Billingham & Co Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, making the entire process smooth and stress-free. Many people highlight the outstanding communication and personalized one-to-one service, noting that agents go above and beyond to support them through what can be a challenging time. Reviewers frequently mention the efficiency and ease of their overall experience, appreciating the proactive approach and quick action taken by the agents. The service provided is often described as excellent, with consumers feeling well-informed and guided at every step.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individuals for their professionalism,... See more

Service

Users describe positive interactions with service, highlighting its reliability and professionalism.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during openin... See more

Company replied

Rated 5 out of 5 stars

Alice Cowsill has been amazing throughout the ‘house moving process’. We bought our new house and sold our old house with Billingham and Co and would highly recommend them. The communication between... See more

Company replied

Rated 5 out of 5 stars

Alice was great from day 1. The only estate agent who was willing to show projective buyers around at weekends and in the evening. She put the FOR SALE sign up on a Wednesday and we had an accep... See more

Company replied

Rated 5 out of 5 stars

We recently sold our home and purchased our new one through Billingham & Co, and we couldn’t be happier with the service we received. Alice truly went above and beyond from start to finish. Always con... See more

Company replied


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Rental Agency

Written by the company

A modern, tech-led property agency offering honest advice, local expertise and hands-on support from start to finish. Our team of Property Experts provide Residential Sales, Lettings and Property Management Services. We specialise in residential sales, lettings and property management, helping sellers, landlords, buyers and tenants move with confidence. Our team combines local knowledge, honest advice and a hands-on approach to deliver a straightforward, professional service from start to finish. Alongside our core services, we also offer access to property auctions, financial services, conveyancing, RICS home surveys and removals. Partnered with eXp UK, we are part of a global network of more than 89,000 agents across 24 countries, giving us the reach and marketing strength to provide a modern, client-focused property service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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Rated 5 out of 5 stars

Fresh outlook and house sold, that’s Alice!

Our previous estate agents were getting nowhere near a sale, let us down by referring us to other routes to market, wrong choices and wrong decisions made
Had a chat with Alice who was straight on our case after three viewings house sold
If you want progress and service with a smile, Alice is always there willing to help

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic Estate Agent

Our whole moving experience has been brilliant and it’s all be thanks to Alice. Alice took time to really understand what it was we were looking for and was proactive in finding options for us. She was professional, helpful and a great communicator throughout. She really put us at ease throughout the whole process. I would absolutely recommend her to everyone and will be working with her again in future.

April 2, 2026
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Emily Bock

Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during opening times of an estate agency. Emily was honest, professional and kept our sale and purchase moving, making sure it all worked out smoothly to the end. It also really helped having Emily on hand to do viewings of our house while we were at work and our house sold in just 3 weeks! Thank you Emily for your support and your professionalism.

April 17, 2026
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Jez from Billingham and Co

Jez from Billingham and Co, supported both our family house sale and my property. Great relations and handled the sales with professionalism care, supportive, negotiation and guidance . Great communication and secured 2 x great sales. Would strongly recommend the services.

April 17, 2026
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Great Service

I had a really good experience with Billingham Martin Estate Agents. Darren and Jack were both straightforward and easy to deal with throughout. They were friendly, open in their communication, and kept things clear at each stage without overcomplicating anything.

What I appreciated most was their persistence in keeping the sale moving. They stayed on top of things, followed up when needed, and helped keep everything progressing when it could have easily slowed down.

Overall, a reliable and professional service. Highly recommended!

February 17, 2026
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Wanting an estate agent that cares

Wanting an estate agent that cares, is responsive to questions and queries, is proactive and an overall gem when navigating the world of selling a house. Then look no further than Alice I can’t thank her enough for making our move pain free.

