BlackButterfly Reviews 

3,035
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the remarkably quick delivery times and the wonderfully smooth ordering process provided by the business. Consumers frequently highlight the exceptional product quality, beautiful materials, and incredibly comfortable fit of the clothing options available. Some reviewers were not happy with sizing consistency and restrictive return policies. People mentioned that certain garments did not fit correctly according to the size guides, and strict rules prevented easy returns or exchanges. A few individuals also experienced occasional delays or issues with package delivery to their addresses.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting exceptional quality, beautiful designs, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made items, comfortable fits,... See more

Order

Reviewers highlight positive aspects of order processing, frequently praising fast postage, easy navigation,... See more

Service

Users describe positive interactions with service, highlighting fast and efficient delivery along with smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The online shop was attractive and easy to navigate. The various poducts were displayed very tastefully and elegantly displayed. Descritions of thee were also very clear. The ordering process was very... See more

Rated 5 out of 5 stars

We live in Hawaii and shipping can often times be a nightmare. However, from the confirmation of the purchase, through the timely shipping notifications, and then a speedy delivery, it was a great e... See more

Rated 5 out of 5 stars

Black butterfly clothing had a great selection of elasticated broad belts I was looking for to wear with a summer dress. Their website was easy to browse and I made a couple of purchases. The belts ca... See more

Rated 5 out of 5 stars

Babydoll was bought for my Wife. She loved it Size medium was perfect fit for UK size 14 But would recomend UK size large if your buying knickers as size UK medium are a bit tight. Good quality ple... See more



Company details

  1. Clothing Store
  2. also in
  3. Children's Clothing Store
  4. Dress Store
  5. Lingerie Store
  6. Underwear Store
  7. Women's Clothing Store

Written by the company

Step into the playful elegance of BlackButterfly, where fashion meets fun in the most charming way! Explore our delightful dresses, whimsical boleros, and accessories like belts, shawls, and sashes. From cozy nightwear to sassy lingerie, we've got something for everyone—men, women, and little trendsetters. Let your wardrobe enjoy a touch of playfulness with BlackButterfly, where every piece tells a story of effortless charm and style! ✨


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,035)

448 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

underwear

the garments are very good quality, and the company answers any questions promptly, I will be buying from them again.😉

June 1, 2026
Rated 4 out of 5 stars

Fast delivery

Fast delivery. Quality fabric and construction. The only problem is I didn't have the foresight to realize that ruffles on my overweight body would make me look even fatter than I already am and the look isn't flattering. but it's not the company fault

May 27, 2026
Rated 1 out of 5 stars

It was rose gold but not advertised as…

It was rose gold but not advertised as such

May 24, 2026
BlackButterfly logo

Reply from BlackButterfly

Hi Fern, we're sorry to hear the colour wasn't quite what you expected! Whilst we do our best to represent our products accurately, colours can sometimes appear slightly different depending on screen settings and lighting, and there can occasionally be minor variations between production batches. Please don't hesitate to reach out to us at info@blackbutterflyclothing.com and we'll be happy to help! 🖤

Rated 5 out of 5 stars

Amazing

Amazing! Feels gorgeous to wear. Will definitely be buying more from the collection.

May 15, 2026
Rated 1 out of 5 stars

I never received the package

I never received the package.

Now I am requesting my money back.

Very bad experience.

May 7, 2026
BlackButterfly logo

Reply from BlackButterfly

Hi Dejan, we're sorry to hear about your experience! After speaking with you on the matter, it appears the apartment number was missing from the shipping address you entered at checkout, which unfortunately has caused the delivery issue. Despite this being outside of our control, we've been in touch via email and have offered a full refund as a gesture of goodwill.

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