Whitegates Barnsley Reviews 

239
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently used Whitegates to market my property and this was the second time for myself. The process ran very smoothly throughout and I also received regular updates / communication from the team. Al... See more

Company replied

Rated 5 out of 5 stars

Well they say buying a house is one of the most stressful things you will ever do and they are not wrong BUT with the fantastic help of both Luke and Will we managed to purchase our forever home. Th... See more

Company replied

Rated 5 out of 5 stars

The service I received from Whitegates, when selling my rental property, was exemplary. I was on a tight schedule to sell, but Whitegates rose to the challenge and worked tirelessly to ensure comple... See more

Company replied

Rated 5 out of 5 stars

If your looking for good old fashioned customer service, look no further than Whitegates. The team are all incredibly friendly, approachable & will go above & beyond for you. We have used Whitegates... See more

Company details

  1. Real Estate Agents

Written by the company

We've been selling and letting property in Barnsley and its surrounding villages since 1978. What gives us our longevity? We're approachable, experienced, professional and friendly, and we're always on the lookout for customers like you. Our team of property experts will see that all your property needs are met. Contact Whitegates Barnsley today and we'll get you moving!


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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4.9

All reviews

(239)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently used Whitegates to market my…

I recently used Whitegates to market my property and this was the second time for myself. The process ran very smoothly throughout and I also received regular updates / communication from the team. All staff I worked with were professional, knowledgeable, friendly and very supportive. A very big thank you to Steve, Will and Luke . I would highly recommend Using Whitegates to anyone and would certainly use them in the future. Many thanks.

August 10, 2026
Unprompted review
Whitegates Barnsley logo

Reply from Whitegates Barnsley

Thank you so much for your wonderful review and for choosing Whitegates for the second time. We’re delighted to hear that everything went smoothly and that you felt well supported and kept informed throughout the process. It’s fantastic to hear your kind words about Steve, Will and Luke — we’ll be sure to pass your feedback on to them. We really appreciate your recommendation and your continued trust in Whitegates. We look forward to helping you again in the future!

Best wishes,
From all the sales team.

Rated 5 out of 5 stars

Bungalow Buying !!!

Well they say buying a house is one of the most stressful things you will ever do and they are not wrong BUT with the fantastic help of both Luke and Will we managed to purchase our forever home. They were both , supportive, enthusiastic and reassuring and got the job done. We honestly cannot thank them enough.
Thank you guys 😊

July 24, 2026
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much for your wonderful review! We’re delighted to hear that Luke and Will were able to make what can be such a stressful process a little easier for you.

Helping someone find and purchase their forever home is exactly why we love what we do, so it’s fantastic to know that their support, enthusiasm and reassurance made a real difference throughout your journey. We’ll be sure to pass on your lovely comments to Luke and Will. Congratulations again on your new home, and we wish you many happy years there! 🏡

Best wishes,
From all the sales team.

Rated 5 out of 5 stars

The service I received from Whitegates

The service I received from Whitegates, when selling my rental property, was exemplary. I was on a tight schedule to sell, but Whitegates rose to the challenge and worked tirelessly to ensure completion was within my timescale. They responded within minutes to my many emails and kept me informed of every development, even out of regular working hours. I highly recommend the team and cannot thank them enough for the service they provided.

July 31, 2026
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much for your fantastic review. We’re delighted to hear that you were so pleased with the service you received when selling your rental property.

We understand that having a tight timescale can add extra pressure to the process, so it’s wonderful to know that our team were able to rise to the challenge, keep everything moving and achieve completion within your required timeframe. We’re particularly pleased that our communication and availability helped give you confidence throughout. Thank you again for your kind words and for recommending Whitegates. We really appreciate your trust in us and wish you all the very best for the future.
Best wishes,
From all the sales team.

Rated 5 out of 5 stars

I would recommend Whitegates

The whole team at Whitegates have been helpful, they have supported us with rental properties and now finally selling the properties on. I would recommend them highly.

June 27, 2026
Unprompted review
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Reply from Whitegates Barnsley

Hi Debbie, thank you for your glowing review for both the sales and lettings teams. It has been a pleasure assisting you. From all at Whitegates.

