Blue Tit Reviews 260

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company, often praising the staff for their incredible talent and ability to understand exactly what customers want, leading to amazing and consistently complimented results. Many highlight the welcoming and friendly atmosphere of the salons, with some enjoying thoughtful touches like drinks and snacks, making their visits very pleasant. Customers consistently report being happy and transformed after their appointments, appreciating the professional and caring approach of the stylists, who often provide excellent consultations and make helpful suggestions. However, some people were dissatisfied with their color services, experiencing results like harsh root demarcation, uneven highlights, or hair that felt damaged and like straw. A few other people also felt that the salon did not take responsibility for issues caused by trainee stylists, leading to significant disappointment and additional costs to fix the problems. There was also an instance where a customer was left alone with wet hair for an extended period, leading them to leave without service.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individual stylists for their... See more

Service

Users describe positive interactions with service, often highlighting the professionalism and attentiveness... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the fantastic finish that grows out... See more

User experience

Reviewers mention positive feedback about user experience, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Louisa at the Leyton Blue Tit Salon is INCREDIBLE. She listens and knows exactly what I want, always amazing results which I constantly get compliments on, even when I am due an appointment. She has c... See more

Company replied

Rated 5 out of 5 stars

I had the best experience with Bradley of Blue Tit Brixton. Such a lovely man who took a huge amount of time to consult and suggest but he was not remotely pushy. I trusted him throughout and I can ho... See more

Company replied

Rated 5 out of 5 stars

I have been having my hair cut by Pabina for a few years and she is absolutely amazing, talented and lovely person. Always happy and transformed afterwards. Everyone in the salon is very friendly and... See more

Company replied

Rated 5 out of 5 stars

I visit the Brixton branch of Blue Tit every two weeks for a root tint, and I’m always looked after by one of the talented assistants. I started with Jada, then Katie (both brilliant… and then the... See more

Company replied


Company details

  1. Hair Salon

Written by the company

Blue Tit salons are for the sustainably conscious; we care about our clients and our planet alike, believing that our environment must be respected and that it can be without compromising on quality. We are reliable, friendly, and forward-thinking, and with our talented team, offer cuts, colours and tailor-made treatments in London, hosting our clients in beautifully designed, individually unique spaces.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

260 reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Blue Tit Greenwich is Magic

Lee gave me a fantastic, transformational haircut this afternoon. He explained what he was doing and why, made suggestions to ensure it worked for me day-to-day, and was great fun as well. I am thrilled that this fabulous salon--with attentive staff and comfortable surroundings (love the plants)--is in my neighbourhood. Highly recommended.

April 29, 2023
Unprompted review
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Reply from Blue Tit

Hi, Thank you so much for your lovely review of Lee - we are so pleased to hear you love your new haircut. We hope to see you again soon :) BT

Rated 5 out of 5 stars

Great Salon in Streatham

I have been going to blue Tit in Streatham for the past few years. The staff there is always attentive and friendly. For my last cut I had Areeb, who did an amazing job, giving my hair a lot of bounce after a much needed cut. She was lovely and professional, I definitely recommend her!

January 26, 2023
Unprompted review
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Reply from Blue Tit

Hi Karin, we are so happy to hear you had such a great experience with Areeb. We love hearing your feedback and we appreciate the five stars! Hope to see you again soon. BT

Rated 5 out of 5 stars

I had a recent cut transformation with…

I had a recent cut transformation with Talia at the Greenwich Salon. I was blown away by the cut itself and the attention to detail. I’m 52 and had been having the same old cut for years… what a difference! Thanks Talia xxx

April 12, 2023
Unprompted review
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Reply from Blue Tit

Hi Allison, Thank you so much for your lovely review of Talia - we are so pleased to hear you love your new look. We hope to see you again soon :) BT

Rated 5 out of 5 stars

I've had an event I needed to go to…

I've had an event I needed to go to with a last min blow dry - Millie at Blue Tit Peckham did such an amazing job i've returned multiple times since. I will be back for more! Thank you

March 18, 2023
Unprompted review
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Reply from Blue Tit

Thanks for sharing, Melanie! We're so pleased to hear it and hope to see you again soon! BT

Rated 5 out of 5 stars

Cut (and colour) here

Aileas at the Crouch Hill branch is an excellent stylist and colourist: thoughtful, understanding and responsive to what you need. Really pleased with cut and colour. Highly recommended.

February 6, 2023
Unprompted review
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Reply from Blue Tit

Thank you for the lovely review of your service with Aileas - we really appreciate it. We are so pleased to hear you had such a great experience and look forward to seeing you again soon! BT

Rated 5 out of 5 stars

I've finally found a stylist I want to return to again and again!

I've just returned from my first experience at Blue Tit (Crouch Hill branch) with Sofi as my stylist...and I genuinely love the results and have not felt this pleased with a hair cut in YEARS! Sofi listened to what I wanted, gave good and sensible advice around the images I showed her when describing what I had in mind and answered all my questions. She even adapted the drying/styling/products so that my hair was as close to how it 'normally' looks as possible - something I so appreciated as I always find I leave salons and can never replicate the look again at home! Having not had my hair cut for over a year, I'm so happy with the results and my new look.

I was delighted to see Sofi still used razor blades to cut in really textured/choppy layers as all my favourite hair-cuts had been achieved this way in the past. I asked her for proper layers/texture and 'rock n' roll' hair and, when sending a photo of my new hair cut to my friend, she instantly replied saying 'it's so rock n' roll' - mission accomplished!

Thank you Sofi, I'll most certainly be coming back again and am so happy to finally have found a hairstylist that I actually want to go back to again and again!

