Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during openin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A modern, tech-led property agency offering honest advice, local expertise and hands-on support from start to finish. Our team of Property Experts provide Residential Sales, Lettings and Property Management Services. We specialise in residential sales, lettings and property management, helping sellers, landlords, buyers and tenants move with confidence. Our team combines local knowledge, honest advice and a hands-on approach to deliver a straightforward, professional service from start to finish. Alongside our core services, we also offer access to property auctions, financial services, conveyancing, RICS home surveys and removals. Partnered with eXp UK, we are part of a global network of more than 89,000 agents across 24 countries, giving us the reach and marketing strength to provide a modern, client-focused property service.
3 St James Court, Bridgnorth Road, Wollaston, DY8 3QG, Stourbridge, United Kingdom
Really excellent service from the company, especially Natalie and jez rhead from the dudley branch .Thanks to both of you for the great service and support that given to us .Iam new here ,from my experience i received very good service and support from them .i have no words to express .They both were professional and honest in every way from start to finish and any time i can contact them .i really get best servicefrom the company..i can highly recommend them . Me and my family really thankful to both of you and whole team.
Throughout my time using Billingham & Cooke, Matt Billingham and more recently Jeremy Rhead have offered their continual honest advice and support using their vast property experience in my dealings with them. They were both extremely helpful to push through negotiations as easily as they could be and quickly.
I have no doubts about using them again in the future.
Thanks again.
From the moment we contacted Billingham's they could not have been more helpful or accommodating. Their Sales Manager came to meet with us & sent us a precise cost with hours. He offered useful advice and a host of viewings were arranged within days. The house was successfully sold. We're really happy with the professional services and smooth communication with Billingham's throughout whole process. Thanks Phil and Team.

Reply from Billingham & Co
I am trying to find the contact details for a manager of billingham and co..
I have tried emailing the stourbridge branch but received no reply.
Fantastic customer service from all members of staff at Billingham and Co, Natalie was very helpful and very professional. Would definitely recommend. Made our move stress free and enjoyable.
Jez and the team have been huge help. Can't thank them all enough!
Our renting experience with Billingham was very good. The team, mainly Natalie, were helpful and answered all our queries during the process. We have no hesitation in recommending them.

Reply from Billingham & Co
Purchased a 3 BEDROOM town house for my sister Gita in Dudley, DY1. Natalie was looking after the case and she is by far the BEST real estate agent we have come across. She was fantastic, very professional on what she does and always one step ahead of the game. She chased up everyone involved in the purchase regularly specially the solicitor and made sure that the transaction was smooth and complete on time. At times getting hold of the solicitor was very difficult but Natalie did an amazing job, she was always on the board and communicating effectively with solicitors making sure things are moving smoothly and fast. Overall super happy with Natalie's service and how dedicated & motivated she was to get the job done. She worked very passionately and at times we thought she was the Director of the company. Thank you and all the best to all team in Billingham & Co in Dudley.
Rajo, Gita & Dal

Reply from Billingham & Co
Natalie and her team were excellent. My wife and I are first time buyers and Natalie and her team talked us through the various phases of buying a property even though they were working for the vendors - there actions however meant that the sale went through as smoothly as possible.
I will happily recommend Billinghams as an Estate Agent to anyone I know or who asks me.
WELL DONE EVERYONE!
And thank you all once again.

Reply from Billingham & Co
Excellent communication throughout - very friendly staff and always accessible. Kelly and Natalie have been brilliant. Highly recommended and would deal with this company again without hesitation

Reply from Billingham & Co
Very good service can not fault in anyway very helpful with the process of buying my new property

Reply from Billingham & Co
Really helpful through the whole process, was always on hand if I needed advice or guidance into securing the property I chose. Natalie especially was very helpful through out the whole process, and couldn’t be happier!

Reply from Billingham & Co
When the property was put on the market, Billingham was excellent but, as the process went on, we felt that the support decreased.

Reply from Billingham & Co
Caroline as been excellent, always informative and contactable. I would definitely recommend Billinghams to anyone looking for a reliable estate agent.

Reply from Billingham & Co
Many thanks to Billinghams for the help I received from Kelly and Phil who were extremely helpful from star to finish.Nothing was too much trouble and I would highly recommend this company for any property dealings that you are considering in the future

Reply from Billingham & Co
We had massive issues in our chain, which took over 10 months to complete.
Unfortunately we ended up in the perfect storm of Govt stamp duty reductions (so all parts of the supply chain were over over capacity), Covid working from home syndrome and incompetent solicitors.
Natalie from Billingham's however was the shinning light in the whole process. She kept us informed, chased constantly down the chain to try and get answers from very un co-operative solicitors, and even after our 4th failed completion date, continued to chase and push for us. Natalie was even calling in on her days off to try and keep the chain moving as there was a real risk of it falling through.
Natalie on her own deserves the 5* rating.

Reply from Billingham & Co
We have had a brilliant experience renting with Billingham&Co. The lady I dealt with, Natalie, was great. She helped with all our enquires, was very pleasant and polite and got us our dream home. It was a very easy process and she was very patient when I kept calling for updates. Thank you for our family home.

Reply from Billingham & Co
Billingham and Co. have acted as agents on a property I was purchasing and have been extremely helpful and professional throughout. Kelly was particularly helpful in getting a sale agreed by us and her seller and kept us updated throughout the process.
I would happily recommend Billingham and Co. to any prospective sellers/buyers as they are clearly an agency that really care about their clients and are a breath of fresh air compared to other agencies I have dealt with in the past.

Reply from Billingham & Co
Natalie was especially helpful to me throughout the process. I couldn't of managed without her support and efficient nature. Thank you!!

Reply from Billingham & Co
This is not the first experience of working with agencies . Natalie from Building &Co is a very nice responsive agent. She solved all the issues quickly. She answered the case clearly . I am very pleased with the work of the agency . I had a problem with understanding because of my poor knowledge of the language. But Natalie very politely explained the same thing several times . Thank you for your patience, understanding and your work.

Reply from Billingham & Co
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.