Blue Tit Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible talent, professionalism, and ability to deliver exactly what is desired, often exceeding expectations. Many highlight the welcoming atmosphere and friendly demeanor of the salon teams, making visits enjoyable and comfortable. The service provided is frequently described as amazing, with people appreciating the attention to detail and the excellent results that last. However, some customers also noted significant issues with product quality and the outcome of their hair treatments, particularly when involving trainees. These experiences included hair damage, unsatisfactory color results that did not match requests, and a lack of proper supervision for trainees. Additionally, some mentioned concerns about the salon's responsibility and willingness to rectify these issues, leading to further dissatisfaction.

What people talk about most

Staff

Users describe positive interactions with staff, praising many stylists for their talent, professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many customers praising the professionalism and care of... See more

Quality

Customers had positive experiences with quality, with many praising the fantastic finish that grows out... See more

Product

Consumers find the product to be ambiguous, with some expressing strong dissatisfaction with the color,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Louisa at the Leyton Blue Tit Salon is INCREDIBLE. She listens and knows exactly what I want, always amazing results which I constantly get compliments on, even when I am due an appointment. She has c... See more

Company replied

Rated 5 out of 5 stars

My first visit to Blue Tit was a wonderful experience. Jenah was welcoming, professional, and highly skilled. My balayage turned out exactly as I wanted. The atmosphere was lovely, and the salon itse... See more

Company replied

Rated 5 out of 5 stars

I visit the Brixton branch of Blue Tit every two weeks for a root tint, and I’m always looked after by one of the talented assistants. I started with Jada, then Katie (both brilliant… and then the... See more

Company replied

Rated 5 out of 5 stars

I have been having my hair cut by Pabina for a few years and she is absolutely amazing, talented and lovely person. Always happy and transformed afterwards. Everyone in the salon is very friendly and... See more

Company replied


Company details

  1. Hair Salon

Written by the company

Blue Tit salons are for the sustainably conscious; we care about our clients and our planet alike, believing that our environment must be respected and that it can be without compromising on quality. We are reliable, friendly, and forward-thinking, and with our talented team, offer cuts, colours and tailor-made treatments in London, hosting our clients in beautifully designed, individually unique spaces.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(264)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got my hair cut today by Federico in…

I got my hair cut today by Federico in Streatham. I have to say that he is really lovely and understood completely the style I wanted and did an amazing job. I left feeling pretty and happy. I would definitely recommend him.

August 15, 2022
Unprompted review
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Reply from Blue Tit

We are so pleased to hear that you had such a wonderful experience with Federico at our Streatham salon! It’s fantastic to know that he understood exactly the style you were looking for and that you left the salon feeling great. Federico is a brilliant member of our team, and we’ll be sure to pass your kind words and recommendation on to him. Thank you for choosing Blue Tit, and we look forward to seeing you back in the chair for your next cut, BT

Rated 5 out of 5 stars

Safaya in East Village is brilliant!

Got my hair cut by Safaya in East Village for the second time today. I told her last time that she just got herself a regular customer. She super lovely, detail orientated and I feel like she understands what I want and what looks good on me. Would definitely recommend her!

August 5, 2022
Unprompted review
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Reply from Blue Tit

We are so happy to hear that we’ve gained a regular customer, Kennet! It’s wonderful to know that you feel so understood and that the attention to detail from our team has made such an impression over your recent visits. We truly pride ourselves on finding the perfect look for each individual, so it’s a joy to hear you leave feeling confident every time. Thank you for your lovely recommendation and for being a part of the East Village community—we look forward to seeing you back in the chair for your next appointment, BT

Rated 5 out of 5 stars

I had my hair cut today by Ollie at…

I had my hair cut today by Ollie at Blue Tit East Village. He's brilliant at understanding wavy/ curly hair and gave me very helpful suggestions how to manage my hair. He did an amazing job and my hair has got back it's volume!! I am so happy and will definitely be back. The rest of the staff is a friendly bunch and cannot praise enough the woman who washed my hair and gave an amazing head massage!! Xxx

July 25, 2022
Unprompted review
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Reply from Blue Tit

It’s great to hear you had such a positive experience at East Village! Understanding the specific needs of wavy and curly hair is something we take seriously, so we’re pleased to hear your hair has its volume back and that the styling tips were helpful. We also agree there’s nothing quite like a great head massage—we'll be sure to pass your praise along to the whole team. Thank you for the kind words, and we look forward to seeing you again, BT

Rated 5 out of 5 stars

Consistent great experience with Joe D at Clapton

Joe is a very skilled hair stylist, with great suggestions for a men's haircut. Today was the 3rd time that I had my haircut with Joe. He is confident and relaxed, with interesting and easy chat, if you would like some conversation during your service. And the whole experience at the Blue Tit in Clapton is so good. Picture mint water and latte as you have your hair done, by a very friendly staff. Highly recommended!

