I wish I could give a higher rating!! The staff today (Sunday 5th July) were wonderful. I desperately needed a piercing removed from my nose as it was stuck and embedded and Anna (Red and Orange hair... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Visited the liverpool store yesterday afternoon to get my noise pierced. The staff were really helpful and lovely especially daisy the piercer! She was so reassuring and patient considering they w... See more
Company replied
Had an absolutely amazing time in your Plymouth store, Liam and the team are an asset to you, loving the fresh new look it’s easier to shop but but but what has happened to the music ?!? Bought some c... See more
Company replied
Well what can I say today was an amazing experience, myself and my partner both suffer with stress related problems but a visit to the new Liverpool store was truly refreshing. The staff look amazing... See more
Company replied
Company details
About Blue Banana
Written by the company
This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!
Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye
Shop Piercing
Mon to Fri (USA - PST: 12:30am - 8:30am)
Mon to Fri (UK - GMT: 08:30am – 16:30pm)
Helpful Links
Please use the links below to get Customer Service support or to take a closer look at the products we offer.
Customer Service Opening Hours
These hours are when we have agents in the office to answer the phone and respond to tickets & emails.
If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.
Fashion With An Edge!
Written by the company
- Want to Return or Exchange Your Items?
- Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
- Get In Touch
- If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
- Something For Everyone!
- At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.
We Promise to Give Top Quality Service.
We care about each and every customer.
We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.
Contact info
Prince Albert House, Liskeard Business Park, PL14 3US, Liskeard, United Kingdom
- +44 (0) 1579 341907
- info@bluebanana.com
- www.bluebanana.com
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were super nice and friendly
The staff were super nice and friendly, it was my first piercing but the person piercing my ears (Emily) made me feel incredibly comfortable
June 15, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Blue Banana (New St
Blue Banana (New St, Birmingham) are an amazing store offering ear piercing.
I called in on the off-chance of seeing if I could get my ear rim pierced and managed to get in straight away. The store assistant was very helpful, informative and gave me an i-pad for me to log my details, give consent etc.,
I paid £45 for a Crystal threadless labret 8mm. There are lots of jewellery choices for the piercings and I was very comfortable with the one I chose and had. I have an allergy to nickel.
Elizabeth O'Neill was the trained piercer and she was fab. Very reassuring in nature, listened to exactly where I wanted the piercing placed and marked the place accordingly, told me to take a deep breath/exhale slowly and within seconds it was done!
The room downstairs where the piercings are done is spotless, Elizabeth is covered accordingly, apron, gloves etc., Its very medically clean.
I wouldn't hesitate to recommend Blue Banana and the team.....they were fab! THANK YOU.
June 8, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
All the staff is so friendly at blue banana Bristol I would highly recommend
All the staff at Blue Banana Bristol is so friendly. I got severed by Emily she is so kind and makes you feel confident before your piercing . I got my nose pierced by Miyles was very friendly and so helpful and made sure I was comfortable getting my nose pierced. I would highly recommend going here I have got all my piercings from here .Lily Blake
June 6, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Totally recommend 👌
I got my seconds done today by Jamie and it was amazing, he was so kind and he made me laugh alot. The staff upfront was also very kind and patient. if you want a piercing definitely go here.
😊
June 8, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
BB has always been the best place to go…
BB has always been the best place to go ever since I was a teenager a million years ago. Fabulous staff and piercers 🫶🏻
June 7, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
New piercing
Had two piercings in the top of my ear done by Miyles. I have to say the customer service from the moment you walk in is fantastic. Miyles was great, careful, kind and very knowledgeable. I'd definitely recommend going to blue banana. It is a little more expensive than other places but the way you are treated is definitely worth it.
June 7, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Excellent attention and expertise for…
Excellent attention and expertise for both my daughter’s belly button piercing. Would highly recommend the salon In Exeter and Kyle who was very kind and patient - thank you.
June 7, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
all staff was lovely
all staff was lovely, had plenty of peircings here and process has been fantastic!
June 7, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
They were very supportive and they…
They were very supportive and they helped me pick the right stud for the first time having it done. Mostly the staff and the other members of the public.
June 6, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Elsie did such a fabulous job
Elsie did such a fabulous job. Got mine and friend’s navel piercing done. She did it nicely with no pain at all.
June 6, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
My daughter (13) had her navel pierced…
My daughter (13) had her navel pierced today at Blue Banana Sheffield by Jess. Jess was lovely and really put my daughter at ease. She answered our questions easily. She clearly was very knowledgeable and knew what she was doing. I would highly recommend and will be going back for future piercings.
June 6, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Excellent quick delivery
Excellent quick delivery, easy to understand sizing and easy to order
May 25, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Great place for piercings
Great place for piercings! Very clear, precise instructions. Staff so friendly and lovely! Would recommend to anyone thinking about getting a piecing done ❤️
June 5, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
No problems whatsoever
No problems whatsoever. All done on line and ordering it was easy.
May 26, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Blue Banana
Great website
Great website, easy to order and fast delivery, up to date information very happy with all of this and product is perfect.
May 17, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
BB Team,
Customer Services
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
BB Team,
Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.