My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... See more
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My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... See more
Company replied
Went into two similar shops in Lincoln, from different chains. One was appalling customer service but Blacks was the total opposite. A gentleman called Stuart was attentive, helpful and professional.... See more
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Lovely products … shame about the staff On a wet grey day you would think that shop staff would be ready to speak to customers about their needs …not on the day that I visited! Three members of... See more
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Great personal expert service ensuring you purchase the right walking shoe to suit your needs. Tom took his time to explain all the pros & cons ensuring the best most comfortable fit for me. Nothing w... See more
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233-235 High Street, Unit 1A, LN2 1AT, Lincoln, United Kingdom
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Today I was served by Nicole at the Lincoln store. I was buying hiking boots for my son. Nicole was polite and informative. It was a pleasure to be served by Nicole and I'd certainly recommend the Lincoln store.

Reply from Blacks - Lincoln
Outstanding customer service. The original item was still new but it was actually faulty. I was given a replacement without any fuss - I had a pic of the transaction but no receipt so I'm really pleased and very grateful that it was sorted so easily. Thank you!

Reply from Blacks - Lincoln
Amazing service, very helpful and friendly. Highly recommend!

Reply from Blacks - Lincoln
Came in for a new rucksack as my 65l was too small, was served by a lady called Jenny. She was super helpful and shared some of her own experiences which helped choose the new bag. All in all very happy with my purchase and experience. Jenny was a credit to your team!

Reply from Blacks - Lincoln
Was looking for walking shoes but have issues with achilles tendons and was helped by a very knowledgeable lady called Jess. It makes a refreshing change to find a shop with someone who knew her stuff on the products and was able to provide some good advice on what to get. Thanks Jess

Reply from Blacks - Lincoln
We’ve been looking for an air tent at a good price all season so really pleased to find the Eurohike Air 400 on offer in Blacks in Lincoln City Centre
And particularly pleased to be served by William who very kindly offered to carry it back to my car on the Brayford. Thank you William

Reply from Blacks - Lincoln
Will, helped with my purchase of Merrell walking shoes,and had a good understanding of the product

Reply from Blacks - Lincoln

Reply from Blacks - Lincoln
Ordered Campervan awning the 24 hours later to be told you have not got any stock.Not happy at all

Reply from Blacks - Lincoln
Excellent, positive, helpful service while buying shoelaces from William

Reply from Blacks - Lincoln
The lady called Jess in Lincoln was lovely very helpful she knew what I needed gave me some options
Recently visited the Lincoln store to purchase walking boots for our children for DofE. Tom was excellent, very patient and knowledgeable. After spending almost an hour trying on various boots, we came away with suitably fitting boots for our boys.
I was introduced to Tom in the footwear department. I had an idea of what I wanted and he was very helpful. He guided me to the correct brand for a more suitable fit for my wider feet (Merrell Moab 3). I have been wearing them for a week now for a charity walk I am doing. Safe to say they are superb. Top marks Tom
Great experience with staff at hand, good sales deals as well
Was looking for some gloves and Natalia gave me some very good recommendations.
Nice and friendly environment and a great service all round

Reply from Blacks - Lincoln
Great service thanks ordered a isle of wight map and was a speedy delivery excellent 👌

Reply from Blacks - Lincoln
I went in for some shoes today and was served by jenny, she was very knowledgeable and helped me find the perfect pair 😁

Reply from Blacks - Lincoln
My brother and I visited the Lincoln store. There was a young lady working upstairs and she did a fantastic job helping me choose a pair of shoes. She was super patient and had lots of useful details and advice to share. I didn’t catch her name.

Reply from Blacks - Lincoln
The staff team at Lincoln Blacks were fantastic at their jobs. I was served by Nicole and Logan and they helped me fullfil my every need!

Reply from Blacks - Lincoln
This store has a great product range, the prices are always very competitive. Last of all the staff are very friendly and professional.

Reply from Blacks - Lincoln
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