Billingham & Co Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, making the entire process smooth and stress-free. Many people highlight the outstanding communication and personalized one-to-one service, noting that agents go above and beyond to support them through what can be a challenging time. Reviewers frequently mention the efficiency and ease of their overall experience, appreciating the proactive approach and quick action taken by the agents. The service provided is often described as excellent, with consumers feeling well-informed and guided at every step.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individuals for their professionalism,... See more

Service

Users describe positive interactions with service, highlighting its reliability and professionalism.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during openin... See more

Company replied

Rated 5 out of 5 stars

Alice Cowsill has been amazing throughout the ‘house moving process’. We bought our new house and sold our old house with Billingham and Co and would highly recommend them. The communication between... See more

Company replied

Rated 5 out of 5 stars

Alice was great from day 1. The only estate agent who was willing to show projective buyers around at weekends and in the evening. She put the FOR SALE sign up on a Wednesday and we had an accep... See more

Company replied

Rated 5 out of 5 stars

We recently sold our home and purchased our new one through Billingham & Co, and we couldn’t be happier with the service we received. Alice truly went above and beyond from start to finish. Always con... See more

Company replied


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Rental Agency

Written by the company

A modern, tech-led property agency offering honest advice, local expertise and hands-on support from start to finish. Our team of Property Experts provide Residential Sales, Lettings and Property Management Services. We specialise in residential sales, lettings and property management, helping sellers, landlords, buyers and tenants move with confidence. Our team combines local knowledge, honest advice and a hands-on approach to deliver a straightforward, professional service from start to finish. Alongside our core services, we also offer access to property auctions, financial services, conveyancing, RICS home surveys and removals. Partnered with eXp UK, we are part of a global network of more than 89,000 agents across 24 countries, giving us the reach and marketing strength to provide a modern, client-focused property service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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Rated 5 out of 5 stars

Natalie was very helpful from start to…

Natalie was very helpful from start to finish and billingham in general are great, they also have people who will set up all your bills for you! Which helped me a lot as I work a lot and also have university I struggle to find the time and they took care of it all.

December 1, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Helpful, conscientious, efficient and friendly. @Jez Rhead

November 12, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez and the Stourbridge Team.

Rated 5 out of 5 stars

Billingham & Co Dudley

Had Kelly from Billingham & Co Dudley office, she and her team was absolutely brilliant from 1st phone call to book a valuation till the last to handover the keys to the new owners. Can't say thank you enough for achieving more than what we expected on the sale.

November 9, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Kelly and the Dudley Team.

Rated 5 out of 5 stars

Excellent service and always happy to…

Excellent service and always happy to help. Caroline Kendall in particular was superb and always happy to help and go the ‘extra mile’.

November 2, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Caroline and the Stourbridge Team.

Rated 5 out of 5 stars

Excellent company

Have just recently rented a property through this company. Natalie was dealing with our application, made it very simple and stress free from applying for the property to picking up the keys!
Was very attentive and answered any questions we had. Especially as this was our first time private renting!

Highly recommend :)

October 22, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

Rated 5 out of 5 stars

I have just brought my first house

I have just brought my first house through this estate agent. I had Jez as my estate agent. The whole process was easy, with no complications and I had the keys within 12 weeks. Jez was friendly and approachable, with an excellent knowledge of the area that I was moving to. I would recommend this estate agent to anyone.

October 10, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

Excellent service

Excellent service, especially from Natalie and Kelly. Thanks to both of you for being so understanding and helpful and just generally friendly. Thanks to Phil as well from the beginning of putting our house on the market, a genuine person non pushy and just likes a general chit chat on a normal level.

Thanks again Billinghams

Mr K Harper

October 7, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie, Kelly and the Dudley Team.

Rated 5 out of 5 stars

Great communication

Jez Rhead was easy to work with, helpful and had great communication with us. His photographs of the property were excellent.

October 7, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

We purchased a home recently for sale…

We purchased a home recently for sale with Billingham & Co. The house was presented well, great advert on rightmove and honestly reviewed. Natalie at their Dudley branch was a delight to work with towards purchasing this property. She was professional and honest in every way from start to finish. I can highly recommend using these to purchase from or even to sell with in the future.. Thank you for the house warming gift Natalie.. From Mick & Vivien (Codsall)

September 23, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

Rated 5 out of 5 stars

Excellent service, super friendly team

I recently bought my first home through Billingham & Co. and the service was superb.

