BLAIZ Reviews 

114
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I have been trying to contact this company since last Tuesday with no success. Online chat says someone will respond - nothing. At least 3 emails - they say will respond within 24 to 48 hours - not... See more

Rated 5 out of 5 stars

I’ve bought several pairs of earrings from Blaiz over the past few months. I love the selection of unusual designers and pieces, something a little bit different. Everything has been of excellent qual... See more

Rated 5 out of 5 stars

Fabulous collection always! Shipping is super fast and everything comes so beautifully packed. Blaiz is my go to when it comes to trendy fashion which is always on point! Have ordered multiple times a... See more

Rated 5 out of 5 stars

Stunning and unique pieces at blaiz. You can tell each collection has been carefully curated. I love that the clothes always exudes glamour and drama. Great selection of brands from across the globe.... See more

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Company details

Written by the company

BLAIZ sources beautiful products inspired by the vibrant cultures of Latin America, with unique South American designers offering clothing, swimwear, lingerie, shoes and accessories.


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3.6

Average

TrustScore 3.5 out of 5

114 reviews

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3.6

All reviews

(114)

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Rated 5 out of 5 stars

Fantastic All Round Customer Service Experience …

I used the online chat before ordering and the information I was given allowed me to purchase with confidence. The dress came quickly, and was beautifully presented. The dress itself was top quality and exactly as the description, really gorgeous. Shame it didn’t fit me though, and I had to return it. That process was so smooth too so a really fantastic all round customer service experience. I would definitely buy from the site again.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great site.

Beautiful item, beautifully packaged and packed. Arrived in a timely manner. So thrilled to have found the website. Thank you, I will be shopping again.

July 17, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful and unique clothing and…

Beautiful and unique clothing and accessories with impeccable service. Always receive my items I’ve ordered very quickly and beautifully packaged. It’s like receiving a present even though you know what you are getting. So many lovely things to choose from.

May 11, 2022
Unprompted review
Rated 2 out of 5 stars

Returns actually took 10 WORKING DAYS…

Returns actually took 10 WORKING DAYS to be cleared from when they received it back. This is not including the time it takes for the money to then return to my account. All in all it has taken 11+ days and I’m still waiting for the money …

May 10, 2022
Unprompted review
BLAIZ logo

Reply from BLAIZ

Dear Katie, please kindly note that we do inform all our clients in their order paperwork and in the notification we send via email when the items are first received back, that we require up to 14 working days to complete a returns process. It is usually sooner like it was in your case, however it depends on shipment volumes. Our platform then releases the refund via the original payment method used, however the days the banks take to process this is out of our control as a business. I thank you for your understanding and apologise for any inconvenience caused, the BLAIZ Team

Rated 5 out of 5 stars

Stunning swimsuit as described

Stunning swimsuit as described. Excellent customer care, quick delivery and beautifully packaged. Unfortunately the swimsuit was definitely for those with a flat/very small chest so I had to return but would absolutely use Blaiz again. Have since been updated about my return and just awaiting my refund. So far so good….

May 8, 2022
Unprompted review
Rated 5 out of 5 stars

It is a pleasure to order from Blaiz

It is a pleasure to order from Blaiz. The online shop is easy to navigate and I have been very pleased with items ordered. Previously, gold/ lilac bead earrings and more recently, Skazi blue /black maxi dress. At first, I ordered a size small but had to return it as just a little too tight and I exchanged it for the medium without any trouble at all. (I am a size 8 to 10 depending on dress style) This fitted perfectly. I am just about to place another order so highly recommend Blaiz.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Smooth transaction

Smooth transaction. Lovely curated items. Kept some, returned one. Return was unproblematic. Will order from again.

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect eye-catching earrings

I bought the stunning black beaded earrings after eyeing them up for over a year and they are perfect! Not only do they look fabulous - the way the clasp sits around the pierce is the best fitting ever! Kind of like a clip on for pierced ears. I’ll be getting more!

April 9, 2022
Unprompted review
Rated 1 out of 5 stars

I see your reply and I can tell you I am human and I never touched the tag ,so someone at your depo did .

Was looking for a dress never used Blaiz before see a lovely dress and thought I will give this site a go.
Dress arrived promptly when opening the package I notice there was a red tag with a label attached ,I red label saying DO NOT REMOVE so I tried dress on being very careful not to pull the red tag .
I did not even zip the dress because I was worried I would pull the tag which took the experience away of trying the dress on .
I buy from many company’s and never had a dress arrive tagged ☹️
Anyway thought the dress would a bit tight I laid the dress back onto my bed folding back into the shape it arrived , then gently put back into the bag put return label and sent back .
A few days later I got a email saying I could not get a refund because I had removed tag , I was fuming 😡 as I had not removed tag from the dress ,I rang them straight away explaining how I had tried dress on and said hand on my heart that tag was on the dress when I gently put Back in bag .
The lady on the phone said she will talk to the manager and ring me back WELL WELL no call back what a surprise , I emailed and never got a reply for days and when I did I was sent a photo of the dress without a tag and the tag was placed beside the dress 🧐
I replied and said again the tag was attached when I sent back the dress.
I was not given any options on how to solve this issue just told that the dress was on its way back to me 😡
Dress arrived back and lucky the dress dose fit so to my fellow shoppers when buying from this company I recommend you take a photo when you send items back showing the item has attached red tag ,then at least you are covered .
I would never recommend this company or buy from them again there plenty of good company with better customer service.

April 7, 2022
Unprompted review
BLAIZ logo

Reply from BLAIZ

Thank you for sharing your experience. The instance referred to is the sole instance in the business that we have experienced this kind of situation. Please note that the evidence of the secure red tag which has to click into place on the dress was sent to you via email. The dress was photographed hanging before being dispatched and you did confirm that the label arrived attached on the dress. However what was received back was the dress without the tag, which had been snapped off. The tag can only be removed by human intervention of moving the tag back and forth until the needle inside the tag snaps off as per its label. This tag is an anti-returns tag, and is in place to ensure that the items are returned to us unworn and as per our terms and conditions, as a business we will only accept items back if the tag is attached. Our customer service team was extremely responsive to you and replied on the same day to your emails. We are happy to hear that the dress was in fact suitable. Regards, BLAIZ Team

Rated 4 out of 5 stars

Gym gear and make up bags arrived and…

Gym gear and make up bags arrived and are great! The package came when I wasn’t at home but was easy to get a re-delivery.

March 27, 2022
Unprompted review
BLAIZ logo

Reply from BLAIZ

Dear Philippa, thank you so much for sharing your experience. We are delighted to hear that you loved your new sports gear and make up bag. Warm regards, BLAIZ Team x

Rated 5 out of 5 stars

Perfect attire for spring…

Recently bought a handbag that I had my eye on for a while and a pair of sunglasses. My goods arrived quickly and I’m more than happy with my purchases. Looking forward to look good in them now that it’s spring, the sun’s shining.

March 21, 2022
Unprompted review
BLAIZ logo

Reply from BLAIZ

Thank you very much for sharing your experience, we are delighted you are pleased with your pieces and we look forward to e-seeing you again soon, BLAIZ Team x

Rated 5 out of 5 stars

Wow wow wow

Where do I even start!! The range of styles Blaiz has is just amazing and the quality of the clothes is exceptional!! I had to return item as it came up to small however The customer service team went above and beyond for my return.
Would definitely buy from them again

March 21, 2022
Unprompted review
BLAIZ logo

Reply from BLAIZ

Thank you so much for sharing your experience with us. We are so pleased that you love our styles. Warmest regards, BLAIZ Team x

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