Blue Star Developments Reviews 224

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the professionalism and efficiency of the staff. Many people appreciate the clear communication and prompt responses, which contribute to a smooth and satisfying customer journey. Reviewers also praise the helpfulness and expertise of the team, often mentioning their willingness to go above and beyond to ensure customer satisfaction. However, some customers experienced dissatisfaction with the handling of issues, specifically mentioning being repeatedly let down after promised visits and a lack of follow-through on agreed inspections.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, professional, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very start Sophie provided the right level of contact and support. Nathan did the survey at the time agreed and even better actually turned up when they said they would. Fully explained the... See more

Rated 5 out of 5 stars

From the very start Sophie provides the right level of contact and support. They call and conduct site surveys when they say they will and are clear with their pricing and work schedule. The ordering... See more

Rated 5 out of 5 stars

I'm really happy with Blue Star developments and would recommend to anyone. Every phone call and interaction was swift and responsive from the start. Sophie provided great, responsive customer service... See more


Company details

  1. Double Glazing Installer
  2. Handyman

Written by the company

Building Trust With Quality Work. 03337721851


Contact info

4.8

Excellent

TrustScore 5 out of 5

224 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Highly recommend !!

Highly recommend !!! Nathan came out to fit a cat flap for us ...what a pleasure ...job was done quickly and done to a very high standard.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Cat flap fitting

Nathan fitted a cat flap for us today. Excellent service. Easy to deal with and tidied up afterwards. Would highly recommend.

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Double glazing unit failed

Double glazing unit failed. I enquired with BSD and received a phone call shortly after. Tidy, friendly and reliable staff. Will definitely use again

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Dog flaps March 2021

Messaged these guys for a quote on 2 dog flaps, measured next day fitted following week. Excellent quality, easy going guys fitted extremely good service from start to finish. Highly recommended them.

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant work and a great price, win win !

Found these guys online and contacted them following reading all these great reviews. Nathan was fantastic, returned my calls, turned up on time, super professional and friendly too. We needed work done on some leaking Velux windows and Nathan explained and showed us where the problems were. Both Nathan and his colleague did a great job, cleaned up their work and are friendly guys. Windows don't leak now so we are happy ! Price wise these guys are also very competitive. We will definitely use again. Very happy with their work and customer service.

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

Cat Flap Fitted

The guys who fitted the cat flap today were nice. Explained clearly how the cat flap works and had it all sorted within 30 mins. Thought it would take longer due to the type of backdoor we have.
Very impressed!
Also tried to clean area up with our handheld hoover. I said I would go over it with the bigger hoover as I didn't want them to use it due to covid.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Good service having a cat flap fitted…

Good service having a cat flap fitted today.
Good communication throughout.
Fitter was polite and respectful of keeping the house clean.
Overall experience was good from start to finish , cat flap looks great.
Most competitive on price too.
Thanks team .

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Professional and reliable

Developed a leak around one of four Velux. Contacted a number of local roofers and the only one to respond was Nathan of BSD. He explained that the leak could be due to one of three issues and quickly identified the issue. He also found that the windows hadn’t been fitted properly in a roof of such shallow pitch and gave a very competitive quote for the remedial work. Gave a start date and his team (Gavin and Ethan) arrived as promised. The 2 day job took slightly longer due to the weather but to compensate, Gavin arrived on a Sunday to complete the work. Extremely happy with the finished work. Would I use them again? Definitely. Need some ridge tiles repointing and broken tiles replacing so Nathan will be getting a call when the weather gets warmer!

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Leaking Velux window

I was dubious of a £75 call out charge for my leaking Velux window, but given a roofer had already made matters worse, I thought I’d give them a try. Great service, window fixed for the £75. Couldn’t be more delighted.

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great service.

Responded to request for a quote for a cat flap within 30 mins. Had cat flap fitted today. Great job done; worked quickly and cleanly. Would thoroughly recommend them.

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Super fast and Quality work

Got to me within a day and did a great job of servicing and repairing 2 old Velux's. Worked clean and were super friendly. Will be booking again to sort my Mum's out in the spring. Thanks

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

Leaking Velux Window Seal

I had a leaking velux window seal. Fast and efficient service and kept me fully informed of all details of the job and explained how I can complete a routine service myself .
Can't fault this company did an amazing job, thankyou.

January 28, 2021
Unprompted review

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