Blinds UK Reviews 2,247

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I opted for a no drill roller blind, measured up and ordered with no issues. I checked this was suitable for my small bathroom window and could not see any reason why this would not be suitab... See more

Rated 1 out of 5 stars

Cancelled order due to new payment provider? Full refund issued but not happened? Seems like a scam even though they send the samples quickly. Coventry office, Luton phone number, can't click on the l... See more

Rated 5 out of 5 stars

High quality products and great customer services from start to finish. Price is reasonable compared to the competitors. All you need to do is take your measurements and blinds-uk takes care of everyt... See more

Rated 1 out of 5 stars

Trying to place an order .. the site takes you through to a SAGE transaction payment which doesn’t allow you to enter your details so no surprise when it fails and then can’t redirect you. The option... See more

Company details

  1. Blinds Shop

Information provided by various external sources

Over 15 years online, we have covered millions of windows with high quality made to measure blinds, curtains and shutters.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2nd time order

Just as the first time I’ve ordered from this website, 6 months ago, everything went smooth. After I’ve renovated my kitchen by using roller blinds, I’ve realized I also need something fresh and new for the living room. Even if I am the type of person that cooks a lot and therefore spends most of the time in my kitchen, I still cannot neglect the other spaces from my home. It arrived next to my door in a few working days and I’ve installed them fairly easy. I truly appreciate the consistency in offering high quality customer services.

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great value

Great value, expect a long delivery time.
If you don’t mind waiting you get a good product for a really good price.
Ordered 28/2 received 13/4 for a Roman blind.
Would use again. Thanks

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

The finished product and the service…

The finished product and the service are both very good. I’ve found them by chance and I’ve made up my mind really quickly on placing an order because the prices are very low. Personally, I didn’t have any kind of issue with the delivery, it was within the time period, 7 days to be precise. I installed the blinds very quickly, it was very simple. Also, I am very happy with how they look. I am sure I will be using them for a long time since the blinds are high quality and seem pretty durable. Great deal, great value. Good job, keep it up!

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Good

My experience with ordering from blindsuk was very good, there wasn’t any problem. Order delivered in time, excellent customer service, and the wooden blinds I got have no defects.
They also look truly great for some of the lowest prices on the market. For anyone that is looking for high quality, I am more than certain you are going to find what you need on their website. I was very pleased with them.

March 19, 2021
Unprompted review
Rated 4 out of 5 stars

We ordered our blinds January and was…

We ordered our blinds January and was later emailed to advise us delivery would be a lot longer than expected. We were offer a refund but was in no rush so continued with the order.
Our blinds finally arrived today and we are very happy with them.
as long as you read reviews and are aware of the deliver time scales then there should be no problem.
I would be more than happy to recommend this company.

March 16, 2021
Unprompted review
Rated 4 out of 5 stars

Helpful efficient service

Service was great I had a few questions and they were quick to respond. I used telephone and email.
They advised 14 day delivery arrived in 7 days. Well packed. Courier service they use keeps you up to date. Quality of blinds very good. So far I'm overall very happy. Thank you . The Venetian blind looks great and colour identical to sample

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Best deal

My experience with ordering from blindsuk was a great one. Although I knew what I was looking for, wooden blinds to be more precise, I was constantly struggling to find something fair priced and with a good looking colour. Recently, I’ve found this website and after finding what I was looking for and getting a free sample I finally made an order which arrived in only 9 days. I am very happy that I’ve finally found what I needed and I am sure it was the best deal for me.

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

Very nice

I was very surprised to see that in spite of the pandemic situation that we are facing, I’ve had a smooth experience. The blinds look exceptional and so my windows are completely changed. My order arrived after only 5 days and the staff was also very friendly and helpful. I am sure I will be coming back in the future for some more high quality blinds. Gladly recommended!

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

I would like to say I am very pleased with their service. The website is very easy to use, it’s very easy to order and they have a wide variety of blinds whilst also having the really nice option of free samples to see whether they actually have what you want. My order arrived in 10 days and I managed to install them myself with ease. On top of all that, the prices are some of the lowest if not the lowest on the market! All things considered, everything was beyond reproach.

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

I have decided to try wooden blinds for the first time and I must say everything I’ve read on the internet and heard from my friends is spot on accurate. They look so good and the quality is top-notch. Not only that but the order arrived in time and they kept me up to date with all the delivery stages.
All things considered I tend to believe blindsuk invests a lot of time and effort into the quality and this is the reason I’ve thought they deserve a great review. Recommended!

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Not long time ago I was wondering how…

Not long time ago I was wondering how would a shutter fit into my kitchen and now I have a really good looking one. Very high quality and not only that but the functionality is great. Another great reason why they are a great choice is how they are easy to maintain and arguably the best choice for a kitchen if you are looking to enhance it with aesthetics and not worry about your window coverings. For anyone out there that has been struggling in the past, they are trustworthy, great job!

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Wooden blinds

Very happy with the service and finished product, easy to fill in online form , and anything unsure was double checked , product ( wooden blinds ) came very well rapped up and packed well , dry happy customer

March 3, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company, put in an order on 28/01/21 and was told delivery would be in 10-14 days. It is now 02/03/21 and still no signs. Have contacted them twice and no response. Have other blinds from blinds direct and they were first class.

March 2, 2021
Rated 1 out of 5 stars

Placed order a month ago with a lead…

Placed order a month ago with a lead date of 10-14 dys nothing arrived no correspondence from the company,chased it up to be told new date of 1st March still no delivery or contact from the company shocking service thinking of cancelling now as still no idea when I can expect delivery of these blinds

March 2, 2021
Unprompted review
Blinds UK logo

Reply from Blinds UK

Dear Donna,

Some orders have been affected please use the contact page on our website. You are free to cancel order anytime and get a full refund or wait for stock.

Thanks,
Blinds UK

Rated 1 out of 5 stars

Avoid

Absolutely appalling service. Ordered from Blinds UK as website stated 10-14 days delivery. Four weeks later still no sign of the blinds so chased it up and received a reply stating that order would be a further two weeks - over 6 weeks delivery time in total. No communication received beforehand to let me know there would be a delay. On top of that, when they eventually did arrive the blinds looked nothing like the picture on the website so I would strongly recommend ordering a sample before purchasing from this company. Never again will I use Blinds UK.

February 27, 2021
Rated 1 out of 5 stars

PAY LITTLE EXTRA ELSEWHERE

When you are searching through the reviews. Check how many 1 reviews are on here in between other reviews. I ordered blinds through this company on January 17th with a 14 day lead time. It is now end of February. Refund promised but not received. I also ordered small blinds through blinds2go for the bathroom and en-suite. These were delivered within days! If other blind companies are £10 or £20 more I implore you to pay the extra for better customer service. Looking at the reviews below the quality has been poor too. I will be taking this to court for my money back, court costs and interest. Look at their website and gauge for yourself.

February 25, 2021
Rated 5 out of 5 stars

Exceptional quality metal fittings

I wanted 2 new matching Roman blinds for my spare bedroom. They warned me that there would be a delay and I was OK with that as I expected it during these unprecedented times. They arrived today and were installed without any problems at all. They look amazing and the quality and finish is exceptional. Thanks Blinds UK, I shall order again soon!

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Easy and speedy to converse with. I had inadvertently not specified the brackets I needed, and they were sent to me as soon as they were available, without prompting. Blind is now up and is great.
I have had several blinds form them in the past and they will always be my first port of call.

January 25, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look