April 10, 2023
Unprompted review
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Reply from Blue Tit

Thank you so much for this wonderful five star review, Melissa! The team is always aiming to deliver a high standard of service and we really appreciate the lovely feedback. We're glad you found your hairstylist and we look forward to seeing you again soon :) BT

Rated 5 out of 5 stars

Best hairdressers in town

I went to Blue Tit Finsbury Park to get my hair bleached and cut, and it was probably the best hairdressing experience I've had. I felt so looked after by Sofi and Maia, and love the result. 10/10 would recommend.

March 31, 2023
Unprompted review
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Reply from Blue Tit

Thank you for the lovely review of your service with Sofi and Maia - we really appreciate it. We are so pleased to hear you had such a great experience and look forward to seeing you again soon! BT

Rated 5 out of 5 stars

Excellent stylist

Had a great time with Gemma, who saw a vision in my overly long curly hair, bringing it back to life. Thank you!

March 30, 2023
Unprompted review
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Reply from Blue Tit

Thank you for taking the time to review your experience with Gemma, Jane, we appreciate it! We are so pleased you had a great experience and hope to see you again soon. Kindest, BT

Rated 5 out of 5 stars

Great colour by Tiffany @ Clapton

Tiffany did a full head of highlights for me in the Clapton branch and I am so happy with the results. She managed to get a really great shade of blonde, despite the various other colours that my hair was before!! The service is great there and the whole team make you feel really comfortable. I will definitely be going back to Tiffany for my highlights in the future.

February 7, 2023
Unprompted review
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Reply from Blue Tit

Hi Orla, thank you for your wonderful review of your experience with Tiffany. We're so pleased to hear you had a great time with us and hope to see you again soon. Kindest, BT

Rated 5 out of 5 stars

Lifelong Bluetit Fan

I've been going to Bluetit Dalston for over 10 years, almost since it opened. I've had the pleasure of watching this amazing business growth and flourish under the great leadership of Andy. I've always been delighted with the brilliant and very personal service, and the very high quality of the hair dressing. This place really does deliver on its ambition to make you feel very special and well treated.

February 3, 2023
Unprompted review
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Reply from Blue Tit

Incredible review, thank you Oliver! We really appreciate it and hope to see you again soon x

Rated 5 out of 5 stars

Balayage by Lucy and it’s great 👍

Lucy dyed and styled my hair at the Hackney salon. I love it. My hair is turning grey, so she did a balayage technique to blend the grey in.
I love it 💕💕💕looks very natural. Was such a special treat, was a real good day out. Great atmosphere in the salon. Lucy was a star and all the staff there are adorable 🥰 can’t wait to go back 🤩🤩🤩

January 19, 2023
Unprompted review
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Reply from Blue Tit

Thank you Wendy! We are so happy to hear that you had a great time with Lucy, and look forward to seeing you for your next service :) Kindest, BT

Rated 5 out of 5 stars

Aileas was fab

A super chilled out and calm atmosphere. Aileas was fab- it was my first time getting a balayage and I absolutely love it. Also felt like there was a real care in keeping hair happy and healthy.

February 12, 2023
Unprompted review
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Reply from Blue Tit

We're so pleased to hear it, Laura, thank you for the lovely review! Kindest, BT

Rated 5 out of 5 stars

I love Blue tit

I love Blue tit! Gemma from Peckham cut my hair today and she listened and gave me a great cut that looks great and suits my lifestyle, thanks!

February 9, 2023
Unprompted review
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Reply from Blue Tit

Amazing, thank you for the 5-star review Shelley! We look forward to seeing you again soon, kindest, BT

Rated 5 out of 5 stars

Great kids cut

Took my 5 year old for her first proper haircut with Sinem at the Brockley branch. It was the perfect first cut experience. Sinem was so lovely, calm and talked us through everything. My daughter was SO pleased with her cut, and asked whether we could go back the next day as she'd enjoyed it so much.

February 2, 2023
Unprompted review
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Reply from Blue Tit

Hi Martha, thank you for sharing such a lovely review of your daughter's first haircut. We are so happy to hear this was a positive experience for her, and hope to see her again soon! x

Rated 5 out of 5 stars

Charlie is a brilliant stylist

Just got back from an appointment with Charlie and it was everything I would have wanted. He was so kind and understanding and gave me some great advice. I absolutely love the cut he's given me and I'll definitely be going back to him next time.

January 30, 2023
Unprompted review
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Reply from Blue Tit

We're so pleased to hear it, and hope to see you again soon :)

Rated 5 out of 5 stars

Great experience!

I just moved to the area and I needed to find a new hairdresser near by . I was little bit nervous but as soon I arrived at the salon, the team was very welcoming. My hair stylist Roland understood what I want while initislly I struggled to explain my haircut. Great experience.

December 16, 2022
Unprompted review
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Reply from Blue Tit

It’s our pleasure Matt, thank you for the five stars and wonderful review! We look forward to see you again for you next appointment

Rated 5 out of 5 stars

Roland gent haircut is the best

I made my way to Stratford just to have a haircut from Roland. He is the best in gents cut and great attention to detail. 100% recommended

December 16, 2022
Unprompted review
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Reply from Blue Tit

Thank you so much Pat for your lovely review of Roland- we really appreciate it. We are so pleased to hear you had such a great experience. Come back and see us again soon!

Rated 5 out of 5 stars

Amazing service

I’ve been coming to the salon in the east village for a few times now and the service couldn’t be better! Staff is always super nice and Roland always gives me the best haircut service. Always listens to what i want and my concerns and makes me feel welcome 10/10 service

November 25, 2022
Unprompted review
Blue Tit logo

Reply from Blue Tit

Hi Jordi we are so happy to hear you had such a great experience with Roland in our East Village salon. We love hearing your feedback and we appreciate the five stars so much! Hope to see you again soon.

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