. Their wi... See more
Company replied
Great service with Billing finance. I took out a loan and the process was very quick with a variety of lends, repayment plans and options. Professional staff who were easy to talk to, no hi... See more
Company replied
Company details
Information provided by various external sources
Getting you where you need to be
Coronavirus Update
TALK TO US
We know many of you are worried about how your finances might be affected by coronavirus (COVID-19).
If you've been affected by coronavirus (due to illness or self-isolation) and are worried about what this might mean for you financially, there are things we can do to help. The sooner you are able to get in touch, the more we may be able to do.
If you would like to speak with us regarding your agreement, please call us on 01604 402 204 where an agent will be happy to assist you. Please be aware we are currently operating with a reduced number of staff. Due to this, you may experience longer wait times than usual when calling in to speak with us.
Contact info
Billing House, The Causeway, Great Billing, Northampton, NN3 9EX, Northampton, United Kingdom
- 01604402204
- info@billingfinance.co.uk
- www.billingfinance.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I do not recommend using billing…
I do not recommend using billing finance for many reasons from lack of communications and rude , i am wondering how this company still around and please make sure you pay on time or you will have some ridiculous charges . Avoid at any cost .
January 29, 2025
Unprompted review
Reply from Billing Finance
We are sorry that your experience at Billing Finance didn’t quite match your expectations. We do not charge letter fees or late payment interest. Please could you contact us directly on 01604 402204 so that we are able to investigate this further.
I fell behind on my payments and told…
I fell behind on my payments and told them I was struggling. Was sent an income and expenditure form which I tried to complete and it failed so was sent another one which I completed. Due to the forms not being exactly the same they want access to my bank accounts, which I am not comfortable with. I said I can tell you how much I can afford to clear the arrears which would be cleared in a month (2 at most) and was told that my word wasn’t enough, so basically they don’t trust me. I have been making payments on time for around 4 years.
January 28, 2025
Unprompted review
Reply from Billing Finance
We apologise that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that this standard was not met in your interaction with Billing Finance.
The team helped me buy the car of my…
The team helped me buy the car of my dream
The whole process was smooth and stress-free. I was kept updated at each step and I'm super excited with my car.
January 27, 2025
Reply from Billing Finance
Hi Talkmore, we are glad to hear of your experience with us. As a company, Billing Finance puts people at the heart of everything we do. Please do not hesitate to get in touch if we can be of further assistance.
Thanks for your support and speedy loan…
Thanks for your support and speedy loan processing.
January 17, 2025
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Very good service quick and easy made…
Very good service quick and easy made the experience very easy going. Very happy thank you
January 22, 2025
Reply from Billing Finance
Putting customers at the heart of what we do and making them happy is something we continually strive for at Billing Finance. Thank you for your comments and enjoy your vehicle!
Quick Acceptance of finance
Quick Acceptance of finance
I have bad credit history I was pleasantly surprised Billing Finance accepted my application for car finance. It was quick and easy stress free.
Thank you so much.
January 22, 2025
Reply from Billing Finance
Neil, we're happy to see that you had a 5-star experience using Billing Finance. Thanks for sharing.
Reply from Billing Finance
Hi Obumneke, thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Reply from Billing Finance
It is great to hear that you are so satisfied with the treatment you received from Billing Finance. As a family-run business that puts people first, this really does mean a lot. Thank you and enjoy your vehicle.
Brilliant and wonderful costumer…
Brilliant and wonderful costumer service, helping me to get my first 🚗 on finance was great, especially talking with Erwin from ZUTO finance department I will recommend a friend or family member to check out this service with ZUTO, AHeran,
January 15, 2025
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
They were professional in all regards
They were professional in all regards. They went the extra mile to make sure all went swimmingly until everything was in order.
January 9, 2025
Reply from Billing Finance
We are really pleased to hear of your positive experience with Billing Finance. As a company that puts people and customer service first, this is music to our ears! Enjoy your vehicle.
Fantastic and very quick
Very fast and very pleasant to deal with. Only took a day to get an answer. Would definitely recommend them
January 10, 2025
Reply from Billing Finance
We are really pleased to hear of your positive experience with Billing Finance. As a company that puts people and customer service first, this is music to our ears! Enjoy your vehicle.
Reply from Billing Finance
Samuel, we're happy to see that you had a 5-star experience using Billing Finance. Thanks for sharing.
Entire process was very efficient
Entire process was very efficient. Totally focused on personalised, excellent customer service.
January 9, 2025
Reply from Billing Finance
Hi Naseem, thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Absolutely perfect to deal with and…
Absolutely perfect to deal with and definitely recommend.
Gave me a chance that others wouldn’t much appreciated and will definitely deal with again in the future.
Try people definitely try . Won’t be disappointed 5 ⭐️⭐️⭐️⭐️⭐️
December 27, 2024
Reply from Billing Finance
We are really pleased to hear of your positive experience with Billing Finance. As a company that puts people and customer service first, this is music to our ears! Enjoy your vehicle.
Excellent Services
My experience was great. The team was professional.Thank you for making it possible for me to purchase a car on credit.
December 26, 2024
Reply from Billing Finance
Hi Febbie, we are glad to hear of your experience with us. As a company, Billing Finance puts people at the heart of everything we do. Please do not hesitate to get in touch if we can be of further assistance.
I am thoroughly impressed with the…
I am thoroughly impressed with the exceptional service I received from Billing finance company. When I needed to arrange my car finance, they truly came through for me. Their team was professional, efficient, and understanding, making the entire process smooth and hassle-free.
Their willingness to listen and provide personalized solutions was outstanding. I highly recommend this finance company to anyone seeking reliable and trustworthy financial services. Thank you!
December 30, 2024
Reply from Billing Finance
Hi Andrew, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
I’m very happy with the way the deal…
I’m very happy with the way the deal with me, very polite people, very kind and all was very clear and easy to undestand, I hope me and my whole family will do more bussiness thogheter , my doughter Samira 19 will be you next custumer very soon, and then my son uriel 17 - if I can find bussiness for you , I will do with pleasure, happy new year
December 25, 2024
Reply from Billing Finance
Putting customers at the heart of what we do and making them happy is something we continually strive for at Billing Finance. Thank you for your comments and enjoy your vehicle!
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Excellent service and keeping you…
Excellent service and keeping you updated very reassuring in this day and age. They are diligent courteous and always a phone call away. Well done.
December 20, 2024
Reply from Billing Finance
Hi Eddie, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
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