Kelly was fantastic co-ordinating between buyer and seller and I knew where everything was upto before I even realised I needed to know. When/if it comes to selling the property on, or if someone I know is looking for an estate agent I would have no problem recommending Billingham & Co as a fantastic choice they could make.

September 23, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Kelly and the Dudley Team.

Rated 5 out of 5 stars

We recently completed our first home…

We recently completed our first home purchase using Billingham &Co.
The service they provided from start to finish was fantastic!
We were previously using another estate agent for another property that did not go ahead and the difference was night and day.
The team at Billingham & Co were professional, friendly and always kept us in the loop at every step of the journey.
Jez looked after our process and was always on the ball, responding in a really timely manor. Even when he was on annual leave for our completion there was a seamless handover that meant someone always kept us informed and reassured every step of the way.
I couldn't rate these guys any higher, they were fabulous.
Plus the card and moving in box was a beautiful touch! Thank you all.

September 4, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

Professional, charismatic and proactive.

From a buyer's perspective, we could not be happier with the service we received from Billingham & Co., In particular Jez, who oversaw our purchase.

He (and by extension the company) is very knowledgeable and charismatic and very proactive throughout the whole process.

As estate agents go, me and my partner cannot recommend them enough. If you are looking for a professional, responsive service, you will find it here.

September 4, 2021
Unprompted review
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Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

House Purchase - Jez

Jez was incredibly helpful with our purchase earlier last month despite the hold ups from solicitors. He was patient with us and kept us up to date with changes and movements in progress. We really appreciate all of Jez’s help and will be sure to use him in future if we come to sell our house.

September 3, 2021
Unprompted review
Billingham & Co logo

Reply from Billingham & Co

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Rated 5 out of 5 stars

Great service

We recently had a great experience purchasing a property from Billingham & Co. Kelly was attentive throughout the process and even our solicitors commended her on her approach and professionalism. We would not hesitate to purchase from them again and highly recommend them.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Billingham &…

I would highly recommend Billingham & Co! Jez was extremely professional and helpful especially through lockdown and dealing with unforeseen circumstances I experienced.. he was excellent, nothing was too much trouble and he guided me through the process step by step

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly

Kelly was so helpful and responsive throughout the whole process. From our first viewing to completion the whole team was friendly and helpful and made our experience so much better despite the pandemic.

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

Would highly recommend this company

Would highly recommend this company. Excellent service from start to finish by Natalie, we couldn't be happier with our new home! From the moment we made an enquiry Natalie was consistent with her communication - very professional, polite & helpful every step of the way. Thank you once again!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Buying our first home

Me and my husband have just brought our first home, obviously we didn't have much knowledge going into it and found it abit overwhelming, when we were introduced to Billingham and Co I can honestly say they made us feel at ease, when we viewed the property 'Natalie fellows' was amazing and she explained everything to us and she even referred us to the financial advisor we used who was also very helpful to us 'curtis' I am very grateful how quick it all went through and we were always contacted regularly to check everything was going OK and we got the keys yesterday and we are so happy and would definitely recommend Billingham and Co!. Thank you 'Natalie fellows' for all your help.

May 15, 2021
Unprompted review
Rated 5 out of 5 stars

I have just completed on a purchase of…

I have just completed on a purchase of a property through Billingham Estate agents
I was well impressed with the way Kelly handled the process , kept me fully informed of what was happening throughout the purchase .

Something which I haven’t experienced before through other agents .

Will definitely recommend your company
Taj khan

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Despite the lockdown restrictions Billinghams and Jez were excellent throughout taking care to keep me and the buyer informed at all stages. The all in fee was very competitive and absolutely no hidden extras. Viewings were conducted by Jez taking the stress out of selling my mothers house so soon after her death. I did not have to chase them about anything. The board was put up quickly and taken down the morning of completion. I am delighted with the 5 star service and would highly recommend this company.

March 25, 2021
Unprompted review

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