April 2, 2026
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Fantastic 5* Service

Just completed on a property sale through Jeremy Rhead at Billingham & Co. Having brought & sold before, I knew what I didn't want from an agent!
On meeting Jez, I knew he was the right person to sell the probate property and he didn't disappoint.
The house was marketed quickly and effectively. The speed in which the property went live was truly outstanding.
He carried out the viewing, maintained excellent communication throughout the process, this made finding the right buyer stress free.
When any issues arose, Jez's years of experience, vast knowledge and
' can do approach' ensured that a potential problem didn't become an issue.
Jez kept constant communications with all solicitors and buyers throughout the entire process, so that everything moved along smoothly and timely.
Being that Jez is self employed meant I received an ' out of hours' service.

I highly recommend to anyone looking for a honest and reliable estate agent to give them a call.

March 5, 2026
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice was absolutely amazing from day…

Alice was absolutely amazing from day one, she couldn't have been more helpful and made multiple home visits to my dad who is disabled. Even when she unfortunately was given horrible abuse from the other party in our sale she was calm and professional. I definitely recommend Alice and Billinghams.

March 2, 2026
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Emily was amazing!

Emily was very helpful, friendly, understanding and communicated well throughout the whole buying and selling process. She was very knowledgeable and was quick to reply to any questions or queries we had. She was very helpful on completion day!

February 27, 2026
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Fantastic 5 star service !!

Alice is amazing!!!! Can fault her in anyway at all. She was fantastic. Great communication, responsive, accessible and very flexible. Very friendly and professional. Guiding and supporting us through the whole process, not just the sale!!! We would and will highly recommend Alice. Thank you so much!!!

February 28, 2026
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Just completed on a property sale…

Just completed on a property sale through Billinghams. The whole experience was really good for something that we were dreading. Matt did the initial set up work etc and then Natalie ran the sale through brilliantly. At any time during the sale they were both available for any queries or concerns.
Thank you Billinghams for all your hard work.

February 25, 2026
Unprompted review
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Reply from Billingham & Co

Dear Clive, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice has been amazing from day one of…

Alice has been amazing from day one of us putting our house on the market. So thrilled with the one to one service. She has been there every step of the way, truly supportive and professional, making what can be a very stressful experience so much easier. We cannot recommend her highly enough.
Lindsey and Mark Upton

December 29, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

A great service from Jez Rhead at…

A great service from Jez Rhead at Billingham & Co. Great energy, diligent and hard working, I unreservedly recommend Jez and Billingham to anyone in the Kinver/Stourbridge area.

December 12, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

We had a really positive experience

We had a really positive experience. Emily was professional, responsive and helpful at each stage and kept us informed through each step of the process.

November 28, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Thank You

We recently completed the sale of our property.
From the point of the property going up for sale to the point of completion, the service from Phil Swingler at Billingham & Co as been second to none.
Phil went above and beyond his role as an estate agent.

November 6, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Superb Work by Alice

Alice Cowsill was fantastic throughout the transaction. She was proactive, kept communication flowing, and really pushed things forward to get the sale over the line despite the numerous delays. Her efforts made a big difference, and it was a pleasure working with her.

December 5, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Absolutley outstanding

Absolutley outstanding

November 28, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

We recently sold our home and purchased…

We recently sold our home and purchased our new one through Billingham & Co, and we couldn’t be happier with the service we received. Alice truly went above and beyond from start to finish. Always contactable and consistently available whenever we had questions or concerns, she kept us updated at every stage and made the whole process feel smooth and supported. Alice’s professionalism, dedication, and genuine care made a huge difference during what can often be a stressful time. We can’t recommend them highly enough!

October 28, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Good professional service

Emily was very professional and attentive, kept in touch and was easily contactable; good communication.

November 14, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Fantastic service off Jeremy

Fantastic service off Jeremy from Billingham & Co. Even through they were not our selling agent. I feel we got a better service from them than we did our own. Jeremy’s communication throughout the process what outstanding. He was always on hand to guide and support in matters we needed addressing. 5* service. If we ever move again I will 100% be selling with Jeremy and Billingham and Co.

October 23, 2025
Unprompted review
Billingham & Co logo

Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

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