Bluecare Reviews 

1,322
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

After an altercation with courier about him parking on private land where gravel just relaid,& churning up grass& gravel, foreign courier & woman accompanying him, have said package put in letter box... See more

Rated 1 out of 5 stars

SCAM PROTECTED BY EBAY! I've purcgased something on Ebay, never received the product, the seller said that Bluecare Express delivered my ite. According to Ebay I'm not eligible for a refund because I'... See more

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Rated 1 out of 5 stars

Company curier has decided to hand my parcel to someone in the building where I live, not even sure if he actualy did as there is no prove of that, nor name of person who did take my parcel. Spontane... See more

Rated 1 out of 5 stars

Absolutely awful company say item delivered when it was not even with cctv and ring doorbell no one delivered anything ripped off by courier company and then out of pocket as eBay side with courier co... See more


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1.7

Bad

TrustScore 1.5 out of 5

1K reviews

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No recent history of asking for reviews

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1.7

All reviews

(1,322)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

bluecare.express are rubbish

I have not received my item and delivery says left in letterbox but the item was a 500Ml bottle of liquid with a spray nozzle attached so it would not go through a letterbox even without any protective packaging .I have now sent 4 messages from their website and emails and i am still almost a week later getting requests for the tracking number that i have given them many times.

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

said the item was delivered and posted…

said the item was delivered and posted through letter box utter rubbish letterbox is small box by front door, item 1.5 mtrs long. how is this company allowed to trade this company doesn't care and turns my language blue

June 15, 2024
Unprompted review
Rated 1 out of 5 stars

Close this company

Close this company. Says delivered and wasn't.
They should not be allowed to trade as not fit for purpose.
Just look at reviews

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam!! Bought item from ebay get an email that was delivered and handed to resident I was at home that time but no one bring the item.

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

Would get 0 if I could

Would get 0 if I could. Never replied to my message of my missing item. Fake tracking fake delivery updates. Also I couldn't get a refund from eBay because they had the fake tracking number.

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

BIGGEST SCAM EVER DONT FALL FOR IT !

BIGGEST SCAM EVER DONT FALL FOR IT !!
I ordered my package on the 6th and then a day later it said it was out for delivery, I went to go check and it said it has been delivered even though my package was NO WHERE TO BE SEEN !! This is the worst experience I have ever had with my package ever. WHO EVER IS IN CHARGE OF BLUECARE EXPRESS SHOULD BE ASHAMED OF THEMSELVES

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

After an altercation with courier.

After an altercation with courier about him parking on private land where gravel just relaid,& churning up grass& gravel, foreign courier & woman accompanying him, have said package put in letter box,more
Than one item in package, so doubtful it would fit through letterbox, but if it did it would have been on floor in living room, nothing came up on t.v.from cctv camera, but he's said he's delivered. He has not...

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Scam and sham…

Said they left in communial porch but it would be impossible to get in without ringing one of my 3 neighbours. Absolutely a scam. E Bay should take them off the pay roll and look in to this sham company.

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs,

Avoid at all costs,
they said my parcel was delivered on bank holiday monday and posted through my letterbox, the item would not even fit in the letterbox I now believe it has been stolen as the door is just a few feet from the footpath, thats if it was ever delivered at all

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam, I'm sure. There saying my parcel was delivered 3days before it was posted. How does that work.
Pretty sure it's a bullsh#t company that is something to do with these massive Chinese warehouses.
•Sell an item that doesn't exist,
•say its delivered,
•you have to take it up with a courier that dosent exist.
•They've just took your money,
•then they'll close the advert.
Ebay won't do anything either.
Please just avoid.

May 25, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudsters. You'll never get your package.

I bought on onbuy with free delivery.
I did not know which company they use for delivery. I had never heard of Blurecare before.
The delivery time was Saturday-Monday. Sunday evening after 10 pm I got an email that it was delivered. I went out to look for it. I couldn't find it anywhere. The whole outside area is covered by CCTV. There are 5 cameras outside. We see everything. 24-hour surveillance. I checked the footage. Nobody brought any package.
I went to the Blurecare website. I entered the tracking number. There it said Saturday afternoon it was delivered and left near the door.
Back to the CCTV footage again. I checked the whole of Saturday. Only Royal Mail and Evri were here. No one else.
I wrote a complaint on the site. Of course no one replied.
I have read many reviews. After this I am sure these thieves just steal the packages.

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers and thieves

Scammers and thieves bought 2 separate items on Onbuy ,neither arrived although courier say they delivered,photo of delivery is not my address .Don't use any company that uses them to deliver

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Courier left parcel on doorstep and was…

Courier left parcel on doorstep and was stolen messaged them nothing from them and to top it all seller said as far as he's concerned it's been delivered opened a case with ebay and they told me because he had a tracking number there's nothing they can do so Courier's can do what they like with your parcels take them home and not even have to ho out and deliver them, their name makes me laugh BlueCARE Express. How the hell is this company allowed to get away with it and why are Ebay allowing sellers to use this company Police should be looking into this company.

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

Bluecare Express lost my goods

Bluecare Express lost my goods. I contacted them - they told me to find them myself. After several emails - nothing. The delivery photo was of the interior of a recycling bin (somewhere in the country/world) with a package (the address of which was illegible) on top of the rubbish. I won't use a company in future that uses Bluecare Express. Shabby company.

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible and dishonest

Terrible and dishonest. They say a parcel has been delivered and handed to resident when they havent event been to my address. No ring of the doorbell, nothing on CCTV.

April 28, 2024
Unprompted review
Rated 1 out of 5 stars

This is a dishonest company

This is a dishonest company. They swore blind they put the envelope from eBay through my letterbox unfortunately for them I have CCTV that records 24 hours a day seven days a week to prove that they are liars avoid using this company.

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

it shoud be -1*

it shoud be -1*
Say item delivered on a Sunday evening even though not due to be delivered until a week later
All at home no one delivered
They stole the item

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers and thieves

Scammers and thieves
Say item delivered on a Sunday evening even though not due to be delivered until a week later
All at home no one delivered
They stole the item
The seller refuses to refund as tracking showed delivered.
Don’t use !!

April 21, 2024
Unprompted review

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