Blue Tit Reviews 260

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their talent, friendly demeanor, and ability to deliver excellent results, often exceeding expectations. Many people highlight the exceptional service and welcoming atmosphere, making their visits enjoyable and stress-free. Consumers are particularly happy with the quality of the haircuts and coloring, noting that stylists listen attentively and provide outstanding outcomes. However, some people were dissatisfied with certain experiences, specifically mentioning issues with trainee stylists. These customers reported unsatisfactory results, such as uneven coloring or damaged hair, and expressed frustration with the salon's response to these concerns. A few other people also felt that the service was not always efficient, experiencing long waiting times or feeling neglected during their appointments.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the talent, professionalism, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the staff for their... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the results, highlighting... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe their visits as wonderful, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Louisa at the Leyton Blue Tit Salon is INCREDIBLE. She listens and knows exactly what I want, always amazing results which I constantly get compliments on, even when I am due an appointment. She has c... See more

Company replied

Rated 5 out of 5 stars

I had the best experience with Bradley of Blue Tit Brixton. Such a lovely man who took a huge amount of time to consult and suggest but he was not remotely pushy. I trusted him throughout and I can ho... See more

Company replied

Rated 5 out of 5 stars

I have been having my hair cut by Pabina for a few years and she is absolutely amazing, talented and lovely person. Always happy and transformed afterwards. Everyone in the salon is very friendly and... See more

Company replied

Rated 5 out of 5 stars

I visit the Brixton branch of Blue Tit every two weeks for a root tint, and I’m always looked after by one of the talented assistants. I started with Jada, then Katie (both brilliant… and then the... See more

Company replied


Company details

  1. Hair Salon

Written by the company

Blue Tit salons are for the sustainably conscious; we care about our clients and our planet alike, believing that our environment must be respected and that it can be without compromising on quality. We are reliable, friendly, and forward-thinking, and with our talented team, offer cuts, colours and tailor-made treatments in London, hosting our clients in beautifully designed, individually unique spaces.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Curly hair cut/layers

I had a lovely experience getting my curly hair cut in streatham by Federico who did an amazing job!Highly recommend!

September 21, 2025
Unprompted review
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Reply from Blue Tit

We're so glad Federico could give your curls the treatment they deserve. Thank you for choosing Blue Tit Streatham- we can't wait to welcome you back to the chair! BT

Rated 5 out of 5 stars

Just had my roots done by Erin in…

Just had my roots done by Erin in Clapton and im really pleased. the whole hair has been blended nicely leaving the highlights exposed as I asked.

Thankyou :) xx

September 4, 2025
Unprompted review
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Reply from Blue Tit

It’s brilliant to hear you’re so happy with your results! We’re glad your highlights are exactly as you wanted. We’ll be sure to share this with the Clapton team. See you for your next refresh, BT

Rated 5 out of 5 stars

Amazing cut from Remmy

Super welcoming and comfortable and got an amazing trim from Remmy , would definitely recommend the shop :)

August 4, 2025
Unprompted review
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Reply from Blue Tit

We are so pleased you felt comfortable and welcome with us! Remmy is a fantastic stylist, and we're chuffed to hear you're happy with your trim. Thank you for the recommendation—we look forward to seeing you again soon. BT

Rated 5 out of 5 stars

Gemma has done my hair twice now and I…

Gemma has done my hair twice now and I always walk out feeling amazing. Her blowdrys are incredible and always cheer me up. They last for a really good amount of time and she gets the best volume out of my hair. Can't recommend her enough!!

August 22, 2025
Unprompted review
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Reply from Blue Tit

We are so pleased to hear you always walk out feeling amazing! Gemma is an absolute pro at creating that long-lasting volume, and we’re so pleased to hear her blow-dries always cheer you up. Thank you for the high recommend—we look forward to seeing you for your next visit, BT

Rated 5 out of 5 stars

Adele at Blue Tit Portobello

Had my colour done with Adele at the Portobello branch of Blue Tit. I can’t rate her high enough. Excellent job. Both professional and friendly. I would highly recommend her.

