Blacks - Brighton Reviews 

James was very helpful with our purchase of a Berghaus jacket. He went the extra mile for us and we were very impressed with his customer service. We are returning customers as we recently bought walking boots from the store and remembered his help from the first visit.

Purchased walking boots guided by Henry. Could not have been more patient, helpful and informed. First hand experience and knowledge counts for a lot. Will definately make Black's in Btighton my first stop for any related equipment

Tony was extremely helpful and patient whilst I made my choice and offered plenty of helpful advice

Thanks to Brighton Blacks and especially Henry for the excellent and honest help which guided me to the right purchase. Very nice to have real human professional advice rather than just online reviews to go by!

James was extremely helpful and knowledgeable - and great gear from blacks as usual

Looking for a specific pair of sunglasses Benn in store gave great impartial advice, checking stock levels & possible orders for alternatives. He spent a lot of time & was very helpful. I know where to go now for outdoor gear. Got the glasses at a good price too. Cheers Benn.

Excellent service from both staff on shift this morning, especially given the unexpected shortage of colleagues!

Great service and advice from Tony. Helped us make the right decision and get the footwear that works.

10/10 customer service from Jude- He was really lovely, helpful and ensured I found the best walking boots!!

James was very friendly and helpful when we were looking for a season 3 sleeping bag. We ended up ordering one in store and it was delivered to our home a couple of days later, as promised.

Excellent service and friendly staff. Huge thank you in particular to Ana who was terrific in helping me find the ideal walking shoes for my needs - so much great advice and I love the shoes. I will definitely be back :)

Harry was amazing and took our recent online purchase of a tent that was not suitable and refunded me after discussing why I was returning it. He said to have a look at the catalogue after I asked about online discounts I had been offered and said if I found a tent I liked he was happy to honour a discount so rather than all the research we were going to do that afternoon we found the last one of a discontinued range that was perfect and bought it in store and also a stove/gas/ice packs/kettle which were all at a good price and nice to them in store and not online so we lugged it all home on the bus. Thanks Harry and also Ben who helped at checkout when Harry had to take a call.

Amazing helpful manager advised us on all we needed for a world challenge trip - highly recommend. Had everything we needed and extremely knowledgeable. Thank you!

Harry was amazing helping us choose boots and a rut sack for my daughter. He gave us really good advice. Thanks Harry!

We bought walking shoes for my wife and I. Jack’s advice was spot on. He was relaxed and fun so much better than buying online

I took my 14 yr old daughter into Blacks today to get her fitted for a 65L rucksack and 30L rucksack for her expedition to Malaysia. Historically it’s been difficult to fit a rucksack to her petite frame which has resulted in a very sore back during all of her DofE expeditions…HOWEVER JOEL has put an end to back misery!! He spent such a long time selecting the right rucksack for her, not being satisfied until he got the absolute perfect fit!! He then proceeded to pack it full of weights in order to demonstrate how a well fitted rucksack can still feel comfortable even with substantially more weight than she has managed before. His help and advice did not stop there, as he supplied us with a wealth of handy tips that weren’t even on our kit list or advice guide! It was very evident that Joel not only loves the hiking/camping life but has enormous experience in the field and will be our ‘go to’ guy from here in!!! In fact, I wish I hadn’t already bought other things on line, like sleeping bags and ground mats, as I’m sure I would have chosen differently under Joel’s guidance!!

Eloise was absolutely brilliant at finding my daughter some great walking boots. She asked all the right questions and seemed to know exactly what would fit her feet. Very impressed and will be visiting again. Thank you!

Eloise was a great help! Helped me buy the right sleeping bag and mattress for camping.:)

Good experience - Harry and Henry were super helpful and knew their camping equipment well - thank you!

Walked in clueless and overwhlemed and with Harry’s help left feeling like I had all I needed for a great traveling experience in Peru! Harry Listened to my needs and worries and found the perfect blend of function and budget! Feel like I got true value with no pushy sales pitch! Harry, you’re the man! Thank you!

Tam