Blacks Dundee is an excellent store with lovely friendly helpful staff. The stand out person is Holly the manager, she went above and beyond to assist me with a faulty good purchased in a different ou... See more
Company replied
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Blacks Dundee is an excellent store with lovely friendly helpful staff. The stand out person is Holly the manager, she went above and beyond to assist me with a faulty good purchased in a different ou... See more
Company replied
I recently ordered a lightweight jacket and walking trousers, both of which I love. However the wrong length of trousers were sent and I returned them at the Dundee shop for a refund and reordered onl... See more
Company replied
Blacks Dundee Fantastic customer service. Cami talked to us for 45 minutes giving advice as we are first-time campers. He was so knowledgeable and helped us make good buying decisions. He made our s... See more
Company replied
Service was ok. Realised after leaving the store that the jacket I bought was 20% cheaper with Blacks online. Quite a significant difference. So maybe check online before buying in the store.
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47-49 Commercial Street, DD1 3DG, Dundee, United Kingdom
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Great customer service and friendly staff, particular shoutout to Holly for being very helpful!❤️🙏🏻

Reply from Blacks - Dundee
I was served by Craig who was extremely helpful, efficient and knowledgeable. The atmosphere in the Blacks store in Dundee if very friendly and I will have no hesitation in returning when I need my next Jacket.

Reply from Blacks - Dundee
George was very helpful on both occasions that I visited the store. I was looking to find a suitable pair of walking boots and he was patient with me whilst I tried on most of the brands.

Reply from Blacks - Dundee
Jony was really helpful without being pushy. I am really pleased with the clothing I purchased in the sale.

Reply from Blacks - Dundee
Excellent customer service today from Jony. Knowledgable and helpful from start to finish.

Reply from Blacks - Dundee
A good range of walking shoes available. Johnny,who served me, was pleasant, helpful and knowledgeable.

Reply from Blacks - Dundee
Very pleasant staff and very reasonable prices. Just popped in for a bit of a browse and bought a very nice pair of shoes,Lisa helped with the fitting and check out, totally painless!!

Reply from Blacks - Dundee
Lisa was very helpful and pointed me in the right direction great experience

Reply from Blacks - Dundee
Blacks Dundee
Fantastic customer service. Cami talked to us for 45 minutes giving advice as we are first-time campers. He was so knowledgeable and helped us make good buying decisions. He made our shopping fun. An outstanding member of staff - hope Blacks Dundee give him full credit for happy customers!

Reply from Blacks - Dundee
George was amazing with us, very patient, helpful and understanding. Talked us through all the options and gave suggestions relevant to what we needed. 10/10 would shop again.

Reply from Blacks - Dundee
Lisa could not have been more helpful to a customer who did not think to check the size of the old trainers he was wearing while look8ng for a replacement pair.

Reply from Blacks - Dundee
Customer service was excellent, sorry I never took note of the assistant's name, he couldn't have been more helpful, definitely a credit to your Dundee store

Reply from Blacks - Dundee
Excellent service and just the product I needed, thanks to Lisa

Reply from Blacks - Dundee
Friendly staff. Good service. Served by Lisa. Had to try a couple of different pairs. Not made to feel a pest,👍. I noted the pair I liked were on offer at lower price online. Wee tip always check and ask. They matched the online price. Which sealed the sale for me. Will definitely be back. But will check their online prices first . Saved myself 15%

Reply from Blacks - Dundee
Brilliant help from Jony with boots and a rucksack for my daughter's DofE. Lots of helpful advice for us newbies, have already recommended him to other DofE parents! Thanks

Reply from Blacks - Dundee
Visited Dundee shop on Feb 6th where I was served by Lisa. She was well informed,very helpful and had great patience. The boots which I bought are a wonderful fit and I am very pleased with my purchase having worn them.
Mary
Massive thanks to staff at Dundee store. Very helpful staff when I phoned with a query about shoes. Found product for me and put them aside for me as had a considerable distance to travel to store. Friendly helpful and knowledgeable staff in store, Gave me information on changes to Blacks stores that I have previously visited and future changes planned within the company. Very informative and an added bit of excellent customer service I experienced visiting this store. Had a great chat with staff would were engaging and professional. Please pass on praise to staff and give them recognition they deserve. Thanks again
George was incredibly friendly and helpful wil recommendations
Had a very friendly interaction with George who helped me pick out a new pair of hiking boots. I had many questions and he answered them all to the best of his ability and was very patient and kind.
The other sales clerk at the till was also very friendly and further reassured me.

Reply from Blacks - Dundee
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