August 7, 2025
Unprompted review
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Reply from Blue Tit

We are so pleased you had such a brilliant experience at our Portobello salon! Adele is an absolute professional, and we’re so pleased you're happy with your colour. Thank you for the high recommendation—we look forward to seeing you for your next visit, BT

Rated 4 out of 5 stars

I went to blue tit hair salon for the…

I went to blue tit hair salon for the first time. I was greeted and asked what would I like to drink 🍷 I looked at the list and had gin and tonic followed with popcorn and a glass of water. Which I found welcoming.
My hair was done brilliantly and the hair stylist was very friendly. Would I go back (YES) woolwich se18 very Good 👍🏽 The music was tranquil and great and the hair dresser was called.
( MBALI)

July 30, 2025
Unprompted review
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Reply from Blue Tit

Thank you for the kind review! We are so pleased to hear you had such a great experience with Mbali. Come see us again soon! BT

Rated 5 out of 5 stars

Happy customer

I had an exhibition opening and wanted my hair to be up nice. I have very thin hair. I asked for a not too traditional hair up. I left it in George's hands and he did a great job. I felt really happy. I will certainly go there again ...

May 8, 2025
Unprompted review
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Reply from Blue Tit

Hi Christel! Thank you for the kind review. We couldn't be happier to hear you loved the results! Come see us again :) BT

Rated 5 out of 5 stars

Dalston branch hair cut by amazing Pabina

I have been having my hair cut by Pabina for a few years and she is absolutely amazing, talented and lovely person. Always happy and transformed afterwards. Everyone in the salon is very friendly and the salon has a very good atmosphere. Never used to enjoy going to the hairdressers till now. Thank you!

July 20, 2025
Unprompted review
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Reply from Blue Tit

Thank you for the lovely review Idoia! We are so pleased to hear you always have a great experience with Pabina. Come see us again! BT

Rated 1 out of 5 stars

Ultimately disappointing

Ultimately disappointing. I initially had a good experience with one stylist at Blue Tit for 3 visits. That stylist left and I noticed that there'd been a review of pricing across the company. I had been going to have my head shaved with clippers to grade 1 and was worried that I'd be overcharged as a woman. For my first 3 visits, I was charged £36. These were done professionally and with care by the stylist I had though it was just a dry cut and some conditioning after. Then I called back three weeks after my stylist left to make an appointment at either Brixton/Streatham because I could no longer see the pricing for a buzz cut with clippers on the website. I was quoted £80 for a buzz cut! I was told this was because not all stylists have skill with using clippers. Took my business to Headmaster-also extremely reputable with great stylists- they washed my hair, massaged my head, cut my hair with clippers and conditioned my buzz cut all for £30. What a contrast!

June 4, 2025
Unprompted review
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Reply from Blue Tit

Thank you for sharing your feedback Yvonne. We are sorry to hear about your experience regarding our pricing structure and the difficulty you faced when trying to book your buzz cut. Your comments regarding the clarity of our website pricing and the consistency of our quotes across different branches were very helpful for us to review internally. We appreciate you giving us the opportunity to look after your hair in the past and wish you all the best with your new stylists. BT

Rated 5 out of 5 stars

Great hair cut and colour experience

Had a great experience getting my hair cut and coloured by Stevie in the East Village salon. I hadn't had my hair coloured before, and they really took the time to explain the different options and what would work best for me. Definitely recommend and will be going back :)

July 3, 2025
Unprompted review
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Reply from Blue Tit

Hi Charlie! Thank you for this lovely review of Stevie! We are so pleased to hear you had a positive experience and look forward to welcoming you back :) BT

Rated 5 out of 5 stars

I had the best experience with Bradley…

I had the best experience with Bradley of Blue Tit Brixton. Such a lovely man who took a huge amount of time to consult and suggest but he was not remotely pushy. I trusted him throughout and I can honestly say, this has been the best haircut of my life. Thanks so much Bradley - not only are you super talented but you're a lovely man with it too.

June 28, 2025
Unprompted review
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Reply from Blue Tit

Thank you Andrea for this lovely 5-star review of Bradley. We couldn't be happier to hear you felt comfortable throughout and most importantly are happy with the results! Come see us again soon :) BT

Rated 5 out of 5 stars

My son and I had a fantastic experience…

My son and I had a fantastic experience at Bluetit Portobello. A lovely bunch of people! Genuinely soulful and uplifting! Finn washed our hair, a rising star! We had our hair cut by Charlie who is just superb! Lovely person and a great stylist! Lovely Kamila who is part owner was so warm too! We highly recommend!! Thank you guys and see you soon!

June 26, 2025
Unprompted review
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Reply from Blue Tit

Hi Joanna, Thank you for this wonderful review of the team! We are so pleased to hear you had such a great experience. We look forward to seeing you again soon! BT

Rated 5 out of 5 stars

A great men's cut by Gemma at the…

A great men's cut by Gemma at the Peckham Salon. A really modern thoughtful haircut, and had great chats too. I have wavy hair and don't suit a severe cut so was really happy with the results. I'm a repeat customer now, already booked in for the next one!

