Blue Light Insurance Reviews 990

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the entire process smooth and stress-free. People frequently highlight the exceptional customer service, noting the team's ability to explain complex information clearly and patiently. Many appreciate the quick response times and the overall efficiency of the service, which contributes to a positive user experience. Consumers often mention feeling supported and respected, with advisors who listen to their concerns and avoid pushy sales tactics. The team's ability to accommodate individual schedules and provide frequent updates is also highly valued, ensuring a hassle-free experience for many.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Service

Customers consistently note positive experiences with service, highlighting the easy application process,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently highlight the helpfulness,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and clarity of the... See more

Response time

People report positive experiences with response times. Customers consistently praise the prompt and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had many quotes from a few providers, and Bluelight Insurance provided me the best one. I felt supported by their team. Ryan explained me in detalis and with clarity everything I needed and wanted t... See more

Company replied

Rated 5 out of 5 stars

Milo, Hannah and the Team were fantastic throughout. We were dealt with in a professional and friendly manner throughout and the insurance policy we secured suits us perfectly. We would wholeheartedly... See more

Company replied

Rated 5 out of 5 stars

My partner and I used Blue Light Insurance to support us with purchasing life insurance. The team were very accommodating to our shift patterns, and met with us at convenient times to remove stress... See more

Company replied

Rated 5 out of 5 stars

Betul was so friendly and helpful during the process of setting my life insurance up for me. She wasn’t pushy and she was really understanding. She allowed me time to process things and was patient wi... See more

Company replied


Company details

  1. Life Insurance Agency
  2. Insurance Agency
  3. Insurance Broker

About Blue Light Insurance

Written by the company

Blue Light Insurance Solutions specialises in providing personalised insurance advice to the NHS, Emergency Services, Armed Forces, Public Sector & Civil Service!

We offer the following products: Life Insurance, Critical Illness Insurance, Income Protection Insurance, Mortgage Protection & Private Medical Insurance!


Visit our website!

Or call a member of our friendly team on: 0800 270 0004 (lines open Mon - Fri: 9am - 6pm)


Contact info

4.9

Excellent

TrustScore 5 out of 5

990 reviews

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Rated 5 out of 5 stars

Seamless experience with Blue Light…

Seamless experience with Blue Light Money.

I’m very impressed with the service I received from Blue Light Money. Maria was my primary adviser and was incredibly helpful throughout the entire journey, making sure I understood all my options. Adriana was also instrumental in getting everything secured. Both were professional, friendly, and efficient. I’m so glad I had their help getting my policy in place!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Brillianr Betual

brilliant from start to finish there is not a lot I can say that will not be 5* PLUS for the AMAZING Betul and her devotion to getting the right cover for me!

Betual went above and beyound to ensure we had time to talk and her manner on the phone was phenomenal!!!!!! She was not pushy and knew exactly what were the correct requirements were for my cover and also had an amazing knowledge of the companies she was using.
I was a hard customer as I knew little of what I really needed and I was HARD to track down!!!! But Betul was both professional and understanding!

CANNOT rate them and Betula highly enough.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Blue Light…

Great experience with Blue Light Insurance again. Easy application process, their service was helpful and responsive and communication clear throughout. Highly recommend if you are looking for guidance on setting up a new policy or changing an existing one. Special thanks to Max and Hannah.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service - highly recommend

Couldn’t be happier with service and advice I received from Ryan and Adriana. I felt informed right from the beginning and in control of deciding the level of cover that was right for me. I couldn’t be happier with how I was treated and the product I signed up to. Thanks for making this such an easy, positive experience.

April 9, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Charlene,

This is a great review to read, thank you for taking the time to write it.

We are delighted that you were happy with the service that Ryan and Adriana provided and felt informed during the whole process.

We like to make sure that clients are kept in the loop during the whole process and so that they feel comfortable and happy when we find the right product for them.

If you ever need to ask us a question, make changes to your cover, or discuss anything else - don't hesitate to get in touch.

Blue Light Insurance

Rated 5 out of 5 stars

Flexible and pragmatic service

Flexible and pragmatic service, working through various options to protect our family in various eventualities. We were incredibly impressed with the professional service and the competitive price for our life insurance plan. Would highly recommend

March 31, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Kimberley,

WOW! what a great review to read.

