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Rated 1 out of 5 stars

Had nothing but problems with this company. They deactivate the stop loss feature eating up your funds. Even when presented with video evidence of this happening they fail acknowledge. I STRONGLY... See more

Company replied

Rated 1 out of 5 stars

I had funds stolen by Bitrue and their European partner Bitruee When working with their customer service they claimed no knowledge of Bitruee, which uses the exact same website They claimed they... See more

Company replied

Rated 1 out of 5 stars

XDC repeatedly cannot be sent to another account, Bitrue simply closes the possibility for days. I suspect that the XDCs I bought are not really available, I can't explain it any other way. This has a... See more

Company replied

Rated 4 out of 5 stars

Bittrue have frozen transactions and withdrawals from my account and have stopped me from doing anything with my account saying security checks, they aren’t responding in a timely manner and I ha... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

Information provided by various external sources

Bitrue is the most secure and advanced online platform for buying, selling, transferring, and storing digital currency. It is safe and easy to use. We provide exchanges of Bitcoin, Bitcoin Cash, Ethereum, USDT and Litecoin with fiat currencies worldwi...


Contact info

You should know

1.5

Bad

TrustScore 1.5 out of 5

380 reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

from the heart

i not know why i write this,but after read all bad reviews i realy need to tell my story on bitrue.
i have 1 problem in the biginning of this year wiht csc widraw to my wallet for swap
i make a mistake wiht the tack (sorry my english sucks)
after that i was panick and mail to bitrue.
they ask me for some info and i send that
after that i not hear for some days so i mail again.
they ask me to be patience but that is not easy if you feel you lose all your money.
but i not know how they do it but they solve my probleem and i get it all back.
i not know if the reviews here are real are unreal and i not care
but for me is bitrue a good exchange and they deserve my review.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Bitrue Exchange

Been with Bitrue exchange from the beginning. Easy to navigate in comparison to other exchanges. Never had a bad experience moving my assets in or out. As far as i can tell, ppl having a bad experience with Bitrue is due to inexperience or not following terms and conditions set out by the exchange.

Power piggy has been amazing and now voting-staking with btr. #Bitrue is on a big roll. Will be a top exchange soon. Anyone that doesn't own #btr is missing out on staking extra income at no risk. Buy your #btr today. Still a steal at the current price.

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

Reliable crypto exchange

Reliable exchange filling a much needed niche.

I have been a Bitrue user for a couple of years and can't say how much benefit I've had but using their services.. They're a rapidly growing exchange, who are innovative but also listen to their customer. I rate them highly

October 17, 2021
Unprompted review
Rated 1 out of 5 stars

Withdrawal must be at least 274.5 USDT

Not able to withdraw 105 USDT. It says: Unavailable withdrawal, Withdrawal must be at least 274.5 USDT.
Not able to trade 1.8, must be round numbers like 1 of 2. So it's not possible to buy LTC for 105 USDT. My money is being kept hostage on that exchange.

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

Bitrue is an excellent exchange easy to…

Bitrue is an excellent exchange easy to navigate around great voting system nice power piggy never have a issue with them. I have few bad experiences with other big name exchanges. But since I’m with BITRUE I am so much happier. Keep up the great work welldone team Bitrue. 🤗🤗

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

Bitrue is awesome!

Been using Bitrue since 2019. I've never, I mean NEVER had any issues. Not once I had to contact customer service for anything. So as far as I'm concerned Bitrue is excellent!

October 16, 2021
Unprompted review

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