July 8, 2022
Unprompted review
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Reply from Blue Tit

We’re really pleased to hear you’ve enjoyed your last few visits to Clapton. It’s great to know that the suggestions for your haircut have hit the mark and that you’ve felt comfortable in the chair—whether you're up for a chat or just want to relax. We also believe those small details, like a good latte or mint water, make all the difference to the overall experience. Thank you for the high recommendation and for making us your regular spot. We’ll see you next time! BT

Rated 5 out of 5 stars

A great experience after a long day at work......

I continue to go to the Greenwich blue tit salon and have my haircut by Dario. Every time I go there I receive a personalised approach to my hair cut and style. Dario is warm, caring and the passion for his work really comes through. I feel relaxed and comfortable when going to the salon which really makes a difference when you are literally faced with yourself, looking in the mirror which can sometimes feel awkward.
Dario always listen to how I want my hair to be, offering advice and information along the way. Dario has often given me more time to ensure leave happy with my hair cut. This is truly a nice experience after a long day at work.
Thank you to Dario for all his care and hard work.
From Nicola J

July 7, 2022
Unprompted review
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Reply from Blue Tit

Thank you for such a kind and detailed review, Nicola. We’re really happy to hear that you feel so comfortable in the chair at Greenwich. We know that sitting in front of a mirror can sometimes feel a bit vulnerable, so creating a space where you feel relaxed and listened to is a top priority for us. We’ll be sure to share your lovely comments with the team. We look forward to seeing you at your next appointment! BT

Rated 5 out of 5 stars

Blue Tit Streatham with Federico and…

Blue Tit Streatham with Federico and Rosie - a great experience in the safe hands of this salon and these two super stars, both passionate about hair and providing a great customer experience. I went for a total restyle this time, knowing I was in trustworthy hands. So lovely to see their smiles again after the relaxing of restrictions and to be able to fully enjoy the experience of the light, naturally scented products (hand sanitizer is still provided and willing to wear masks if required). A home from home experience, even on a Saturday and helped me off in a cab to dinner. I woke up this morning and couldn’t believe my hair still looked the same!! Thank you so much for being the best in town.

July 3, 2022
Unprompted review
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Reply from Blue Tit

Hi Michelle, It’s great to hear about your experience in Streatham! A total restyle can be a big step, so we’re pleased you felt in safe hands with our team. We’re also glad that the small details helped make the visit feel like a 'home from home. We look forward to seeing you again soon, BT

Rated 5 out of 5 stars

I rarely go to the hairdresser but…

I rarely go to the hairdresser, Federico in Streatham was friendly, kind, professional and made me feel very relaxed. Great colour and cut, feel 10 years younger. I would recommend him as he knows his craft.

June 27, 2022
Unprompted review
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Reply from Blue Tit

Thank you for your wonderful review, Cathy. We are so happy to hear that you had a great time with Fed and will be sure to share this with him. We hope to see you again soon :)

Rated 5 out of 5 stars

Blue Tit (Streatham) - Adorable Michael

Blue Tit (Streatham) - I had again a fantastic experience with my hair :))) Michael's most amazing care, devotion and attention to the perfection is beyond this world. I cannot recommend enough this great angel on Earth that makes my hair and me so happy! He is really excellent at what he does and most importantly he loves it!!! Michael I am coming!!! See you very soon!!! :)

June 27, 2022
Unprompted review
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Reply from Blue Tit

Amazing, thank you for sharing, Birute! We are thrilled that you regularly have such a great experience with Michael. We hope to see you again soon! Kindest, BT

Rated 5 out of 5 stars

Couldn’t recommend George enough

Couldn’t recommend George enough. Took so much time and care over my hair, and he has a natural eye for what style will look good. He has made me feel so confident. Top rate hairdresser.

June 18, 2022
Unprompted review
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Reply from Blue Tit

Thank you Gill, we are so happy to hear it! Come back and visit us again soon :)

Rated 5 out of 5 stars

George at Blue Tit Salon..

I've been to many hair salons around London. I have never found anyone who cares so much about how i want my hair to look, until I found George the excellent hairdresser at Blue Tit salon in Brixton. Man you are amazing. Thank you 🙏

June 10, 2022
Unprompted review
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Reply from Blue Tit

Thank you for your wonderful review, Haris, we appreciate it. We are so pleased to hear that you have a great time visiting George and hope to see you again soon!

Rated 5 out of 5 stars

Blue Tit

I have been looking for a perfect salon here in London that will satisfy my style. George gave exactly what I need! Highly recommended!