Thank you so much for recommending us, and we are so pleased that we were able to offer you various options, which resulted in the right life insurance plan for you.

If you ever need to ask us a question, make changes to your cover, or discuss anything else - don't hesitate to get in touch.

Blue Light Insurance

Rated 5 out of 5 stars

Fantastic personal service

Fantastic personal service could not have been better. Very much appreciated a call bang on the arranged times.

April 7, 2026
Unprompted review
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Reply from Blue Light Insurance

Hi Shane,

Thank you for leaving such a great review.

We are so happy that you received "fantastic" customer service, we thrive to look after our clients and make sure that we contact you on the arranged call times.

Please do let us know if we can be of any further help.

Blue Light Insurance.

Rated 5 out of 5 stars

Good advice and always well explained

All options were well explained

March 30, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Alyson,

Thanks for the review.

Its great to hear that all the options were well explained to you and that you were happy with the advice provided.

We look forward to looking after you now and into the future.

Blue Light Insurance

Rated 5 out of 5 stars

Very helpful & knowledgeable

Very helpful, knowledgeable and responsive. It's been very straightforward and they've found me a great deal.

April 2, 2026
Unprompted review
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Reply from Blue Light Insurance

Hi Daniel,

Thank you for leaving us this review.

We are so happy that you found the whole process straightforward and that we managed to get you a great deal.

Let us know if we can be of any further assistance and we look forward to helping in the future.

Blue Light Insurance

Rated 5 out of 5 stars

Excellent service

Excellent service, very professional service, kind and caring, very efficient. Thank you

April 1, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Melanie,

Thank you for leaving us a review.

I'm glad we were able to meet your expectations!

Please do let us know if we can be of any further help.

Blue Light Insurance

Rated 5 out of 5 stars

From start to finish the whole process…

From start to finish the whole process of purchasing a life insurance policy was quick and simple.

Ryan and Adriana have been particularly supportive in getting this all sorted and cleared in good time.

I would strongly recommend the team for all future policy enquiries.

April 1, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Rob,

Thanks for leaving such a lovely review.

Its great to hear that you found the whole process quick and simple, and that Adriana and Ryan gave you all the support needed to get the cover in place. They really go the extra mile for their clients and it looks like you experienced that yourself.

If there is anything else we can help you with in the future please let us know, we look forward to working with you again.

Blue Light Insurance

Rated 5 out of 5 stars

Great service and provides tailored…

Great service and provides tailored quotes based on individual's needs.

March 30, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Arun,

Thank you for leaving us this review.

We are glad to hear that you were provided with great service. We understand that everyone's situations and needs are different, so we tailor the quotes, so that they are best suited to each individual, providing you with the best cover for your current situation.

We look forward to working with you again in the future!

Blue Light Insurance

Rated 5 out of 5 stars

Highly recommend

Very helpful, always contactable, kept me up to date and quick to action everything. They spent time looking for full cover when my initial offer wasn't able to offer what I was looking for. Great service and got exactly what I needed. Would use them again!

March 26, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Heather,

Thanks so much for your review.

We believe that it is vital to keep clients up to date during the whole process, we are glad that you experienced this and that we managed to find the right cover option for you in the end.

We look forward to working with you again in the future!

Blue Light Insurance

Rated 5 out of 5 stars

Very knowledgeable about all the…

Very knowledgeable about all the different options. I had alot of questions and everything was explained in easy to understand terms. Emails answered very rapidly. Hannah and Milo were both brilliant.

March 27, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Carolyne,

Thank you for taking the time to leave us this review.

Were glad that you felt that you comfortable to ask us a lot of questions, we are always happy to provide you with the answers and make sure you are happy and understand everything about the cover options.

Milo & Hannah, they really go the extra mile for their clients and it looks like you experienced that yourself.

We’re here to assist you whenever you need further support.

