Blue Women's Clothing Reviews 

263
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I live near Brighton but visit Cheltenham often. Blue has become a firm favourite of mine either online or in person. The ladies at the shop are delightful and attentive and the clothes are varied, im... See more

Rated 5 out of 5 stars

Fab company, bought a pair of expensive Lofina Boots having seen them online. I spoke to the store who were super helpful re sizing advice and colour, they posted them the next day. Excellent high qu... See more

Rated 1 out of 5 stars

Could not agree more with the review ,I stopped going as felt the same as the last reviewer ,they were either not bothered at all or too bothered unless you were obviously a big spender then all over... See more

Company replied

Rated 5 out of 5 stars

Fabulous independent clothing shop. Such interesting clothing that I think I’ve spent the best part of £1500 in a month. Love the cafe in Bath. Interesting designers, great lofina boots, good accessor... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Blue is an independent Women's fashion retailer, based in Cheltenham and Bath. We offer unique and individual clothing to adventurous women of all ages, stocking brands such as Rundholz and Lurdes Bergada. In the Bath shop, we have a homeware department displaying eclectic furniture, soft furnishings and gifts. Recently, Blue introduced a menswear line into both stores, called Syngman Cucala from Barcelona, which is the sister brand to Lurdes Bergada.


Contact info

3.8

Great

TrustScore 4 out of 5

263 reviews

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No recent history of asking for reviews

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3.8

All reviews

(263)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a pleasure to buy from Blue…

Always a pleasure to buy from Blue Women’s Clothing.
A wonderful selection of different designers offering an amazing choice.

October 15, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Great to hear Tess, come back soon x

Rated 5 out of 5 stars

I would definitely recommend

I would definitely recommend , my lovely top arrived on time and I was kept informed by email . Excellent !

October 13, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thanks for shopping with Blue Sarah and for leaving this fantastic review. Much appreciated by the whole team x

Rated 5 out of 5 stars

I love Blue

I love Blue, it's my first stop when wanting to make a new purchase. I sometimes look elsewhere but honestly rarely succeed in buying something that suits my style so well. I've never left Blue without making a purchase and often go home and treat myself to something else on line or over the phone.

The staff are lovely and always very helpful

October 9, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

We love Alix! Thank you for being such a supportive and loyal customer - we wouldn't exist without people like you :)

Rated 5 out of 5 stars

Love the style

I needed to spk to someone reguarding my order they were so helpful and extremely nice

October 9, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thanks Melanie - we try our best! :) x

Rated 5 out of 5 stars

Very nice to deal with

Very nice to deal with. Easy and prompt returns

October 4, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thank you Meredith, hope you visit us again soon. We've got some lovely winter coats waiting to go live on our website, so keep an eye out. xxx

Rated 5 out of 5 stars

New boots!!!

Love your choice of footwear. Great service. Delivery is speedy.

September 28, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Glad you like our products and service Debra, thank you very much for leaving a great review x

Rated 1 out of 5 stars

Ordered a blouse

Ordered a blouse, went through payment processes and received a confirmation. After promising my client that I found this blouse, the next day I receive a refund notice that there is a mistake on the website. Very disappointing.

September 25, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Monika, we are really sorry that the item you ordered had gone out of stock. Unfortunately, this must have slipped by us on this occasion and we apologise for our mistake. We will try our best to keep the stock updated online in the future to avoid disappointment. Thank you for leaving the review, it helps us improve our service. The Blue Team x

Rated 5 out of 5 stars

Really good company to deal with

Really good company to deal with, and certainly would use again. Personal service as well, a real rarity nowadays!

September 21, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Diana,
Thank you for your lovely review! We are very glad you enjoyed your experience and hope you visit again soon. Best Wishes, The Blue Team x

Rated 4 out of 5 stars

Love the clothing on this website but packaging could use some improvement

Love the clothing on this website! And the customer service is excellent! I only have a mini complaint. It’s about their packaging. The sweater I just received, which was adorable, arrived unwrapped and bunched up in a poorly written shanby envelope. I’m glad it arrived. I’m a big online shopper and buy from all over the world. All my items come beautifully wrapped in decorative tissue, decorative sticker, and a little note of appreciation for my purchase. Besides the sweater been bunched up the receipt was also crumpled. I think if they put a little more effort in the packaging it would make customers from across the pond feel a bit more appreciated.

September 19, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Janice, thanks very much for your feedback. I'll put your comments to the boss and see if we can improve as a team, as this is important. Very glad you like the clothing, website and customer service and hope you visit again soon x

Rated 5 out of 5 stars

Great service and very helpful staff

Great service and very helpful staff, advised me on size that was best for me. Happily buy again :))

September 19, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thanks for the lovely review Sue, we hope you'll visit again soon x

Rated 5 out of 5 stars

offered only next day delivery which…

offered only next day delivery which was over 7 pounds would have preferred the option of first or second class to reduce cost.

September 10, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hello Patricia, thank you for your review. We have looked into our postage costs many times to try to bring the price down for our customers. We recently introduced a 2nd class option for smaller parcels, but were unable to offer cheaper postage for larger items because of their value. We use Royal Mail and only ever charge their prices. We regret that as a small independent business we cannot cover the postage costs ourselves. Next time you shop online, please feel free to contact us first to discuss your options and we will do our best to help. Thanks again, The Blue Team

Rated 5 out of 5 stars

Great selection of clothes

Great selection of clothes, fantastic service and speedy delivery - thank you

September 10, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Jan, thanks for the great review. If you like the clothes, check out our new Winter footwear! https://www.bluewomensclothing.co.uk/collections/footwear

Rated 5 out of 5 stars

Great clothes

Great clothes, great atmosphere, great staff!

September 6, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thanks Francesca - we do our best! x

Rated 5 out of 5 stars

Great individual assistance in a very…

Great individual assistance in a very honest manner. The owner and staff are all helpful and answer email questions in a very timely fashion. Walkers carries quite wearable and wonderfully simple, artistic fashion. I only wish I lived in the neighborhood.

September 5, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hello Molly, thanks for your review. Walkers are our competitors, so we're pleased you shop with us here at Blue! You could spend a relaxing weekend in Bath or Cheltenham and come to see us :-)

Rated 1 out of 5 stars

Confusing

Confusing, contradictory and difficult to deal with returns. Not impressed with quality of goods. Expensive shipping cost

August 25, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Hilary, so sorry you feel so negative! If you have any suggestions on how we can improve, please do contact us and we'd be more than happy to take any ideas on board. We try our best to be extremely clear and concise on the website, when it comes to photographs, descriptions and sizing. Like most other retailers, we include instructions for returns on the invoice along with a returns form to fill in when you send it back. If you have any problems with anything else, please just contact us and we will be happy to help.

Rated 5 out of 5 stars

100%

This shop always gives 100% service. Refunds are prompt and the clothes are sublime. I wished I lived nearer.

August 17, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thanks for the gleaming review Rachel! Hope you enjoy your new Lurdes Bergada Dress and Jacket. There will be loads of new styles available online throughout the next few weeks, so visit our website again soon. Thanks again x

Rated 5 out of 5 stars

Quick & very helpful service

Quick & very helpful service
Quick despatch

August 17, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thanks for the review Mary, glad you're happy with us here at Blue :-)

Rated 5 out of 5 stars

Great to get emails when new stock…

Great to get emails when new stock comes in and my lovely Lurdes Bergada jacket arrived quickly - whole ordering process is excellent. Many thanks

August 13, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Trudy, its great to hear that you like our newsletters! We will have another drop of Lurdes Bergada soon, which you will be notified about when it arrives because you're on our mailing list. Thank you for leaving a review x

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