BlackButterfly Reviews 

3,034
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the remarkably quick delivery times and the wonderfully smooth ordering process provided by the business. Consumers frequently highlight the exceptional product quality, beautiful materials, and incredibly comfortable fit of the clothing options available. Some reviewers were not happy with sizing consistency and restrictive return policies. People mentioned that certain garments did not fit correctly according to the size guides, and strict rules prevented easy returns or exchanges. A few individuals also experienced occasional delays or issues with package delivery to their addresses.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting exceptional quality, beautiful designs, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made items, comfortable fits,... See more

Order

Reviewers highlight positive aspects of order processing, frequently praising fast postage, easy navigation,... See more

Service

Users describe positive interactions with service, highlighting fast and efficient delivery along with smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The online shop was attractive and easy to navigate. The various poducts were displayed very tastefully and elegantly displayed. Descritions of thee were also very clear. The ordering process was very... See more

Rated 5 out of 5 stars

We live in Hawaii and shipping can often times be a nightmare. However, from the confirmation of the purchase, through the timely shipping notifications, and then a speedy delivery, it was a great e... See more

Rated 5 out of 5 stars

Black butterfly clothing had a great selection of elasticated broad belts I was looking for to wear with a summer dress. Their website was easy to browse and I made a couple of purchases. The belts ca... See more

Rated 5 out of 5 stars

Babydoll was bought for my Wife. She loved it Size medium was perfect fit for UK size 14 But would recomend UK size large if your buying knickers as size UK medium are a bit tight. Good quality ple... See more



Company details

  1. Clothing Store
  2. also in
  3. Children's Clothing Store
  4. Dress Store
  5. Lingerie Store
  6. Underwear Store
  7. Women's Clothing Store

Written by the company

Step into the playful elegance of BlackButterfly, where fashion meets fun in the most charming way! Explore our delightful dresses, whimsical boleros, and accessories like belts, shawls, and sashes. From cozy nightwear to sassy lingerie, we've got something for everyone—men, women, and little trendsetters. Let your wardrobe enjoy a touch of playfulness with BlackButterfly, where every piece tells a story of effortless charm and style! ✨


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,034)

447 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

The belt arrived swiftly but I had ordered the wrong size! I returned it and received a replacement in double-quick time: excellent service!

June 12, 2026
Rated 1 out of 5 stars

I have not received my package yet

I have not received my package yet. 😭

June 17, 2026
BlackButterfly logo

Reply from BlackButterfly

Hi Kim, we're so sorry to hear your package hasn't arrived yet! It appears there may be a delay with the courier which we completely understand is frustrating. Please reach out to us at info@blackbutterflyclothing.com and we'll investigate this straight away and do everything we can to get this resolved for you as quickly as possible! 🖤

Rated 5 out of 5 stars

Kizmit

Well lets start by saying , your company has blown my mind away. I had a satin string bikini panty, exactly like the one I purchased, except it was from a different company. They didn't have the matching bra like you did. That was 3 yrs ago that I got that panty and then by chance I come across your site and I get the bra and another panty . OK, so how awesome is this ,?, all three r the exact same print and style and everything.
I was so super stoked when I saw them .
Like omg , you all are the beezneez. I'm wearing them now . Pure heaven.
Thank you so very much.
I hope to get more items from your site . Oh yeah , there are 4/5 other bra n panty sets i found on ur site , and I believe I'm gonna haveta get them .

June 5, 2026
Rated 4 out of 5 stars

underwear

the garments are very good quality, and the company answers any questions promptly, I will be buying from them again.😉

June 1, 2026

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