Blue Light Insurance

Rated 5 out of 5 stars

Excellent Service

Milo, Hannah and the Team were fantastic throughout. We were dealt with in a professional and friendly manner throughout and the insurance policy we secured suits us perfectly. We would wholeheartedly recommend Blue Light Insurance to anyone. One of the best and more competitive services out on the market. Thanks guys!

March 27, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Tony.

Wow! thanks for leaving such a nice review.

We pride ourselves on providing competitive prices compared to the rest of the market.

We're really glad Milo & Hannah managed to help you, get the cover that you wanted and that their service was up to standard, meaning that you would recommend us.

We look forward to looking after you into the future and continuing to make your cover stays suitable as your circumstances change and evolve!

You can contact us any time and we will be glad to help.

Blue Light Insurance.

Rated 5 out of 5 stars

Good service, flexible and knowledgable advisors

We recently set up a life insirance policy with the help from Maria from Blue light insurance. Maria was flexible to talk at a time that works for us and was knowledgeable in recommenting different options. We would use blue light insurance again and were happy with their service for the second time.

March 25, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Johanna,

Thank you for leaving us this review.

It's great to hear that you have used our services for a second time and that you are so happy with our service, especially from Maria, that you would like to use us again in the future.

We like to provide clients with as many options as possible, yet not to confuse them, so we can find the perfect option for you.

If you ever need to ask us a question, make changes to your cover, or discuss anything else - don't hesitate to get in touch.

Blue Light Insurance

Rated 5 out of 5 stars

Great company 10/10

Milo was great. Super professional, very helpful & made the whole experience completely stress free. Thank you!

March 19, 2026
Unprompted review
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Reply from Blue Light Insurance

Hi Fiona,

Thank you for leaving us this honest review.

We are so happy that you found the whole process completely stress free and that Milo was professional and helpful throughout.

We are always here to help you now and into the future, so any questions just give us a call or email.

Blue Light Insurance

Rated 5 out of 5 stars

Giorgia at blue light insurance is an…

Giorgia at blue light insurance is an extremely helpful and professional person. She is prompt in her responses I appreciate her hard work and clear communication.

I hope she gets promoted soon!

March 17, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Sukriti,

Reading this review made me smile.

Professional standards are something we focus really seriously on here, so we're glad that this came through in your dealings with us/Giorgia and that you found the whole process prompt and helpful!

We are always here to help you now and into the future, so any questions just give us a call or email.

Blue Light Insurance

Rated 5 out of 5 stars

Betul was so friendly and helpful…

Betul was so friendly and helpful during the process of setting my life insurance up for me. She wasn’t pushy and she was really understanding. She allowed me time to process things and was patient with me. I highly recommend her! Adriana was also efficient at replying to my emails and getting my life insurance started when I was finally ready to. Thank you!

March 17, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Sara,

WOW! what a lovely review to read!

We are so happy that you felt that Betul (your advisor) was patient and understanding with you during this process. We always want to make our clients feel comfortable and not forced into anything.

This also seems to have worked well with Adriana's efficiency and resulting in you getting the Life Insurance cover in place.

Please do let us know if we can be of any further help.

Blue Light Insurance.

Rated 5 out of 5 stars

Maximum availability!

Maximum availability!
I recently used their services and was very satisfied. In addition to patiently guiding me step by step and advising me, Betul (the one I spoke with) was always available to answer my questions, even late at evening

March 11, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi,

Thank you for the review.

Availability is a big part of our work ethos here, and we are glad that you managed to speak to Betul (your advisor), when you needed and that she was able to provide you with all the answers to your questions quickly and to get the cover in place.

We look forward to looking after you now and into the future.

Blue Light Insurance.

Rated 5 out of 5 stars

Life insurance policy

Honest and helpful feedback guiding me through the whole process.Extremely helpful with medical questions asked.Very competitive quotations for life assurance.Came accross trustwothy and reliable partner.

March 3, 2026
Unprompted review
Blue Light Insurance logo

Reply from Blue Light Insurance

Hi Francisco,

Thanks for the great review.

We're glad that you felt that the services provided were trustworthy and honest.

We aim to build a good relationship with our clients, so we can then find them the best cover to suit their financial and medical needs.

We look forward to helping you now and in the future.

Blue Light Insurance

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