Blue Women's Clothing Reviews 

263
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I live near Brighton but visit Cheltenham often. Blue has become a firm favourite of mine either online or in person. The ladies at the shop are delightful and attentive and the clothes are varied, im... See more

Rated 5 out of 5 stars

Fab company, bought a pair of expensive Lofina Boots having seen them online. I spoke to the store who were super helpful re sizing advice and colour, they posted them the next day. Excellent high qu... See more

Rated 1 out of 5 stars

Could not agree more with the review ,I stopped going as felt the same as the last reviewer ,they were either not bothered at all or too bothered unless you were obviously a big spender then all over... See more

Company replied

Rated 5 out of 5 stars

Fabulous independent clothing shop. Such interesting clothing that I think I’ve spent the best part of £1500 in a month. Love the cafe in Bath. Interesting designers, great lofina boots, good accessor... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Blue is an independent Women's fashion retailer, based in Cheltenham and Bath. We offer unique and individual clothing to adventurous women of all ages, stocking brands such as Rundholz and Lurdes Bergada. In the Bath shop, we have a homeware department displaying eclectic furniture, soft furnishings and gifts. Recently, Blue introduced a menswear line into both stores, called Syngman Cucala from Barcelona, which is the sister brand to Lurdes Bergada.


Contact info

3.8

Great

TrustScore 4 out of 5

263 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(263)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

I'd give them 10 stars

I'd give them 10 stars. The highest quality of products and service.
Got my refund immediately. Will buy from them more in a future!!

January 8, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thanks for the 10 stars Irene! That's a gleaming review, we hope you come back soon x

Rated 5 out of 5 stars

Great fast service thank you

January 4, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Fab, thank you for choosing Blue, we are glad you enjoyed your shopping experience, love from the whole team! x

Rated 5 out of 5 stars

Easy to order on web-site clothes and…

Easy to order on web-site clothes and sizing as described next
day delivery excellent sevice.

January 2, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thank you very much for the feedback. Its nice to hear we're doing things right x

Rated 5 out of 5 stars

brilliant service

quick response and postage and I am delighted with my purchase. I am a very happy customer

December 28, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

So great to hear you are a happy customer - thank you very much for choosing Blue, we hope you come back soon! x

Rated 5 out of 5 stars

Wonderful service

Wonderful service, and, most importantly, a fabulous collection of clothing. A real treasure for anyone living in rural area with no access to chic shops!

December 28, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Jean, thank you for this review! That is a really lovely description of Blue. So glad you enjoy our clothing and services. The Blue Team x

Rated 5 out of 5 stars

I love this shop but live a long way…

I love this shop but live a long way away. However, all my purchases so far have been great and hassle free.

December 27, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hello, glad you've enjoyed the Blue experience from far away. Please don't hesitate to contact us in the future if we can be of any assistance. Best Wishes, Blue x

Rated 5 out of 5 stars

love the top

love the top - it arrived the next day.
Thanks

December 26, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Glad you love your new top. Happy New Year, from Blue x

Rated 5 out of 5 stars

Golden touch

Groovy gold boots from Andia Fora that are warm, comfortable and gorgeous. These sturdy lace-ups are not just for festive glamour but for stepping out in style through chill winter months. Plus they came with speedy next-day delivery and warm Christmas wishes from the Bath staff. What could be better?

December 26, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thank you so much for leaving a fantastic review! Glad you love your new boots. Come back soon and we'll be happy to help. Happy New Year to you x

Rated 5 out of 5 stars

Excellent company

I ordered 2 items. These arrived much quicker than expected and I was kept informed every step of the way. The items were of excellent quality. I would not hesitate to recommend this company.

December 24, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thank you for the review Jill. Tell all your friends about us! Happy New Year, love from The Blue Team x

Rated 5 out of 5 stars

Dear Sir or madam,

Dear Sir or madam,
The garment we received was exactly as described in your ad. The shipping was very fast.
We are very satisfied and will continue to buy from you.
We wish you a Merry Christmas
Doris and Thomas Schreiber

December 22, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hello Doris and Thomas, thank you for leaving the lovely review. We look forward to assisting you again in the near future. Best Wishes for the New Year, The Blue Team x

Rated 5 out of 5 stars

I love this shop the ladies who work in…

I love this shop the ladies who work in it are so helpful
The shoes bags and clothes are great it’s so nice to find a shop that sells different and unusual cloths

December 5, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thank you for the lovely comments June. We are glad you like our unusual fashion styles as much as we do :) Love from The Blue Team

Rated 5 out of 5 stars

Great clothes which are unusual but…

Great clothes which are unusual but have great style.
I love the shop as I like to wear clothes that are different, I am a great fan and always call into the shop when I am in Cheltenham

November 28, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Rosina, we appreciate your comments and are so glad to have you as a customer. Hope you come to see us again soon . Love from The Blue Team x

Rated 5 out of 5 stars

Please Open a Shop in North Wales

Lovely Clothes & Lofina Boots, delivered on time & neatly packed. Hillary on the other end of phone line in Cheltenham store is extremely helpful. Many Thanks

November 6, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Margaret, thank you for your review. Lofina are such a great company to work with. The styles and quality are just second to none. Did you know they're a family run business in Denmark? I will make sure Hilary gets this message, so kind x

Rated 3 out of 5 stars

Items I ordered not in stock but still…

Items I ordered not in stock but still shown on website. Very annoying.
However customer service made every effort to find the items for me in their warehouse and one item was located out of two.

November 1, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Amanda, thank you for your review. We are very grateful that you choose to shop with us and I'm glad we were able to find one of you items! So sorry that the other was out of stock, we shall sharpen our stock check in the future! Come back soon x

Rated 5 out of 5 stars

The personal touch

Great service, fast and no problems at all - the clothes were just they were shown on the website, the delivery took place when it should have. I'd much rather shop at Blue again anytime, for the personal attention to detail, than get messed about by large multinational on-line stores who don't bother with any of that.

November 1, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hello, thank you so much for your detailed review - it really means a lot to us. We hope you visit us again soon x

Rated 4 out of 5 stars

Very good service--and excellent…

Very good service--and excellent response for the return of the VAT as I live in the United States. The ONLY reason I didn't give 5 stars was I felt the cost of shipping was a bit high. Thank you.

October 27, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Kristie, just wanted to say thank you for shopping with us and for leaving your review. The Blue Team x

Rated 2 out of 5 stars

Shoes arrived in the rather battered…

Shoes arrived in the rather battered and torn box. Would always choose shops which do not charge (£11) postage if they have what I want.

October 25, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hello Isobel, we are so sorry that your box arrived damaged! Obviously we take pride in our services and definitely would not have sent it like that, so can only apologise that it must have got bashed in transit. The postage costs are worked out by Royal Mail, which we think is the best possible service, tracked and covered, etc. Thanks for the feedback though, we do hope it doesn't not put you off from shopping with us again. In the future, please feel free to call us before hand and we will certainly try to fix any issues you feel could be improved on (i.e reduced shipping costs).

Rated 5 out of 5 stars

Fantastic dress and delivered really…

Fantastic dress and delivered really quickly! Thank you I’m looking forward to wearing it!

October 16, 2018
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Enjoy wearing your new dress Yvette, we are so glad you've enjoyed the Blue shopping experience x

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