BerryLodge Surveyors Reviews 105

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Berry Lodge Surveyors Ltd is no more. Had 2 Directors, both resigned. One is an individual who runs Stokemont Surveyors. Both firms should be avoided at all costs. Stokemont currently being investiga... See more

Rated 5 out of 5 stars

Our whole party wall situation was a nightmare due to external deadlines and the council on the other side. Berry Lodge were efficient and helpful. Tughan was brilliant. He was endlessly patient with... See more

Rated 1 out of 5 stars

Deeply unpleasant practice to deal with. Beware, once appointed to act for you on Party Wall matters, you are locked in without the ability to withdraw - even if (as in my case) their charges became u... See more

Rated 5 out of 5 stars

I have used Berry Lodge for a number of matters, and every time they deliver a first class service. What can be a stressful time when buying a property having Bradley Mckenzie on board has helped me... See more

Company details

  1. Legal Services

Information provided by various external sources

Berry Lodge are Party Wall Surveyors and Chartered Surveyors offering specialist Party Wall Surveying services for London and Surrey. We are local and on call to assist you with your Surveying matter.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

105 reviews

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Rated 5 out of 5 stars

Would suggest this company for quick…

Would suggest this company for quick party wall notices. Beau quoted and served Notices on the same day and also spoke to both neighbors when they phoned. He then produced two property reports and I was able to start my works two weeks later.

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

BL Surveyors prepared party wall…

BL Surveyors prepared party wall letters, inspection reports and a third party wall award agreement for me. I found the service to be good, pretty quick and found Beau helpful and clear. I was a particular fan of the weekly updates. I would recommend.

April 1, 2020
Unprompted review
Rated 1 out of 5 stars

Would strongly advise you avoid Berry…

Would strongly advise you avoid Berry Lodge for any party wall work.

We had the severe misfortune of dealing with this company...the person we dealt with was rude and demeaning throughout and we also felt that he misled us.

We specifically told him from the outset that we were on a tight budget and asked for advice on which of two building plans would be least onerous in terms of getting party wall notice. They told us at this point that we should try our preferred plan, and if anyone disputed it and wanted to appoint a surveyor we could switch to the other which only required approval from one neighbour instead of 3.

Despite me providing a very clear instruction that we only wanted them to send party wall notices and not to proceed in any further ways or incur any further costs without our express permission they decided to ignore this and racked up a bill that was nearly £1k.

Due to the absurd and archaic way that the party wall process works, the only way to resolve a dispute such as this is through a "third surveyor" which, of course, is another surveyor for which we will be entirely liable for the costs of. So we had no choice but to pay unless we wanted to incur further costs.

Totally unacceptable business practices and have reported the surveyor and his firm to their trade body.

March 28, 2020
Unprompted review
BerryLodge Surveyors logo

Reply from BerryLodge Surveyors

Hello Mr Shaw,

Sorry to hear you're unhappy.

When Party Wall Notices are served, the adjoining owner has the legal right to dissent and appoint any Surveyor of their choice, which in this case they did. Their response is outside of your or our control as your Surveyor, the building owner's Surveyor.

When we made you aware of the adjoining owner's Surveyor's costs (a different company to us) for which you were legally responsible you then changed the planned works and asked us to withdraw the Notice which we promptly did.

You then had issue in being responsible for the abortive costs of the adjoining owner's Surveyor and asked Berry Lodge to foot the bill.

Party Wall Surveyors costs are a statutory matter and we fully informed you of your right to appeal them via the third Surveyor which you refused to do.

While I appreciate you're unhappy with the outcome, we explained the Party Wall procedures in writing in great detail in advance of serving Notice. With any Party Wall Notice there is always the risk that the adjoining owner rightfully wants the input of a Surveyor to legally protect them. That's what happened in this case.

We are sorry you feel Berry Lodge are to blame for the adjoining owner's Party Wall Notice response. In this case we do not believe we were at fault and on the contrary would advise any adjoining owners of their legal rights at all times when they've been served Notice.

Kind Regards,

Berry Lodge Surveyors

Rated 5 out of 5 stars

Amazing free advice on applying for a LTA

Bradley gave me great advice on obtaining a License To Alter to install wooden flooring in my property. I recommend anyone going into this makes the most of their 30 minute free advice phone service to get all the information you need.

February 12, 2020
Unprompted review
Rated 5 out of 5 stars

I called Berry Lodge Surveyors for some…

I called Berry Lodge Surveyors for some general advice on how to go about serving notice on my neighbours or whether i even needed to at all. This being in the near future, I realised some surveyors didn't give me the time of day really, but i got through to a member of staff named Shay i believe who was very knowledgeable, calm and humorous - Made my day! I was in an iffy mood to begin with but left very informed and uplifted. Will be using them in the near future.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Party wall issue

I spoke to Mr Bradley
About a party wall issue.

He gave me prompt and accurate information in relation to the issue that we had regarding who's responsibility it was to fix the damaged party wall, we wanted to know if it was our responsibility or that of our local council.

very good service indeed we will definitely be using them again .

January 6, 2020
Unprompted review
Rated 5 out of 5 stars

Snagging before completion of my building project

Many thanks to Tughan for his prompt service and diligent work. I have to mention that I intentionally hire his snagging service before the completion of my house build project because I had some concerns about the workmanship of my contractor's building work. Prior to the snagging, I made a list of queries concerning the technicalities and methods of the works my contractor has done. Tughan was very patient with me and he answered most of my questions in a professional manner. He spent a good amount of time inspecting my property throughout. I apologise for my late review as the snagging was done about 2 months ago and unfortunately my house is still not yet completed due to the lack of professionalism on my contractor's end. Working with my contractor has been a nightmare and he has this reluctant and denial attitude whenever I raise any issues regarding the build and his workmanship, he always tries to come up with somewhat illogical reason to dust me off. With the snagging report, at least I have a credible proof to show him that certain issues which will need to be rectified before the official handover.

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

The work that Berry lodge undertook for…

The work that Berry lodge undertook for me was excellent. I had some extremely difficult neighbours who didn't understand the process and were holding up my project. Bradley stepped in. managed the process clearly and efficiently and we were able to obtain the party wall agreements in a relatively short period of time. Communication was always excellent and the service was extremely professional. I would highly recommend Berry Lodge to anyone in need of a Party Wall Surveyor.

September 2, 2019
Unprompted review
Rated 5 out of 5 stars

I can highly recommend Berry Lodge…

I can highly recommend Berry Lodge Surveyors they dealt with a Party Wall agreement on my behalf which was quite challenging and where very professional a special thank you to Bradley Mackenzie who dealt with the Party wall agreement
I can highly recommend this company

Charles Lynch

August 24, 2019
Unprompted review
Rated 5 out of 5 stars

Recommend most highly.

This company and their work was excellent. They were efficient, effective, professional and good communicators. They were not always fast but their work was timely. They dealt with a dispute extremely well and saved me money. I recommend them most highly.

August 12, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from BerryLodge…

Excellent service from BerryLodge Surveyors.

Their advice on party walls has been clear, straightforward and delivered in a timely manner. I have no hesitation in recommending them.

I have also found the blog posts on their website very useful.

August 6, 2019
Unprompted review

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