Rated 5 out of 5 stars

Sale was good and have kept me well…

Sale was good and have kept me well informed over the house very polite and good manners.

June 26, 2026
Unprompted review
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Reply from Whitegates Barnsley

Hi Stephen, thank you for your 5 star review, it means alot. Thank you for your business and we wish you all the best for the future.

Rated 5 out of 5 stars

Both Will and Luke were always cheerful…

Both Will and Luke were always cheerful and yet professional answering any questions I had promptly and accurately.
They are a credit to their team.
A Big 'thank you' to you both.
Michael D.

May 22, 2026
Unprompted review
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Reply from Whitegates Barnsley

Hi Michael, thank you for your 5 star review, it means alot. We wish you all the best in your new home. Will and Luke

Rated 5 out of 5 stars

Honestly from start to finish the…

Honestly from start to finish the experience was great, helped us at every step, quick to reply to our emails, always kept us updated, 100% recommendation from us ⭐️⭐️⭐️⭐️⭐️

May 22, 2026
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much for your 5 star review, it really is appreciated! From all of the sales team.

Rated 5 out of 5 stars

We had an offer on our house within a…

We had an offer on our house within a week. Will made me feel at ease immediately, answered all my questions and offered support when needed. We were kept up to date with the sale and purchase through-out the whole process. I would definitely recommend Will and Whitegates.

April 17, 2026
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much for your 5 star review, it really is appreciated! We hope you settle into your new home and wish you all the best! From all of the sales team.

Rated 5 out of 5 stars

Nick and Steve

Will and Steve, set up the sale, sorted viewings easily and had an offer for the house within 3 weeks.
During the sales process,we were kept informed with regular updates ,right through to completion.
I have a couple of other properties to sell and will be using Whitegates again

March 27, 2026
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much for your 5 star review, it really is appreciated! We look forward to hearing from you soon! From all of the sales team.

Rated 5 out of 5 stars

thank you thank you thank you thank you thank you

Will at Whitegates was one of the most helpful people in our house buying process, he kept us in the loop with everything that was happening, even when our solicitors went dark on us.

Genuinely so thankful for him during this process - he kept us sane!

March 20, 2026
Unprompted review
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Reply from Whitegates Barnsley

Thank you for your wonderful feedback! We’re delighted to hear that you had a smooth experience with Will. Our goal is to provide excellent service and keep our clients informed throughout the process. If you need anything in the future, please don’t hesitate to reach out! Best wishes, from all of the sales team.

Rated 5 out of 5 stars

Selling our Property

We were very happy with Whitegates Service, from start to finish. In particular, Will at their Barnsley Branch was very helpful, & kept us updated all along the chain process.

February 20, 2026
Unprompted review
Whitegates Barnsley logo

Reply from Whitegates Barnsley

Thank you for your wonderful feedback! We’re delighted to hear that you had a smooth experience with our team at Whitegates. Our goal is to provide excellent service and keep our clients informed throughout the process. If you need anything in the future, please don’t hesitate to reach out! Best wishes, from all of the sales team.

Rated 5 out of 5 stars

Honest and trustworthy

Honest and trustworthy, from start to finish have made right calls, great communication

February 13, 2026
Unprompted review
Whitegates Barnsley logo

Reply from Whitegates Barnsley

Thank you for your wonderful feedback! We’re delighted to hear that you had a smooth experience with our team at Whitegates. Our goal is to provide excellent service and keep our clients informed throughout the process! Best wishes, from all of the sales team.

Rated 5 out of 5 stars

Amazing service

Whitegates were great! They took care of all the viewings and we had an offer within a few days. They kept us updated all the way. Everything was handled really smoothly with no stress. Lovely friendly staff. I would definitely recommend them.

January 23, 2026
Unprompted review
Whitegates Barnsley logo

Reply from Whitegates Barnsley

Thank you for your wonderful feedback! We’re delighted to hear that you had a smooth experience with our team at Whitegates. Our goal is to provide excellent service and keep our clients informed throughout the process. Your recommendation means a lot to us. If you need anything in the future, please don’t hesitate to reach out! Best wishes, form all of the sales team.

