Billingham & Co Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, making the entire process smooth and stress-free. Many people highlight the outstanding communication and personalized one-to-one service, noting that agents go above and beyond to support them through what can be a challenging time. Reviewers frequently mention the efficiency and ease of their overall experience, appreciating the proactive approach and quick action taken by the agents. The service provided is often described as excellent, with consumers feeling well-informed and guided at every step.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individuals for their professionalism,... See more

Service

Users describe positive interactions with service, highlighting its reliability and professionalism.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during openin... See more

Company replied

Rated 5 out of 5 stars

Alice Cowsill has been amazing throughout the ‘house moving process’. We bought our new house and sold our old house with Billingham and Co and would highly recommend them. The communication between... See more

Company replied

Rated 5 out of 5 stars

Alice was great from day 1. The only estate agent who was willing to show projective buyers around at weekends and in the evening. She put the FOR SALE sign up on a Wednesday and we had an accep... See more

Company replied

Rated 5 out of 5 stars

We recently sold our home and purchased our new one through Billingham & Co, and we couldn’t be happier with the service we received. Alice truly went above and beyond from start to finish. Always con... See more

Company replied


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Rental Agency

Written by the company

A modern, tech-led property agency offering honest advice, local expertise and hands-on support from start to finish. Our team of Property Experts provide Residential Sales, Lettings and Property Management Services. We specialise in residential sales, lettings and property management, helping sellers, landlords, buyers and tenants move with confidence. Our team combines local knowledge, honest advice and a hands-on approach to deliver a straightforward, professional service from start to finish. Alongside our core services, we also offer access to property auctions, financial services, conveyancing, RICS home surveys and removals. Partnered with eXp UK, we are part of a global network of more than 89,000 agents across 24 countries, giving us the reach and marketing strength to provide a modern, client-focused property service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

5-star
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Rated 5 out of 5 stars

Communication

Alice Cowsill has been amazing throughout the ‘house moving process’. We bought our new house and sold our old house with Billingham and Co and would highly recommend them.
The communication between myself and Alice has been outstanding. All queries and worries have been sorted quickly. In particular the updates on where we were in the process have really helped reassure us that things were happening.

July 4, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

House sale with Billingham & Co

I recently sold my house with Jez from Billingham & Co. Jez was very professional and I appreciated that he was always on hand to conduct any viewings. He kept in regular communication throughout the process and was always available if I had queries. A job well done and would recommend.

June 27, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

I had a very good experience dealing…

I had a very good experience dealing with them and I thank EMILY from the bottom of my heart who assisted me in everything very well and in every detail.

June 10, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

I sold my house recently through …

I sold my house recently through Billinghams and had Emily Bock as my estate agent
Emily was brilliant from beginning to end she was there every step of the way I would 100% recommend her and would definitely use Emily next time

June 20, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Worked with Alice who has been…

Worked with Alice who has been brilliant throughout. Helped us secure the property we were looking for and also sell our house within three days!

June 3, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Excellent service

Phill was professional and an exceptional estate agent best I have ever dealt with and I have moved several times over the years . Was a pleasure doing business with

May 16, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Phil sold my dad’s house after the 2nd…

Phil sold my dad’s house after the 2nd viewing. Team were professional and the sale was completed in 3 months from being advertised. Would recommend, we were previously with another local agent and received no offers.

May 2, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Highly recommend Alice

highly recommend Alice. Her customer service is second to none, hence l have always used her services over the past 15 years with buying and selling our family homes.

Her knowledge and experience is consistently outstanding, exceeding our expectations every time. I was completely impressed with their professionalism and support during the highs and lows!

A huge Thank You for always being on hand to offer help. Your service is nothing short of incredible, and we wish you the very best!

April 2, 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Professional, proactive and hardworking estate agent

Jez was an absolute professional, we had a particularly stressful sale and he was absolutely in our corner. Jez chased people for answers and always came back to us regardless of the answer.

Jez put us first as his vendors, nothing was ever too much trouble and the personal and professional job he did helped ease a situation that could have easily made us pull put of the sale.

We are very grateful to jez and everything he has done for us and would 100% recommend him to anybody trying to sell their property.

March 31, 2025
Unprompted review
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Reply from Billingham & Co

Dear Chelsea, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

excellent service helped us greatly…

excellent service helped us greatly throughout the whole process and got us a buyer for our property within 1 week

March 20, 2025
Unprompted review
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Reply from Billingham & Co

Dear Mick, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

I've used Billingham and Co now for the…

I've used Billingham and Co now for the past 15years & every time they've come up trumps
Natalie did a great job as always.
I think that speaks for itself

March 10, 2025
Unprompted review
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Reply from Billingham & Co

Dear John, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Fabulous!

Me and my partner had a fabulous experience buying our property with Jez at Billingham & Co! Amazing service and prompt responses!

February 28, 2025
Unprompted review
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Reply from Billingham & Co

Dear Chloe, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Fantastic Company! Friendly & Professional

Our estate agent Phil was extremely helpful throughout our process. Natalie and Phil were both professional and always kept us updated.

We encountered some issues unrelated to Billinghams and they made sure we were kept informed the whole time.

February 14, 2025
Unprompted review
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Reply from Billingham & Co

Dear Gareth, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Amazing Alice

Alice has been amazing during the whole process of buying our new home. From the initial viewing to completion Alice has always been on hand to answer questions and help us through the process.

We cannot thank her enough for the support she has shown us during this stressful time! We recommend Alice to anyone looking to move house, 11/10 service!

February 19, 2025
Unprompted review
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Reply from Billingham & Co

Dear Claudia, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice was extremely helpful and…

Alice was extremely helpful and communicative throughout the whole process making a potentially stressful time seamless.

February 19, 2025
Unprompted review
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Reply from Billingham & Co

Dear Rebecca, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Excellent service selling our home

Excellent service from Natalie and Matthew with the sale of our home. Great communication and guidance throughout. Would highly recommend Billingham

February 3, 2025
Unprompted review
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Reply from Billingham & Co

Dear Nrol, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

We would definitely recommend…

We would definitely recommend Bellingham & Co.Natalie has been fantastic all the way through out the process of selling our property. She has kept us up to date on every step of the way and always there to answer any questions.

January 24, 2025
Unprompted review
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Reply from Billingham & Co

Dear Jonathan, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Great service and result!

After a number of other agents failed to sell our house we reached out to Jez Rhead to see if he could help. Well 4 months on we have sold and moved out. Jez took all the viewings and accompanied them, everything was taken care of for us. Great professional service, always avaliable to ask any questions and advice whatever time or day throughout the sale process. We would certainly recommend Jez if you are looking to sell your house.

January 10, 2025
Unprompted review
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Reply from Billingham & Co

Dear Ian, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Natalie has been an absolute star from…

Natalie has been an absolute star from start to (almost) finish
It's taken a while and various other agents to sell our family home.
But Natalie was determined she'd find the right buyer. .and she did just that!
Natalie has been professional and polite throughout the process and kept us informed at every stage .
I wouldn't hesitate to recommend Billingham & Co ,in fact I already have to a work colleague. First class company & first class service, Thank you so so much.

January 16, 2025
Unprompted review
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Reply from Billingham & Co

Dear Joanne, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Absolutely fantastic

Billingham & Co were fantastic and in particular Jez Rhead made the whole process straight forward from start to finish. Jez made sure to follow up throughout the process and kept us in the loop with progress on the chain which was incredibly helpful. Would definitely recommend to anyone looking to move house.

January 6, 2025
Unprompted review
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Reply from Billingham & Co

Dear Paul, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

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