April 11, 2025
Unprompted review
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Reply from Blue Tit

Hi Sam, Thank you for the 5-star review! We couldn't be happier to hear that you love the results of your cut and service with Gemma! We really appreciate the feedback and look forward to seeing you at your next visit! BT

Rated 5 out of 5 stars

Blue tit Portobello hairdresser Adele

Blue tit Portobello hairdresser Adele. She is amazing, warm and professional. Finally I found the best one. Vey excited

April 23, 2025
Unprompted review
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Reply from Blue Tit

Hi Ingrida! Thank you for the lovely feedback of Adele - We are glad to hear you are pleased with your experience and look forward to welcoming you back soon! BT

Rated 5 out of 5 stars

Mbali your the best 😁

Received the best professional service from Mbali. My 10 year old daughter loved the experience and her opinion the service was fantastic and 10/10

March 26, 2025
Unprompted review
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Reply from Blue Tit

Hi Latifa! Thank you for this lovely 5-star review. We really appreciate it and are so happy to hear you had such a great experience. We look forward to seeing you again! BT

Rated 5 out of 5 stars

Francesco at the Creek Road branch…

Francesco at the Creek Road branch (Deptford/Greenwich) was absolutely wonderful. I never know what I want or need so he was very patient and guided me through various choices and suggestions. Ended up with a fabulous haircut that has the practicality that I need while also making me feel great. Thank you so much. I will definitely be back soon!

March 20, 2025
Unprompted review
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Reply from Blue Tit

Hi Paula! Thank you so much for this wonderful review of Francesco - We are pleased to hear you love the results of your cut and felt guided throughout the service! We hope to see you again soon :) BT

Rated 5 out of 5 stars

A wonderful experience

I had a wonderful experience at Blue Tit Greenwich with Francesco - I was a bit nervous going in as I wanted a different style. He was very patient and thorough and did such a beautiful job- he took time to listen and even showed me the best way to style it. The salon has a lovely atmosphere and I would very much recommend it.

February 26, 2025
Unprompted review
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Reply from Blue Tit

Thank you Maeve for this lovely review! We are pleased to hear it! We look forward to seeing you again soon. BT

Rated 1 out of 5 stars

❌ Avoid this salon at all costs

❌ Avoid this salon at all costs! ❌

I had an absolutely terrible experience at Blue Tit Dalston with a top stylist named ..... I went in expecting a professional haircut, but what I got was a complete disaster. My hair was hacked into, leaving me no choice but to seek an experienced stylist the same day to fix the mess—at a premium price!

To make matters worse, when I contacted the salon about the issue, they only offered a 30% refund, despite the fact that their stylist’s mistake left me out of pocket for a full correction. I had recently undergone a knee operation and was unable to reach out immediately due to complications, but they showed no flexibility or understanding.

A professional salon should take responsibility for poor work and treat customers fairly. Unfortunately, that was not my experience here. I wouldn’t trust this place with my hair again.

💬 If you value your hair, I strongly recommend looking elsewhere!

December 21, 2024
Unprompted review
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Reply from Blue Tit

Thank you for sharing this feedback Annie. We are truly sorry about the distress and inconvenience you experienced following your visit to Dalston several years ago. Providing a high standard of technical work and supportive customer service is our priority, and it is clear we fell short in your case. We have since refined our training and internal processes to ensure all our clients feel heard and well-looked after, regardless of their circumstances. Should you ever consider returning, please do get in touch with us directly. We are confident we have only improved in the years since and would love the opportunity to provide the experience you expected. Kindest, BT

Rated 5 out of 5 stars

Fantastic Salon

This hairdressers is fabulous, my colour and cut have never been better. The staff are super friendly and the place is really relaxed. Mbali in the Woolwich salon does my hair and she’s super skilled. Love that they give you refreshments, the whole experience feels like a treat. The pricing matches the standard of the stylists and is worth every penny.

December 19, 2024
Unprompted review
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Reply from Blue Tit

Thank you for sharing Sarah! We are so pleased to hear you love the results of your cut and colour. We appreciate the lovely feedback and look forward to seeing you again! BT

Rated 5 out of 5 stars

I had a fantastic experience at Blue…

I had a fantastic experience at Blue Tit East village, all the staff were friendly and welcoming!! I’m so happy with my balayage done by Louisa, who made sure all the way through that I was happy with how it was turning out! I’d definitely go back again and recommend Louisa!!

January 28, 2025
Unprompted review
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Reply from Blue Tit

Hi Sophie! Thank you so much for the lovely review of Louisa! We are so pleased to hear you had a great experience and we look forward to seeing you again soon! BT

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