Rated 5 out of 5 stars

House Sale

Amazing service from start to finish- Six weeks. Thankyou

December 17, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much for your glowing review! We’re thrilled to hear that you had an amazing experience with our team. Your satisfaction is our top priority, and it was a pleasure assisting you over those six weeks. If you need anything in the future, please don't hesitate to reach out. From all of the Sales Team.

Rated 5 out of 5 stars

Great service by the team at Whitegates…

Great service by the team at Whitegates Barnsley for purchasing a house recently. Good communication throughout from the guys there.

December 9, 2025
Unprompted review
Whitegates Barnsley logo

Reply from Whitegates Barnsley

Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our team at Whitegates Barnsley. We pride ourselves on clear communication and are delighted that it made a positive impact during your home purchase. If you need any further assistance, please don’t hesitate to reach out. From all of the Sales Team.

Rated 5 out of 5 stars

FIRST CLASS SERVICE!

Whitegates were very professional, friendly and available at all times whatever the query. I would use their services again without hesitation.

November 28, 2025
Unprompted review
Whitegates Barnsley logo

Reply from Whitegates Barnsley

Dear Lucia, Thank you for your wonderful feedback! We’re thrilled to hear that you found our team at Whitegates professional and approachable. Providing exceptional service and being available for our clients is our priority, and your kind words motivate us to continue our efforts. We look forward to assisting you again in the future! Best regards, Whitegates

Rated 5 out of 5 stars

Selling house

Just completed on house sale with whitegates in Barnsley. Excellent professional service from valuation to completion from all the staff at whitegates.cheers paul would definitely recommend to use if selling there house.

November 7, 2025
Unprompted review
Whitegates Barnsley logo

Reply from Whitegates Barnsley

Dear Paul, Thank you for your fantastic review! We're thrilled to hear you had an excellent experience with our team at Whitegates Barnsley. Your recommendation means a lot to us, and we’re glad we could assist you from valuation to completion. If you need any further assistance in the future, don’t hesitate to reach out. From all of the Sales Team.

Rated 5 out of 5 stars

Just recently sold mum and dad’s house…

Just recently sold mum and dad’s house through Whitegates and they were fantastic our family would like to thank Will and Sarah and all the staff for their help and support

October 9, 2025
Unprompted review
Whitegates Barnsley logo

Reply from Whitegates Barnsley

Thank you ever so much for your glowing review and five-star rating. We are thrilled to hear about your satisfaction with our service. We look forward to assisting you with any future property needs. Kind Regards, all of the sales team.

Rated 5 out of 5 stars

From start to finish excellent…

From start to finish excellent service.
Steve came out to value our house and we felt comfortable with him, we sat n chatted and we felt he was the right person to sell our home.

So after putting it up for sale, Will was absolutely fantastic. Keeping in touch weekly, and when we had our buyer Will went through every step with us.

He kept intouch throughout, we had a brilliant service from beginning to end.

Even on actual sale day, we had a couple of questions which Will answered straight away.

Thanks again for such excellent service and enjoy your chocolates

October 1, 2025
Unprompted review
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Reply from Whitegates Barnsley

Dear Karen, Thank you ever so much for your glowing review and five-star rating. We are thrilled to hear about your satisfaction with our service. Our team is committed to delivering exceptional experiences, and your feedback is immensely appreciated. We look forward to assisting you with any future property needs and thank you for the chocolates. Kind Regards, all of the sales team.

Rated 5 out of 5 stars

An excellent service

An excellent service, all ‘round!
Will, in particular offered us ‘up to the moment’ information, professional and kind. We would definitely recommend Whitegates to anyone selling their property. Well done

September 9, 2025
Unprompted review
Whitegates Barnsley logo

Reply from Whitegates Barnsley

Dear Brenda, Thank you for your glowing review! We are thrilled to hear about your positive experience with our service. Our team is committed to providing exceptional support and it's wonderful to know we hit the mark for you. Looking forward to assisting you again in the future. Warm regards, The Sales Team

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