May 12, 2022
Unprompted review
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Reply from Blue Tit

Amazing review, thank you Kath! We are so pleased to hear that you had a great time with George and hope to see you again soon. Best, BT

Rated 5 out of 5 stars

George is excellent hairdresser with…

George is excellent hairdresser with many years experience. And amazing person I’m so happy to meet him .

April 29, 2022
Unprompted review
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Reply from Blue Tit

Hi Rena we are so happy to hear you had such a great experience with George in our Brixton salon. We love hearing your feedback and we appreciate the five stars so much! Hope to see you again soon.

Rated 5 out of 5 stars

Best haircut and balayage of my life!

Emma at blue tit east village gave me the best haircut and balayage of my life! I am in love with my hair. She understood exactly what I wanted and it turned out better than I could imagine. I am so happy with it. Everyone at the salon was so nice and there is a lovely atmosphere. I will definitely be returning again!

April 29, 2022
Unprompted review
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Reply from Blue Tit

Thank you so much for this wonderful five star review Loren. The team is always aiming to deliver high standards of customer service and we really appreciate your feedback! We look forward to seeing you again soon :)

Rated 4 out of 5 stars

I loved George in the Brixton branch-…

I loved George in the Brixton branch- he really cares for his work and understands how curly hair really works.

Thank you, George!

April 26, 2022
Unprompted review
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Reply from Blue Tit

Thank you for such a lovely review of our stylist George, Sarina! We're so happy you had a great time with him. We hope to see you again soon

Rated 5 out of 5 stars

I recommend Blue Tit to everyone.

I recommend Blue Tit to everyone.
Great staff, especially Woody (hairdresser) and Michael (colourist). I ended up with awansom haircut, had a great chat and amazing time.

April 22, 2022
Unprompted review
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Reply from Blue Tit

Thank you Monika, we're so happy to hear it! Thank you for the recommendation we really appreciate it. See you again soon

Rated 5 out of 5 stars

Brilliant experience

I have been looking for a hair salon where they have real expertise and skill in cutting short hair. All the staff were very friendly and I am extremely grateful to Harley who cut my hair with real style. He is very talented and i am delighted with the end result. I was also impressed that nobody tried to sell you anything or add in extras. I will certainly go back and recommend it to my friends. Thanks

April 15, 2022
Unprompted review
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Reply from Blue Tit

Thank you for such a wonderful review, Alison, we are so happy to hear that you had such a great time with Harley in our Clapton salon. Thank you for taking to share with us feedback, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Absolutely brilliant- couldn't recommend more!

I went to Blue Tit Peckham for a cut with Mya who is a trainee. I was blown away by the service and experience. Firstly, the salon itself is lovely- a real pleasure to spend time in. All the staff I met were friendly and professional- I felt like I was in good hands the whole time. The products they use are also excellent- my hair feels amazing!

Mya herself is a brilliant stylist. I think this may be the first time I've gone for a haircut and come out with a cut that actually looks like what I was hoping for. She was super respectful, checking I was happy for her to touch my hair before she started (which I don't think has ever happened to me before!). She was really empathetic and created a space where I felt very comfortable talking through what it was I was looking for without feeling rushed. As I say, the cut itself is gorgeous- I'm super happy. I'll definitely be coming back! Thanks Mya!!

April 7, 2022
Unprompted review
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Reply from Blue Tit

Hi Naomi, thank you for taking the time to write details of your experience with Mya in our Peckham salon- we are so happy to hear that it was such a positive one. We'll be sure to pass your lovely feedback on to the team, and we look forward to seeing you again soon! Kindest, BT

Rated 5 out of 5 stars

Great haircut from a talented stylist

I had a great experience at Blue Tit in Clapton where my hair was cut by the talented Harley. I was really pleased with the end result, Harley listened to what I wanted and executed the style perfectly. We also had a lovely chat, would definitely book again. Ally

March 29, 2022
Unprompted review
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Reply from Blue Tit

Thank you so much Ally for this wonderful five star review Harley in our Clapton salon. The team is always aiming to deliver high standards of customer service and we really appreciate your feedback! We look forward to seeing you again soon :)

Rated 5 out of 5 stars

Johanna is a fantastic stylist

Johanna is a fantastic stylist. She was very attentive during the session, I didn't want it to end. I felt she understood my hairstyle preferences and created a haircut that represented me. She also gave me styling advice. I am super happy and recommend her wholeheartedly!

March 21, 2022
Unprompted review
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Reply from Blue Tit

Thank you so much JT for your lovely review of Johanna in our Greenwich salon - we really appreciate it. We are so pleased to hear you had such a great experience. Come back and see us again soon!

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