Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during openin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A modern, tech-led property agency offering honest advice, local expertise and hands-on support from start to finish. Our team of Property Experts provide Residential Sales, Lettings and Property Management Services. We specialise in residential sales, lettings and property management, helping sellers, landlords, buyers and tenants move with confidence. Our team combines local knowledge, honest advice and a hands-on approach to deliver a straightforward, professional service from start to finish. Alongside our core services, we also offer access to property auctions, financial services, conveyancing, RICS home surveys and removals. Partnered with eXp UK, we are part of a global network of more than 89,000 agents across 24 countries, giving us the reach and marketing strength to provide a modern, client-focused property service.
3 St James Court, Bridgnorth Road, Wollaston, DY8 3QG, Stourbridge, United Kingdom
Very keen to help at all times , always pleasant .l felt that nothing was too much trouble for them. They did all viewings for me and kept me informed at all times. Excellent service
I would like to offer commendations to Kelly.
From the initial viewing of the property, Kelly demonstrated a very professional mannerism and ensured that further viewings were accommodated accordingly.
Throughout the whole process, Kelly kept me well informed of all developments and her support was simply outstanding throughout.
I cannot thank Kelly enough for helping me and I am now in my dream home!!
Best wishes for the future.
We were extremely happy with the level of service provided by Billingham Cooke. We genuinely felt looked after the entire process. Nothing was ever too much trouble. Massive thankyou to Giles who, without him our purchase may not of happened. He always went the extra mile and was reliable, efficient and very professional. We can’t thank you enough, Best estate agents we have dealt with, highly recommended.
Reliable, efficient and friendly service making the sale of our house stress free and swift.
Fantastic customer service.
I sold my house with Billingham Taylor the Dudley branch this year. Kelly and Jamie were brilliant they would give me feedback from every viewing and were very helpful throughout the whole process.
I have recommended them to my friends and family.
Great support from start to end of process.
Excellent customer service. Would definitely recommend using Billingham Cooke
Excellent buying experience!
Jez and Giles were professional and friendly throughout. Nothing was too much trouble. They kept us up to date by email at all times and were great on the phone too...even when I lost my patience! The new home box was an especially nice treat and a lovely way to end a journey. Thank you to the team.
The main agent we dealt with was good, however not overjoyed with some of the others. They are dealing with people's lives, they should remember how stressful it is for people buying houses, dealing with surveyor's reports, stroppy buyers etc. and tailor their manner accordingly. Sniggering about potentially devastating information is not a good look.
From the outset Jamie was very positive about a bungalow that another estate agent had seen little value in. He could see the potential which he shared in a professional, warm and friendly way. I liked his willingness to use more modern methods - videos, social media - and to seek a wider market than we might have expected. He was honest in explaining that we would soon know whether we were asking the right price. He promised his team would be working hard - and they were. I felt absolute trust in them and their ability to sell - partly because they didn't provide a flowery sales pitch for the house. They sold the bungalow in record time (2 months from start to finish) and for a price that suited everyone. I was selling from a distance, but could leave everything to them knowing they would keep me informed of every stage. Can't thank them enough!

Reply from Billingham & Co
Extremely helpful and have a good understanding of areas and prices. Conducted house viewings in a professional and considerate manner. Great communication, keeping us constantly updated with information. Would recommend with out reservation.

Reply from Billingham & Co
From the first point of contact to the completion of our sale, we have had nothing but excellent service from Billingham Taylor. I wouldn’t hesitate to use them again and would recommend to anybody. A big ‘thank you’ to the team but especially Victoria!

Reply from Billingham & Co
Jon and Victoria are so helpful. Full of advice and always willing to help.
Already put another property up for sale with them.

Reply from Billingham & Co
Our sale took a while but that was probably due to the time of year that we put the property on the market. Having said that team were fantastic at trying different strategies to get more interest in the property. We had regular contact to keep us up to date and we had full control over the sale.
Once the offer was accepted the support, guidance and clear will to go the extra mile was amazing. During the final weeks in the run up to completion anything that we considered they could help us with chasing up they did.
Thank you so much for all your hard work.

Reply from Billingham & Co
Very efficient from our first viewing of the property we eventually brought. Victoria was always available if we had any questions and cane back to us very quickly with the answer

Reply from Billingham & Co
Excellent service would definitely recommend them. Will use billingham and Taylor again.

Reply from Billingham & Co
Brilliant service credit to Jamie Evans of the Dudley branch. He was so helpfull

Reply from Billingham & Co
Superb friendly estate agents would definitely use again highly recommended l.

Reply from Billingham & Co
Fantastic service! Matt, Giles and the whole team are very helpful, friendly and patient. They were fast to answer every query and went out of their way to ensure things moved quickly for us, I would be happy to recommend them to anyone.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.