BlindsbyPost Reviews 

13,628
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the wide range of products makes finding the right style very easy. Furthermore, people truly love the top-tier quality of the blinds and replacement slats, noting they are well-packaged, arrive quickly, and fit their windows perfectly. However, some people mentioned that orders occasionally arrived with incorrect sizing, unexpected wrong measurements, or missing items that required follow-up. Others also noted occasional problems with delivery delays, lost shipments handled by external couriers, or damaged components encountered during transit.

What people talk about most

Product

Consumers find product to be positive, highlighting fast delivery and secure packaging. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders often arrive... See more

Order

Customers report overall satisfaction and positive experiences with the online order process, highlighting... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued. Really pleased the floor to ceiling patio door ver... See more

Company replied

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(13,628)

2,401 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dr Anthony and I were very pleased with…

Dr Anthony and I were very pleased with the support given by the company. The team of young ladies who helped me out by phone were brilliant at supplying me with samples of shutters and blinds by post. We hope to get in touch again when our building works are completed. Thank you.

August 21, 2026
Unprompted review
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Reply from BlindsbyPost

That's great to hear, thank you very much for your 5 star review ☺️

Rated 5 out of 5 stars

Overall good experience

Good helpful advice when I phoned up on the size of velux roof blinds I required.
Speedy production and delivery.
Relatively easy to put up and look good.
As far as I can tell they are well designed and engineered.

August 12, 2026
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Reply from BlindsbyPost

Great to hear, thank you for your kind 5 star review ☺️

Rated 1 out of 5 stars

I have only had my virtual black out blinds 10 weeks…

I have only had my virtual black out blinds 10 weeks and unfortunately every single slat has warped so badly that they don't cover the windows any more .rather a major problem when you brought 5 sets for your bedrooms . And spent the best part of £750

August 21, 2026
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Reply from BlindsbyPost

Thank you for your feedback, this has been passed on to our customer care team to take a look into.

Rated 5 out of 5 stars

Absolutely love them

Absolutely love them, bought 6 for my kitchen and they came swiftly and very easy to fit so ordered another 14 for my living room and dinning room but missed 4 out so tried ordering the next day but in my rush I didn’t order right size brackets 🤦‍♂️
Quick phone call next morning to a very polite young lady got it sorted straight away and when my last 4 turned up today there was a pack of the correct size brackets added, would recommend to any one.
They are light weight, open with the window, easy to clean, and a lot cheaper than most retailers 👍

August 14, 2026
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Reply from BlindsbyPost

Thank you for taking the time to leave us a 5 star review ☺️

Rated 5 out of 5 stars

Good Value Quality Blinds

The roller blind was of good quality and at a very reasonable price. Order placed on Thursday, shipped Friday and delivered and installed on Monday.
I realised I made an error with blackout instead of normal so contacted BBP immediately and they amended my order to that required without quibble.
Many thanks to Sophie and Courtney for their great communication.

August 14, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review!

Rated 5 out of 5 stars

Our son bought blinds from this company…

Our son bought blinds from this company ...Great set-off blinds . The blinds that eas recently bought looks great but haven't installed them as we are busy with the decorating , but no doubt they'll be the same as my sons .

August 7, 2026
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Reply from BlindsbyPost

Great to hear, thank you very much for your 5 star review ☺️

Rated 1 out of 5 stars

Would give no stars if possible

Would give no stars if possible! Ordered white black out replacement slats and they came with half black stitching, guess some idiot forgot to change the thread colour and clearly have no qc in place! Still awaiting a response! What fool would stitch a white blind with black thread!

August 20, 2026
Unprompted review
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Reply from BlindsbyPost

We have requested some further information through TrustPilot. Once we receive this, our team can take a look into your feedback.

Rated 4 out of 5 stars

I was very happy with the replacement…

I was very happy with the replacement slats.
The roller blind I did ring and ask about amending it. I spoke with Abby and she said she would come back to me after speaking with the production department but she never did.

August 6, 2026
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Reply from BlindsbyPost

Thank you for your 4-star review! ⭐️

We’re really pleased to hear that you were happy with your replacement slats.

We’ve looked into your comments regarding the roller blind and can see that our Customer Care team did respond to your enquiry via email on 12th August at 9:52am.

Please feel free to respond to that email and our team will be happy to assist you further. 😊

Rated 5 out of 5 stars

Perfect ffit blinds

Excellent perfect fit blinds and good prices with a fast delivery service

August 13, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review. Enjoy your new blinds!

Rated 5 out of 5 stars

Fast delivery, easy to fit

Fast delivery. Easy to fit onto existing rails. Very reasonably priced. Would highly recommend.

August 13, 2026
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Reply from BlindsbyPost

Thank you very much for your 5 star review ⭐️

Rated 5 out of 5 stars

They listened to what i wanted and…

They listened to what i wanted and delevered a first class service for the BLIND RAIL TRACK and BLIND SLATS. The courier they use is DX EXPRESS who are OK just a pity the white van driver who was a two faced lying DRIVER he said he was unable to deliver on the Friday also unable to deliver on the Monday no one in i sat waiting both days he delivered on the Tuesday then told me he never came to deliver the rail . On Thursday when he should have delivered the slats he told BLINDS BY POST he could not find my house the one he came to on Tuesday but he found me on Friday Morning what a JERK

August 12, 2026
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Reply from BlindsbyPost

Thank you for your 5 star review, enjoy your new blinds ☺️

Rated 5 out of 5 stars

Easy access to free samples

Easy access to free samples, which made it easier to decide the shade in the end. Delivery was also quick when I finally decided what shade I liked. Overall very happy with the look.

August 13, 2026
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Reply from BlindsbyPost

Thank you very much for your 5 star review ⭐️

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