Tbh I didn’t think I’d be accepted having an average credit score but these guys helped me out. Amazing help with everything applied a they did all the work for me other than selecting the bike. Swift... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What an amazing and professional experience I have had with Edwin especially. He has gone above and beyond to make sure I found the right car that was suitable for me. Nothing was ever too much has... See more
Company replied
My experience buying my first car was absolutely fantastic. The customer service was excellent from start to finish, and the team went above and beyond to make sure I had everything I needed. Their wi... See more
Company replied
Great service with Billing finance. I took out a loan and the process was very quick with a variety of lends, repayment plans and options. Professional staff who were easy to talk to, no hi... See more
Company replied
Company details
Information provided by various external sources
Getting you where you need to be
Coronavirus Update
TALK TO US
We know many of you are worried about how your finances might be affected by coronavirus (COVID-19).
If you've been affected by coronavirus (due to illness or self-isolation) and are worried about what this might mean for you financially, there are things we can do to help. The sooner you are able to get in touch, the more we may be able to do.
If you would like to speak with us regarding your agreement, please call us on 01604 402 204 where an agent will be happy to assist you. Please be aware we are currently operating with a reduced number of staff. Due to this, you may experience longer wait times than usual when calling in to speak with us.
Contact info
Billing House, The Causeway, Great Billing, Northampton, NN3 9EX, Northampton, United Kingdom
- 01604402204
- info@billingfinance.co.uk
- www.billingfinance.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good job…
Thanks to this company I got a good offer without paying a deposit. And I also found a car that I was interested in. Thank you for the help, I recommend
April 23, 2025
Reply from Billing Finance
Hi Khrystyna , thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Reply from Billing Finance
Thank you so much for your feedback Marcin. We are so happy to hear your kind words and we hope you enjoy your new vehicle!
Reply from Billing Finance
We're happy to see that you had a 5-star experience using Billing Finance. Thanks for sharing.
Reply from Billing Finance
Hi Michael, we are glad to hear of your experience with us. As a company, Billing Finance puts people at the heart of everything we do. Please do not hesitate to get in touch if we can be of further assistance.
Awesome
What more can I say... You guys are just amazing. I got the car that ive always wanted with affordable monthly payments and my credit score isn't the best. Thank you so much
April 12, 2025
Unprompted review
Reply from Billing Finance
Hi Alex, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers.
Good service
April 16, 2025
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
They were on the ball
They were on the ball, so easy to deal with and super fast and efficient. Thank you for everything
April 16, 2025
Reply from Billing Finance
We are really pleased to hear of your positive experience with Billing Finance. As a company that puts people and customer service first, this is music to our ears! Enjoy your vehicle.
Please note The car is bothering us at the moment
The car is bothering us at the moment. He showed an engine on the dashboard and I don't know what it means. And the car is under warranty.
April 9, 2025
Reply from Billing Finance
We are sorry to hear that you are experiencing issues with the vehicle. Please reach out to discuss this on 01604 402204 at your earliest convenience so that we can investigate this further.
Good easy process
Good easy process. Customer service team helpful during the whole process. Thanks again
April 16, 2025
Reply from Billing Finance
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Too great the people was very nice and…
Too great the people was very nice and helpful
March 28, 2025
Reply from Billing Finance
It is great to hear that you are so satisfied with the treatment you received from Billing Finance. As a family-run business that puts people first, this really does mean a lot. Thank you and enjoy your vehicle.
Edwin was fantastic did everything for…
Edwin was fantastic did everything for me all the legwork couldn't of asked for more
April 3, 2025
Unprompted review
Reply from Billing Finance
We are so pleased to hear about how your experience with Billing Finance and Edwin was. We’ll pass along the kind words.
All my request was dealt with nicely
All my request was dealt with nicely. Sam did a great job to convince me to get the car.
March 26, 2025
Reply from Billing Finance
Thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Reply from Billing Finance
Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.
Reply from Billing Finance
Thank you so much for your feedback. We are so happy to hear your kind words and we hope you enjoy your new vehicle!
Great experience so far.
Really happy with the service and support throughout this process. Would highly recommend to anyone who is wanting to finance a car. Thank you ever so much.
March 18, 2025
Reply from Billing Finance
Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.
No communication…
This is the first time i have heard from you since I signed my documents online...
March 24, 2025
Reply from Billing Finance
We are sorry that your experience at Billing Finance didn’t quite match your expectations. We would love to know more, so that we can deliver a better experience next time. Please contact us directly at 01604 402204.
Gave me finance but changed my mind on…
Gave me finance but changed my mind on the vehicle. Applied again with a cheaper vehicle and they turned me down. Don't make sense they approved a more expensive vehicle but turned me down on a cheaper vehicle based on my finances. Pick and choose who they like I think.
March 12, 2025
Reply from Billing Finance
Thank you for taking the time to give your feedback. At Billing Finance we pride ourselves on being straightforward to deal with and listening to our customers. Unfortunately sometimes new information comes to light and we take our responsibility for responsible lending very seriously. Thank you
Got a car through billingfinance who…
Got a car through billingfinance who used I used Zuto to get a vehicle from. After 2 months the car needed a new engine, the dealership collected it 3 months later after I had to purchase a new car, the dealership have now had the car 2 months and say it’s fixed, in that time I’ve paid over £1000 and haven’t had the car nor need it anymore.. yet all these cowboys want me to keep paying them even if I sell the car and give them the money from the sale. AVOID
March 21, 2025
Unprompted review
Reply from Billing Finance
We apologise that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that this standard was not met in your interaction with Billing Finance.
They are very approachable
They are very approachable. Finally fair to each person's situation and quick response to the customer.
March 21, 2025
Reply from Billing Finance
It is great to hear that you are so satisfied with the treatment you received from Billing Finance. As a family-run business that puts people first, this really does mean a lot. Thank you and enjoy your vehicle.
Reply from Billing Finance
Hi Michael, we are glad to hear of your experience with us. As a company, Billing Finance puts people at the heart of everything we do. Please do not hesitate to get in touch if we can be of further assistance.
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