Blueberrybrands Reviews 

1,669
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Just tried selling a pair of Raybans I bought from here believing to be Authentic. 61mm lenses I ordered. Said 61mm on the box and arm. Lenses were actually 58mm. Can’t believe I was duped.

Rated 5 out of 5 stars

I would just like to say my initial dealing online with this company was not great but I have since removed my last review based on how they handled my complaint. In particular I would like to than... See more

Rated 5 out of 5 stars

I ordered Merrell Moab 2 LTR Mid men walking boots and was worried when received an email that they were despatched from Israel not UK. The boots arrived in 6 working days - original make and well pac... See more

Rated 5 out of 5 stars

I grew extremely skeptical after ordering my Persol sunglasses due to the fact it appeared to be a UK company but my product shipped from Israel. I waited it out because Blueberry Brands patiently r... See more

Company replied

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Blueberrybrands is a leading multichannel retailer offering a curated assortment of top brand names and exclusive products to its customers. Blueberrybrands incorporates inspiration, personalities, entertainment and lifestyle to provide a unique shopping experience. Our company is based in Israel, and we own five stores. All brands are purchased from the official suppliers or distributors. Our online marketplace offers a collection of the finest brands and thousands of the best fashion products. We are the premier lifestyle and fashion destination for everyone. Shop online for your favorite Celebrity brands and International Brands. Whether it is sunglasses, clothing & accessories and footwear, we showcase the most elite brands in the world. Ray Ban, Oakley, Dr. Martens, Lacoste, Tommy Hilfiger, Converse, Havaianas, Timberland, Micheal Kors, Wrangler, Versace, Toms, Dolce & Gabbana, Levi’s, Prada, Burberry, Vans and many other national and international, budget friendly as well as luxury brands await you with products that you just cannot turn down. A borderless world, a seamless marketplace; this is the vision of Blueberrybrands; we sell custom brands to meet the needs of the modern and international customer. We bring you the best of all things sexy and glam while keeping in mind that high quality does not have to come at a high price. Our objective is to make fashion as easy as possible, that is why we carefully add selected products on a regular basis, and it’s vital to our operations, and it is how you stay ahead in style! We guarantee that you’ll get the full fashion experience because you deserve it! Remember to get the fashion and feel the effect!


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

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(1,669)

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Rated 5 out of 5 stars

Great item, great price

Item arrived slightly later than anticipated, it was after the purchase, I realised it was shipped from Israel. But for the price paid, and because it was being shipped from abroad, it was a minor inconvenience , and the tracking of the item was perfect. Would use again

January 21, 2020
Unprompted review
Rated 1 out of 5 stars

they changed me the delivery time after…

they changed me the delivery time after i pay the item,, i am still waiting for the goods, not happy about the delivery system at all

December 20, 2019
Unprompted review
Blueberrybrands logo

Reply from Blueberrybrands

Dear Pablo,
Thank you for sharing your opinion with us, we care for each of our customer's satisfaction.

I'm sorry you misunderstood dispatching within 24 hours for delivery in 24 hours, one line below stated the delivery times.

We asked if you wanted to cancel but got a reply more than 48 hours later, we offered you to return for a full refund including shipping fees but got no replies.

Please do not hesitate to contact us for further assistance any time of day at contact@blueberrybrands.co.uk

Rated 1 out of 5 stars

The service provided is awful!

The service provided is awful!! Everything was great until I needed a refund as the item they sent me was in no fit condition to give as a present!

They informed me that they are unable to process refunds via card so this would have to be done via pay pal (paypal have now deducted a fee). After returning the money they have not processed correctly their end so the money is on hold and I am unable to access. I have now sent in excess of 10 emails to them and not 1 has had a response!

Would definitely not recommend using this company! They have no telephone numbers what so ever and are registered in the UK to a storage unit! Only numbers I can find all go back to Israel and will not connect!

December 18, 2019
Unprompted review
Blueberrybrands logo

Reply from Blueberrybrands

Hey Sophie,
Thank you for sharing, we appreciate your time writing this review.

I would like to apologize sincerely for the technical issues which led us to refund you using a different platform.

We send payments with the fees in mind so you will not receive any less than expected, if a mistake was made please contact us and we will fix this immediately!

We answered each of your inquiries within 24 hours as we do all our incoming messages, you might have sent to a wrong email address.

Please try contact@blueberrybrands.co.uk for further assistance, we are eager to help!

Rated 1 out of 5 stars

Absolute disgrace.

Absolute disgrace! Bought some Gucci sunglasses for my partner for Christmas which arrived yesterday. Poorly packaged, case scuffed and the to top it off, there is a side missing...yes you read correctly, a side is missing! Fine if you're a Dutch post-impressionist painter but not for the vast majority of the 2 eared public! I had to purchase the glasses from a different online seller as we're so close to Christmas. For my troubles I was offered a whole 10% off my next order! Disgusting!

December 18, 2019
Unprompted review
Blueberrybrands logo

Reply from Blueberrybrands

Dear Edward,
Thank you for bringing that issue to our attention. We will file the claim with the relevant department.

Kindly note that we offered you a full refund and paid return label in addition to 10% discount code for the next purchase.

Please accept our sincere apologies for any inconvenience.

Rated 5 out of 5 stars

An Excellent Seller

They are great ! Low price and fantastic service, both in communication and tracking information.
I would recommend purchasing from the Blueberry.

December 17, 2019
Unprompted review
Rated 2 out of 5 stars

The packaging was completely destroyed

The packaging was completely destroyed, box completely ripped and trainers just in the bag with a broken box

Further to this review and the reply given by blueberry... I did actually email you on the 23rd November regarding this matter to which no one bothered to reply

December 17, 2019
Unprompted review
Blueberrybrands logo

Reply from Blueberrybrands

Hey Nicola,
Thank you for taking the time to write and share about your experience with us, we improve with each reply and always aspire for more.
I'm sorry to see you haven't contacted us directly regarding this matter.

We are terribly sorry for the carrier's mishandling of your package, our goal is to satisfy all our customers!

Please email us at contact@blueberrybrands.co.uk and we will gladly help you as much as we possibly can!

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